We are staying in Lebanon for a week because it's centrally located in what we wanted to see in Missouri, well late Tuesday night noticed water pump leaking did a check of local mechanics that were good then decided on one and was waiting at his shop when he opened at 8 am I received the ( I'm booked for 2 weeks) which I understood but this didn't meet my needs we had plans to see the Gateway Arch in St Louis and were already behind schedule so I asked for a recommendation from him and he sent me to you guys and you gave me a quote, a ride back to my Airb&b 2 hours later you were at the front door with my vehicle to pick me up and take me back to the store to settle up me and my wife were able to complete our planned trip to the Arch because of your effort to get our vehicle fixed as fast as you did. Side note because of your haste there was damage done to the radiator and you let me know you damage it and replaced it with a new one at your expense very professional! Thank You to you and your crew!
I came in on a donut right before they closed, a little frustrated because nowhere else had the size of tires I needed. They greeted me with kindness and got me out of there quickly with the tire I needed. Thanks for helping 🙂
No one is perfect all the time. In response to Pam’s review, I’m impressed with all the reviews. Although I’ve never used Car X. As I have my own Auto Repair shop in Rolla my Husband is the number 1 mechanic herein
We had to stop in there because one of our brakes had fallen off I do believe that's what had happened as we were just driving through and I called them even though it was Memorial Day and they got us in right away, was very quick to help us, very cost friendly, and very courteous. I highly highly recommend!
I want to give a Big Thank you to you guys! Awesome service! I needed a tire patched and they got me right in and fixed it when no one else in this town could. Thank you very much! Will start doing all my auto needs here!
Highly recommend this place. I'm always weary of going to new mechanics as a woman, but these guys were very honest. They talked me out of a service I didn't need yet and told me what to look at for the future. Best price I've paid for maintenance and quick service.
On Saturday 10/8/22 I was traveling on I-44 when an engine seal ruptured and my engine lost all its oil. Thankfully, I was able to find an open mechanic in nearby Lebanon, MO at Sawyer CarX and was towed to their location. Preliminary diagnosis shows a oil coolant line to the turbo of my 2012 Chevy Cruze has faulty seals, and they worked with a nearby GM dealer and got the replacement part, installed it and checked for me. Richard, the weekend manager, a 25 year Firestone retiree and the Saturday crew did their best to get me back on the road.As I left to get the vehicle washed from the oil debris at a nearby car wash, and was returning to get onto the interstate, a check engine light came on. I went back to Sawyer and the crew found that a timing gasket installed a week beforehand now had failed. As the work was done elsewhere, the other company picked the car up and towed it to their location in St. Louis to fix, although Sawyer could’ve done the work, and I would’ve felt comfortable in their doing so.Needless to say I am so impressed by the service before, during and after than Randy Rael and his team of professionals provided on a weekend. I would highly recommend their business for any work as needed. I will be writing the President of CarX stating the same. Sincerely, Art Giorgio, Eureka, MO
Fair prices and immediate service. As far as Lebanon tire shops go, I would highly suggest this place over any other in town. First rate tires instead of culls for the same price.
These folks were awesome and really helped me out in a pinch. I was in a hurry but had a problem with my tire. They quickly diagnosed the issue and got me on my way.
Stopped in to get tire patched they took care of me right away. Very fast service.
I have been to this company twice and both times I have not been disappointed, the service is very good, the work done is great. I rate this place a 2 thumbs up. A special thank you to Kent.
Ronnie and the team (Dave?) took care of me right away and were pleasant and professional.
Ronnie and Steven came to the rescue. We were driving through Lebanon on our way to Texas when we started to have power issues. They were able to get us in and fixed within 30 minutes. (Oh, and this was a Saturday) Thank you!!!
Went in for oil change. Everyone was friendly and helpful. The front area was clean inside and out. They offer seating while you wait.
