Juan and his staff were fantastic to work with! They were welcoming, efficient and super helpful! I will 100% be back and would recommend CarX Waukee to anyone looking or needing any automotive services.
Honest and helpful. I went in because I thought I needed a new muffler. They took a look and told me that my muffler was still in good shape and did not need replacement. They could have easily put on a new muffler and charged me. That kind of honesty is rare. I will go back to that shop in the future and recommend them to my friends.
I have visited this Car-X location for tire repair, new tires, and brake work and I have always been very happy. They always go the extra mile to make sure the job is done right. They have great customer service and I will definitely be using them again.
Pulled into this place because I noticed that I ran over a nail and they fixed it for free. Customer service was great. Juan at the front desk was very kind and helpful. I have loyal to Firestone, but given the service here I will likely start receiving car maintenance from them.
Highly recommend! My tire was leaking air and I needed to get it fixed before the holidays - I was able to book online the same day and they had my tire patched within an hour. The customer service was outstanding and it was hassle-free for me. Will definitely be back and will recommend them to others, as well.
We noticed a tire losing air on a Sunday night. Called a few local shops on Monday and Car-X was able to schedule us for Tuesday after work, a day sooner than the other places I called. We arrived early, they pulled the car in right away, and had the tire plugged in 15 minutes. Shout out to Juan for the quick and friendly service! I highly recommend this Car-X.
I called early in the morning since I had a flat tire overnight. I talked to Juan and he said they should be able to take care of it same day. Much sooner than expected they had my tire and car ready to go! A very heartfelt thank you to Juan Jimenez and the incredible service they provided.
Brought in today for oil leak, they realized the oil leak was the result of an error from the other place I had brought my car for an oil change. 5 stars for timely and honest service, and will never go anywhere but Car-X for an oil change again.
Got my car in right away and done in a timely manner! The staff was friendly and helpful. 10/10 would recommend.
Took my truck to have a tire looked at. They finished in 15 minutes and were very welcoming into their lobby. Speaking of the lobby, lots of space and comfy chairs. Definitely going back to this location anytime I need to have something done!
I needed a tire repair done quickly and the team at CarX did a fantastic job with the repair and getting done fast. I recommend CarX in Waukee as a great place for your car service needs.
The gentleman that checked me in and was also the mechanic was Art. Not only was he beyond pleasant and knowledgeable but he found an issue with my brakes that we hadnât known was there, fixed it and did not charge me extra for it. He was adamant he would not let me leave not being safe. Iâll be going there from now on. Honest and kind.
I have used the Car-x facility on Alice's Road, between Hickman and University for several years and have always been very happy with the level of service we have received. They always under promise and over deliver. They are timely, very reasonably priced and excellent communicators. I would recommend this store to everyone and take my vehicles, my Mom's vehicle and kids vehicles there.
My experience was excellent. This location was clean, courteous and prompt. The technician, Art (who has had rave reviews himself), took the time to explain and walk me through the work needed on my brakes. I definitely will return and highly recommend this CarX.
Awesome shop with Amazing employees! Stop in and ask for Art, he will take care of all your needs. Went in for a emergency fix and they got it all done within 24 hours. Thank you Car-X Waukee!
Art and his staff were so great in helping us get our new tides. They were super quick and very professional. Would highly recommend!
Thank you so much to the Car-X guys! Me and my friend were traveling and our breaks started making awful sounds, Art Hill and Devon Cahill worked extra fast for us and got us out in under 2 hours. We appreciated it so much!!!!
I've been into Car X in Waukee a few times in the past month or so. First I needed to have my brakes, pads and rotors replaced. Not a cheap repair but ya gotta have brakes, right? Right! The price was decent compared to competing quotes that I obtained. The work was done quickly, efficiently and I've had no problems since. The guys at the front desk were wonderful!!! They suggested one of their drive card credit cards where I could charge the repair and pay it off with no interest within 12 months. Also, I will get a $200 rebate in the form of a pre-paid card! Ya just can't beat that.Yesterday one of my tires was losing air and I was concerned about driving downtown to work so I stopped in. They took care of me lickety split and I was on my way with a new valve stem.I HIGHLY recommend Car X in Waukee. Tell em Angela sent ya.
I highly recommend this place.My car sounded like a dying whale flopping down the highway. It was scary as hell. I took it to carx. They found a bad bearing and replaced it for half the price I was quoted. I also needed my tires replaced. I had mud tires on my vehicle and they were super loud and extremely worn. Art helped me pick out new tires that were more appropriate for road driving. When I picked up the car it was like the day I bought it. Super quiet and SAFE!! I was so happy. They answered all my questions and took every phone call without issue. Super professional but most of all they did what they said they do and they did it at a cheaper price. Art even cut $100 off my tires.Iâll be going back here for sure.thank you guys! Car is still driving perfectly!
