Came in to replace a flat tire but fortunately they were able to repair the flat. They were kind, helpful, thorough, and honest.
Very efficient and great service. Needed new battery and they got it taken care of right away. Thank you!
I just took my car in for an oil change. They rotated my tires and did a free car inspection. During the inspection, they found a broken part. Even waiting for the replacement part to be delivered and replaced, I was out the door in less than two hours. Thank you, Rob and staff. Job well done.
We were traveling in a time crunch and needed a part on our car fixed. We called 5 different places on our travel route and were told by all of them they couldnât help us. Car-X got us in right away and fixed it quickly. They were super friendly and professional. Highly recommend.
Great service, very friendly staff and they were able to fix my tire in a very timely manner. Will definitely use again
I had a leak in my rental car tire and needed to have a repair done. They got me right in and back on the road. They were all helpful and friendly. My experience was here was very positive! Thank you!!
Car-X is an excellent place for car repairs. Rob and Ford are fantastic managers. This location does most car repairs for the company I help manage. They always get things done quickly. The management team here is very knowledgeable about cars. They will make sure things get done right. I highly recommend this Car-X location.
i came in knowing nothing about cars expect that mine was making a weird noise. they were super helpful and kind, they were quick and gave me all the information i needed. i would recommend this service to everyone!!
They are operating with less than ideal staff yet they do not allow that to effect their positive, friendly & professional demeanor. A trait I find incredibly telling in which business I choose and can trust for services that one needs every now and again.
This crew was extremely helpful and attentive. They gave detailed explanations of what was fixed along with tips on how to prevent further issues. Also gave a heads up on what maintenance can be expected in the near future.
Ford is incredibly knowledgeable about cars and is very helpful at recommending ways to better the life of your vehicle. I used to bounce around from one car maintenance shop to the other. As of the past 6 months I only go to this Car X because I know they conduct thorough inspections, they are honest about what is needed to be fixed, and they recommend ways to improve your vehicleâs life. Highly recommend using these guys.
Made an appointment same-day to have tires balanced and mounted. They were able to get it done in 1 hour. For reference, my previous experiences at Coralville location Costco and Walmart took 2 hours and 3 hours, respectively. I also like that they gave me the full "out the door" price up front.
I had an excellent experience. I had my tires installed and an oil change.Cody is a wonderful manager. Friendly and efficient! I highly recommend them. They are a little short staffed but I hope they get more great mechanics!
You do have to book time with them. They are fast, Nice and timely. I once ask for air tire pressure check during winter since the one on gas station are frozen and help me as soon as they could so far I have a great experience here. Great place.
Great service here! I came in without an appointment and they were able to replace both back brakes in less than an hour for a decent price. Definitely recommend!
Very thorough work! What advice everybody in anybody to go there good prices and ride on schedule
Manager of the store has been very helpful to me, going above and beyond on service. Prices are alright, but finding a place that can do good work fast makes this place amazing in my book.
These guys got me back on the road an hour before they closed. My car needed help and they got me right in, with my car there in under 10 minutes. All of the other places had at least a two day wait. Gave me an hour and a half time estimate, they got it done in a third of the time. Can't sing their praise enough. I got to go home and see my kids instead of having to stay in a hotel for the weekend.
Josh the manger here has no customer service skills. He is rude and not friendly. Dont reccomend coming here If josh is working. Terrible service for him. But make sure and stop in and have saidreck one of the mechanic guys that work here. Work on your vehicle. He does an awesome job. And also very friendly!
Josh at the Iowa City Car-X & Auto is an outstanding manager and communicator. Weâve seen him go above and beyond several times this year and our lives were improved because we chose Car-X in Iowa City and Ames! If I could get cool pictures to display youâd see a first time car buyer, my college-age daughter, be her happiest because Josh swooped in with his excellent staff and patched up what was wrong, including the engine (just a little matter). Brian and Josh went above and beyond. We felt like we were family when we worked with Josh and his staff.
I was treated respectfully and professionally. The manager was quite knowledgeable as was his staff. They did not try any "funny business" or up sale me on things the car did not need.They were quite thorough in their inspection. And gave me insight into things that needed fixed or will need fixed down the road. In my opinion they are very trustworthy and my wife and I look forward to taking in all our vehicles in future.
Fast service, knowledgeable and helpful staff. I brought by car in for an oil change and to have some issued checked out by their staff. The issues turned out to be bigger then I thought, and the staff were very helpful in advising me on how to move forward. Everyone was helpful, nice, and easy to deal with. I would certainly go here again.
Toby and the Car-X team are always helpful and easy to work with. They are great at getting me into their schedule and doing quick, quality work on my car. I appreciate their honesty and transparency, and their prices can't be beat!
These guys helped me out in a pinch and went over and above to fix it quickly! I was in town from out of state for a graduation ceremony and heard a funny noise the day of the ceremony and day before leaving for home. I was most concerned of safety, further damage, or breakdown on my way home. I called them 90 minutes before they closed (and 90 mins before the ceremony) for a simple diagnosis. They squeezed me in to do a quick check, identified the problem in less than 5 minutes. Then even fit me in and got it repaired quickly in time for me to get to the graduation ceremony on time! Iâd been here before and always was very satisfied, this was absolutely over and above! I would recommend. Fast friendly service! Thanks guys!
Went in for an oil change! Didn't try to sell me anything I didn't need and very friendly! Quick and easy! Toby is great! I will definitely be coming back if I need anything else done! Highly recommend!
Awesome Crew, Toby is Phenomenal!