Great service. Friendly and courteous. Fast work
I turned on my vehicle to find out I had a leaky fuel tank! I called around and they were able to get me in the same day! AND replace my fuel tank. My vehicle was repaired within the day and they were so helpful during it all. I am new to the Lebanon area, and I will continue to use Sawyer Tire for anything I need fixed on my vehicle!
Everytime I go in they are super helpful and work hard to get me in if I don't have an appointment. They also are reasonably priced
GOOD PEOPLE. ALWAYS BROUGHT MY PREVIOUS VEHICLES TO THEM. WILL CONTINUE TO BE A STEADY CUSTOMER.
Our water pump went out while traveling on the expressway. Not only did they get us in and out within an hour and a half but was very professional. Would recommend them. Best service ever.
I had to stop because my truck started to overheat and they checked over it completely because I am traveling and they cared enough to make sure that I reached my destination safely. 100% honest and very friendly thank you so much Stephen, Mitchell and Randy for your help, time and kindness. You are the best.
Our check engine light starting flashing while traveling and we see up stopping here in. Ronnie the assistant manager was able to get us in immediately and Steven the technician was able to get us taken care of within 30 minutes. Seriously was the best experience we could have had after how stressful our situation was. You guys are amazing!
Helped out when I got a flat near by. Great guys! Highly recommended!
Great service and incredible customer care. Will be taking all future work here for sure.
Always friendly service. I travel a lot and the gentleman always make sure to look over my whole vehicle to see that its sound to travel.
Amazing customer service and knowledgeable staff. Steven was especially helpful. Would definitely recommend.
I will definitely recommend to anyone I know. Awesome service. They were extremely nice and made sure that they checked and fixed everything that I had mentioned when I first called. I don't know much about cars, but I've noticed with a lot of auto places, if my boyfriend is with me then they just talk to him and leave me out of it. These guys didn't do that one time. I knew what was going on the entire time with my car. Thank you so much. I'll definitely be going here from now on.
A big shout out to these folks!!! I took my Diesel in there and it needed idle arms, pins, etc! They gave me step by step and even showed me what was wrong with my truck! And gave me the price of part, labor and total amounts, no hidden fees! And the parts was way more than the labor(saying that in a good way).. the gentleman worked all day on it, and took his time on it! They differently will be getting more of my service!! And thanks for listening to me and not making me feel like I didn't know what I was talking about! Great service!!
I would highly recommend this place for any car services. The staff is knowledgeable and friendly. Randy is extremely knowledgeable and helped me out tremendously!
My three children were traveling through on their way to Indianapolis and broke down across the street from Sawyer repair. I called Sawyer, and they were so helpful! They immediately found the cause of the problem, but it was late enough in the day that they couldn’t fix it until the morning. They were so kind to drive my children to the hotel and pick them up the next day. They fixed it quickly in the morning, and my children were on their way right after hotel check out time. They were so accommodating, helpful, friendly, and honest. On top of that, the price was fair, and they did a great job! So thankful they were there to help my family!
They were personable. Went in for an oil change and the girl was great. They were busy but they did a great job and checked extra stuff as a courtesy. I'm very pleased.
Great place to get a deal on RV tires (6 new ones on my class A) and service. Ken or Michelle will take care of your tire needs, and service them after the sale! Well done!Update 2 July 19, just took my RV back tires are great, but my cab AC wasn't working. What excellent service! This place has earned my trust in tires and repairs. Will be taking all my vehicles here. Great local shop!
I was traveling in my new RV from AZ to OH. My check engine light came on. After calling and visiting 5 other automotive repair places, I finally found someone willing to take a look at it! These guys were amazing! They figured out the problem and fixed it! I made it the rest of the way home with no problems. I am truly grateful to the whole team! I am so thankful that they were willing to take a loo at it let alone fix it! Customer service was top notch! Honest, friendly, and helpful! Absolutely recommend them 100% one of the best automotive repair places I have ever been!
It's hiding behing the Phillips66 station. I had no problems, thank you.
The best place to go for all your vehicle needs!
