My experience at Car-X was more than exceptional! I went here for a same-day oil change and they were very responsive and were able to get me in. Joe and the team were very friendly and very transparent on pricing, and did not try to upsell me on anything like other places do! I will definetly be going back next time I need service done.
Joe is such a great guy. I came in for an oil change not only did he make sure that I got the oil change but he also insured the safety of my vehicle. I was operating my vehicle without knowing how unsafe it was due to my tires only having 15% of air in each tire. The tire pressure was low enough for my tires to come off of the rim. Joe made sure that evey tire was at 40%. Joe has great customer service and people skills. I would recommend any one that's in need of car repair or services to go and see Joe
The absolute BEST!! Donât go anywhere else for your car needs if you live in Chicago!! Every single time I am blown away with expectations by Joe (manager) and the entire Car-X team. They are honest, hard-working, responsive, knowledgeable and incredibly transparent. Iâve been going here for 5+ years and wonât go anywhere else for basic needs too - oil change, tire rotations, check engine lights etc. Most recently, I unfortunately had my Catalytic converter stolen, and Joe clearly explained all the issues, what needed to be fixed in full detail line items and was able to fix my car in 24 hours⦠truly the best donât hesitate!! Thank you Joe and Car-X!
This place will be another good option for car inspection and change parts etc. anything about auto. Joseph is very helpful and he is very nice and friendly. he explained everything to you. good services. really recommended this place. itâs reasonable price as well.
Car X on ashland is fantastic they absolutely took care of me. Very kind, very quick and affordable. Had the pleasure to work with Joe, great guy and has a great team! They helped me fix my windshield wiper fluid hose when other auto places couldn't!
Been going here for almost 20 years. Staff is friendly, professional, efficient, and offers clear communication where other car repair places often fall short. This location is clean and more personable than other Car X locations I've visited over the years.
Walked in with a flat and no appointment, Joe went above and beyond with exceptional service to accommodate me. My tire was irreparable, but I was able to purchase a new tire. Honest service is greatly appreciated in an emergency.
I took in my car for regular oil change and tire rotation. Also had them check the rattle sound I hear when I go over bumps. Joe the manager was quick to get back with the resolution. Explained what it was and how fixing it would change my riding experience. Itâs like a brand new car. Loved the service and the updates on status of my car repair.
My front brakes started squealing today while just accelerating, without applying pressure to the brake pedal. I just happened to be driving by this location at around 3:40 PM so I pulled in.Victor was straight forward and very helpful from the beginning. I left the vehicle with them and now just 3 hours later, Iâm leaving with new brake pads and rotors on the front axle, for an honest and fair price.Would recommend.
Asst. Store Manager Victor was very helpful and professional! I needed a repair on something that was under warranty, and he worked quickly to resolve the issue with no further charge to me. I needed some work done on my car, and he made sure to provide me the best possible rate he could and even offered coupons from the CarX website. I will definitely be back when more maintenance is needed on my car.
On Saturday 6/10 we had an appointment to get tires put on my sonâs car, near his college campus. We got there at the scheduled time and talked to Victor. He let us know the service might take a bit longer because besides himself there was just one other person working that day. I appreciated the upfront communication and Victorâs professionalism handling everything that day. I would recommend this shop we will use them again!
Victor, Joe and the entire team at Car-X really took care of me. They completed two free of charge inspections and were honest with their findings. They got me in same day for both and took the time to explain what was going on. As someone who relies on experts for car advice, I never felt like they were trying to exaggerate issues or find something that wasn't there. I will be taking my van back to the team for anything I need going forward and highly recommend their shop to the neighborhood. Friendly, kind, good people here!
This place will be another good option for car inspection and change parts etc. anything about auto. Miguel is very helpful and he is very nice. he explained everything to you. good services. really recommended this place. itâs reasonable price as well.
I visited CarX for two car emergencies in January of 2023. In both cases - Miguel was a calming and kind presence over the phone and in person - super helpful, explained things well and was very personable. Emergency 1 -tire replacement and Emergency 2 - had to have my car towed to the location as the car just "died" while driving! Victor, the mechanic, put it a ton of time to solve emergency 2 and really get to the root of the issue. I truly appreciate their kindness, ability to explain things clearly and the high quality work that was completed quickly with cost concerns in mind. Thank you Miguel and Victor - I highly recommend Car X on Ashland for any of your car repair / maintenance needs!