The service was excellent in fixing our flat tire.Friendly customer service, the tire was fixed quickly and efficiently! We will definitely go back here for our tires!
We got a big screw in our tire and the guys here were able to get me in right away and quickly fix my tire on a Saturday afternoon. Highly recommend them. They are very helpful and nice!
Stopped in to have them look at my non-functioning brake lights. They immediately set me up with an appointment . They were courteous and professional and fixed it in a timely manner. John was very helpful and caring. Very happy with the service I received! I highly recommend taking your vehicle to CarX!!
I had the best experience at Car-x. John took care of my car as I dropped it off early in the morning to be fixed during the day. He make sure to call me and update me when my car was done and went through in detail what was done to it. I am so appreciative of John and the staff. They are hard-working, on time, efficient, and so kind. Thank you Car X.
Justine helped me today and did Phenomenal job. I got changed my rotors & brake pads from this location recently. They donât charge you if the things unnecessary to fix! The staff was professional ,friendly and helpful. Very great customer service. I highly recommended this location. I will definitely come back if I need anything else!!! 👍
Nice people, and they seem to be honest (as far as I can tell). I know I have spent plenty of money there, but they have helped me out a few times as well with little things here and there. One of the few shops I can say I have ever seen do this!
I had an electrical issue with my battery. They said they could get me in the next morning and without any sort of diagnostic test fee which other car repair places were going to charge in the area. Anyways they had a very spacious and comfortable waiting area. It took them about 15 minutes for them to come back and say they only had to tighten some wires and everything was good to go. They werenât going to charge me anything but did suggest a battery cleaning to get off some corrosion. I said yes because I wanted to pay them something for their awesome service. So after taxes it cost me $20 and only about 25 minutes of my time. I will be using them going forward for all my vehicle service/repair needs.
Got my first oil change here and had a great experience!!! One thing I love about this place is that they donât try to âsellâ you on anything. When you check out (instead of in the middle of getting your car serviced like other places) they mention things in your car that might need fixing, but give you the space and time to go home and think about it. Mark was great â he took the time to help explain what was going on with my car, gave estimates for parts and labor, and even printed out photos for me to better visualize when I had I more questions. Iâll be going back!
I used to despise getting my oil changed; it always took forever and there was never anywhere comfortable or clean to wait. Here, theyâre quick and they have a comfortable waiting area where you can relax or multitask and get some work done while you wait! Highly recommend!
I received new tires, rotors & brake pads from this location recently. The staff was professional and helpful. I also have gone to this convenient location for several oil changes. They have always provided quality costumer service with a reasonable wait time.
I stopped in for a quick oil change. The staff here are always helpful and professional and prices are super fair and reasonable. The lounge is comfortable and stocked with drinks and snacks. My car was done quickly and efficiently. Thanks CarX for always providing quality service. Iâm glad youâre in the neighborhood.
Great, friendly service. I never feel like they're trying to get me to fix unnecessary things like other places I've been. Supervisor, John Signs, was great to work with!
Was on a road trip and thought my oil was low! These guys were so fast, put my car up on the lift to make sure nothing was leaking and topped me off all in 10 mins. Very nice and helpful team!
Everytime I come here either for my work vehicle or personal I'm met with smiles and people that actually seem to enjoy their jobs! Getting your vehicle serviced in any form can be stressful because of past bad experiences other places... Not here! I literally feel like I've known them forever. The price is always right and the work done when they say. Highly recommend seeing for yourself!
Incredibly friendly right off the bat! John and his team got me in for an oil change at the last minute and did a fantastic job. Not to mention they are dog friendly - and a dog park is conveniently behind the business as well. Both John and his team's customer service went above and beyond. I will be making the drive from downtown to Waukee to come back whenever I need my car serviced.
Stopped by Car-X to get an alignment and tire rotation and received great service from Bryce. Answered all my questions and was very helpful. Definitely will be going back for all my future car services!
I've worked with many repair and tire shops, including Firestone and Tires Plus, but the service I received at the Waukee Car-X was the best ever. The waiting area is sparkling clean, modern, comfortable and inviting for customers...I even got treated to a complimentary can of soda!John is a super manager and got my oil change, tire rotation and alignment taken care of in less than an hour. This will be my go-to service center from now on. I HIGHLY recommend John and his staff!
John has always taken such great care of me. Always outstanding service without ever being pushy to buy products I donât need. Prices are very reasonable and the lobby makes your wait time enjoyable. I highly recommend CarX for all of your needs. Donât forget to ask for John! Heâs very knowledgeable
