They have always treated me right. Asked for an estimate on brake pads and rotors and was told I am good to go for awhile longer. Not many places are this honest and helpful.
First time using Car-X for an oil change and it was a great experience. Easy to get an appointment, job was done in under 45 minutes, friendly service and good price. I like that it also included a tire rotation and a few other checks. They didn't try to push me to get any other services done.
Our son was moving from Minneapolis to Ames for a new job on 1/8 when the tire just fell off his car when he was in the middle of nowhere. We had had this car in to be evaluated to make sure it would be able to make the drive by a shop up here in Minneapolis and was assured that everything was fine. Long story short, I called and talked to Danny and he assured me that we could drop off our car, they would get it fixed, and they could hold onto the car until we were in town again. Very reasonably priced and super professional!
I needed service late in the day on a Saturday. It was simple work on my spare, but they were the only store I was finding open and I was arriving in the last 15 minutes they were open, I hate being that guy to shows up at the last minute with new work but they got my spare right in and had me out the door a few minutes later. I was happy to find a store open that could do what I needed when I needed it.
Extremely nice team! Very fast, I took my car in on Thursday morning and got it back Friday afternoon. The part I needed was out of state so they went out of state to get it! Good pricing, clean lobby. They took the time to explain things to me in terms I understood. Will definitely be going back! Thank you guys!!!
Owning a '97 4Runner, it stands to reason that I would need to have a mechanic I trust. Over the years, through normal wear and tear, I've needed everything from tire service and oil changes, to muffler, clutch, suspension and electrical work (and more I'm forgetting). The team at the Ames CarX has handled it all efficiently and effectively. Despite not knowing the proper lingo for various maladies, the team listens attentively to me and makes notes to make sure they address my concerns. I feel confident that they are caring for my vehicle the way they would for their own family.
Amazing service, front counter very welcoming and kind! I had a little wait for my car as I should, and I had a great conversation with the front counter associate. I am having a hard time as a lot of things are hitting me all at once, and you guys were super helpful and kind with all of it. You guys really made my day, and uplifted my mood. Thank you guys so so much! Always coming here for all my car needs! God bless!
Folks here are super helpful and transparent about repairs. Highly recommend.
I stopped in only to inquire about an appointment and they got me in and repaired the same day! I realize this isn't always possible but I was so impressed with their quick service.Nice and friendly staff goes a long way.
Great friendly staff polite and helpful and they do not do anything extra without discussing with you 1st.Such as there was a hole in the airconditiong leaking out,and that's why no airconditer for car. So replaced it after discussing with my friend 1st and what extra charge was . I love this place.
Have been a customer here for years and never take my car anywhere else and will continue to bring any future cars here. I've had many issues with my car and every time they have been honest and given me the best price to fix it and have shown me exactly what's wrong with it. They will never rush you into fixing something that doesn't need fixed right away. That's why I drive over 30 minutes just to get an oil change. I've never gotten less than 10 star service when Nathan and David are there. I've recommended this shop to everyone I know
Great service! Highly recommended! I went there twice, no big problem with the car, but everyone is warm and professional. They can fix it in like one minute. You will never regret to fix your car there.
IF I COULD GIVE YOU A 10 STAR, I WOULD I WAS IN TOWN TRAVELING ON A SATURDAY RECENTLY AND YOU GUYS WERE ABLE TO GET ME IN AND LOAN ME A CAR SO THE VITAL WORK IN AMES COULD CONTINUE AND BE COMPLETED. THE WORK I WAS DOING EFFECTS THE LOCAL SCHOOLS. UNBELIEVABLE SERVICE DONE AND A GREAT AMOUNT OF RESPECT FOR YOU. ONLY WISH YOU WERE CLOSER TO WHERE I LIVE. THANKS AGAIN
All my experiences with this shop have been WONDERFUL. Great people and amazing service. I have been nervous, coming from a small town, when any maintenance comes up on my truck but they have had my back every time. Will continue to bring my vehicles to them for sure and am now confident if I have any troubles they will take care of it even if it is out of their way. Above and beyond for sure!