Welcome to Car-X Tire & Auto,
5730 Merle Hay Rd Johnston, IA, your one stop for oil changes, brakes, tires and all your auto repair needs.
We are here to serve all of your auto care needs.
Our fully qualified, trained and certified technicians are ready, willing, and able to properly diagnosis the condition of your car or truck and provide the appropriate service, repair, or advice. Come in for a free inspection and allow us to earn your trust.
Jake and Pete were quick to help me out after another dealership neglected to complete a job properly on my vehicle. They took the time to explain what was wrong and fixed it and had me on my way in no time. The customer service was top notch (which you do rarely find these days) and I will for sure be doing business here for my future vehicle repair needs!!!
Great experience today at CarX. I have three little kids, and we had something minor that needed done. Amber was the manager, and Don worked on my vehicle. I was able to get in and out of there within about ten minutes, which any mom knows is worth a ton! Thank you for the quick experience and great service!
I had just driven into town for a family visit when the engine light came on. Drove into the Johnston Car-X at about 4pm and they looked busy. I talked to Amber and she spoke to a mechanic named Mitch - within 10 minutes Mitch was reading the code on my car and analyzing the problem. It turned out to be something that was not immediately serious and could wait until I returned to my home in Texas. They did not charge me anything for their trouble.These people were quick, careful and courteous. It is obvious that customer care is a high priority here. We don’t have Car-X in the Dallas area - and that is our loss. I would not hesitate taking any auto need I had to Car-X.
I am usually not one to write an online review, but his time I’m making an exception. I have nothing but good things to say about how well Amber took care of me at the Johnston Car-X Tire & Auto. And she didn’t even fix my car! My dependable Toyota Camry, which I’ve been driving for years, suddenly stopped running. I had it towed to the Johnston Car-X. It turned out that the timing belt broke. Amber was not satisfied with simply replacing it and sending me on my way. She insisted on taking a deeper look and assigned her top technician to run a thorough diagnosis. It turned out that the timing belt breaking caused more damage to the engine. I had two choices: I could pay over $2,700 for an engine head replacement or Amber would do her best to find a used engine to replace the existing one, which would easily be over $3,000. She patiently answered all my questions and addressed my concerns. With no pressure from Amber, I reluctantly decided it was time to find a new car and send my Toyota to the junkyard. When I asked Amber how much I owed her for all her trouble and diagnostic work, she said, “Nothing.” I am deeply appreciative, and I will tell anybody who lives in or near the Johnston area that they can trust the Johnston Car-X to take good care of them. Thanks Amber!
I arrived for an appointment today and was greeted by Amber and had my car pulled right in. I was having some regular maintenance done and I used the nice waiting area they provide. The repair work done quickly and Amber went over everything with me. Very good service - I will use this Car-x location again in the future.