5 Stars. They've serviced my vehicle for a handful of routine checkups (oil change, fluids, tire rotations), and recently a semi-serious repair (fuel injector, spark plugs). Customer service is great: the manager runs the front desk. They call to keep you updated, and each of my visits was done same-day.
I have been going to this Carx for years! The new manager is fantastic. I procrastinated on getting an oil change and then when the cold weather hit, I realized it was time. They were super busy but they made sure to keep in touch with me and get my car in. It was a great experience and They taught me a lesson on waiting too long!! They showed me how black my oil was and what could happen.
I brought my 2013 Honda Accord, because the rear left tire had two nails close to the tire wall and it had to be replaced. Since I've replaced all tires couple of years back at the same location, the new tire was replaced with new warranty and a prorated price and a very reasonable waiting time. A big Thanks to Mr. Miguel, the manager there and also to the rest of the people who did the tire replacement and balance of the tire. I would definitely use this place in the future and suggested to all of my friends.Thank you very much!
The staff was quick and efficient with my service. They squeezed me in as a walk in and were up front about the diagnostics as well as possible options to resolve the issue. Very friendly and resourceful. Will definitely return for future services
Paul and the team are great. Explained repairs and cost really well, and are pretty honest about what NEEDS to be done vs what could be done. They weren't pushy on additional work, just making sure that my vehicle is safe to drive. Great work on brakes, struts and alignment. They definitely have my business from here on out
Paul and staff are fantastic! Take good care of their customers!
Manager Paul was very informative and accommodating to my questions and concern about my vehicle's brakes. I'm astounded by the timeliness and quick service and am extremely happy with the outcome. SQUEAK-FREE!! I will def visit again for service.
Paul and his team are Professional and courteous keep up the great work
Paul and his team are great. I appreciate the efficient and direct service.
I used to patronize CarX on Irving Park and would have been loyal to them had they maintained the great service I used to get. Unfortunately the wonderful manager who ran that location retired in 2020 and apparently the good customer service, value and everything else, went with him. In a pinch to get something fixed (that the Irving Park location did wrong), I turned to this CarX location. So happy to have found them! The manager Paul has been very helpful and very honest, and it's much appreciated. He and his team are righting a wrong that the Irving location should have handled - but I will now bring all my future business to the Ashland location, and will refer people here as well. Glad to have found them!
Service was great. They are often busy but Joe and Sokha are masters of the craft..who did not waste my time or money.
Great work! They repaired our vehicle for half the price of the dealership and managed to finish it ahead of schedule! Super satisfied with their service.
I've been going here for awhile for basic service like oil changes. I also had my rear breaks replaced here. They have never tried to over sell me on anything or be pushy about a service that I don't need. I love that I've found a car shop I can trust. I asked about my squeaky front breaks recently and I assumed they may say they need replaced but said they just needed a good cleaning! Praise Jesus! So they helped out with that and I didn't get a massive charge for new breaks I didnt need ð
Paul has been outstanding. My car has been very difficult and has been in and out of the shop for the past two months. In each visit pail has had a smile on his face and has been very welcoming and understanding as he worked on my car. I would not trust my car with anyone else. If you want the best customer service, timely service and comfort in knowing your car will be worked on till itâs perfect come here, you wonât regret it
Paul has been outstanding. My car has been very difficult and has been in and out of the shop for the past two months. In each visit pail has had a smile on his face and has been very welcoming and understanding as he worked on my car. I would not trust my car with anyone else. If you want the best customer service, timely service and comfort in knowing your car will be worked on till itâs perfect come here, you wonât regret it
They weâre great it was my first time n it was great service I WILL RETURN
Soka, Paul, and Joe provide fantastic service. They are always friendly and efficient. I appreciate their honesty and that they are not trying to hassle me into maintenance I don't need. I will continue to get my car serviced here because of them! I went to Jiffy Lube nearby and had a horrible experience. It is refreshing to know I can find a place conveniently by my house and with good service!
Soka, Paul, and Joe provide fantastic service. They are always friendly and efficient. I appreciate their honesty and that they are not trying to hassle me into maintenance I don't need. I will continue to get my car serviced here because of them! I went to Jiffy Lube nearby and had a horrible experience. It is refreshing to know I can find a place conveniently by my house and with good service!
