Everything you Need to Know About Vehicle Recalls

Vehicle recalls occur more frequently than most of us are aware of. This results when a manufacturer determines that a car model has a safety related defect that does not comply with the government’s safety standard. The manufacturer is then required to alert owners of this problem and may offer to repair the issue at no cost to you.

These alerts are usually delivered by mail or email, but they can often be overlooked. If you have a feeling that your car may be involved in a recall but haven’t received an alert, you can go online and check for yourself.

All you need is your VIN number which can be found in a few different places: the driver’s side lower corner of the windshield, vehicle registration, insurance card, or on a placard on the driver’s door jamb. Visit the National Highway Traffic Safety Administration’s recall page (www.nhtsa.gov/recalls) and enter you VIN. If your car has been issued a recall it will pop up on the page and if nothing populates then your car has not been recalled.

If your car has been issued a recall you should call your local dealer and schedule an appointment to fix the recalled issue. If you didn’t buy your car from that specific dealer, they will help you with the recall if it’s the same manufacturer.

Let us know how we’re doing

Have you found Car-X’s services to be a positive experience? Tell us why.

Hearing about the experiences of our patrons is something we value. Reviews and feedback are important to us because they help us tailor the way we do business around our customers’ needs. Without this, we are unable to improve what isn’t working, and reinforce what is.

Our over 40 years of experience would not have been possible without our customers. Please let us know how we are doing. We want to recognize our outstanding mechanics, managers, and other employees. Leave us a review on Google Places or Yelp, or send us a note- we look forward to hearing from you.

Google Places
• Find the Google Places page for the location you would like to review
• Write a review using your Google account

Yelp
• Find the Yelp page for the location you would like to review
• Write a review using your Yelp account

Send a note to any shop and/or our corporate office:
Car-X Customer Service
1375 E. Woodfield Rd., Ste. 500
Schaumburg, IL 60173

If you have a negative experience at a Car-X location, please contact our customer service team at 800-359-2359, extension 2424, so we can help you as quickly as possible.

Winterize your vehicle

If the weather turns frightful is your vehicle ready for winter driving? Stay safe & keep your vehicle in good working order this winter with the following tips:

Battery test-If the battery is not checked, there is a chance the particularly cold nights will be too much, making the battery unable to power on the next day.

Antifreeze-Another serious issue that often comes up in the winter is lack of enough coolant, which can cause the engine to freeze and possibly crack, causing detrimental harm.

Charging system check-Your charging system needs to be tested to ensure it can handle running multiple items such as your defrosters, headlights, and heater at once.

Belt & hose inspection-Cracked or worn belts are a big reason why cars break down. Similarly, hoses need to be inspected for leaks, bulging, etc. These should be checked annually before the winter months, so there is no chance of getting stranded out in the cold unnecessarily.

Brake check-Having brakes in good condition is imperative for slippery winter roads. Having your brakes and ABS system checked each year ensures you will be able to come to a stop easily should you happen to slide.

Oil change-Important year-round, having your oil changed for the winter months is a step you should not forget. Be sure to refer to your car’s owner manual, as some car manufacturers suggest using a different grade of oil for colder temperatures.

New wiper blades-It is necessary to have windshield wiper blades in good condition for when you get caught driving in the snow. There are even a variety of specialty wiper blades made specifically for snowy weather.

Tire maintenance-It is of utmost importance to make sure your tire pressure is at a good level. Tires should be inspected, as well as rotated if you have not done so recently.

Other helpful tips:

  • Run your air conditioning roughly once per month. This will help decrease the time it takes your windows to defog.
  • Keep your gas tank at least half full. The added weight helps in slippery conditions, and it also helps prevent moisture from forming.
  • Do not forget to keep a snow brush/ice scraper in your car.

Car-X provides a wide array of winterization products and services. Find a location near you, and let us take the worry out of winter driving.

Car-X is Pleased to Announce the Opening of a New Car-X Store in Ankeny, Iowa

CAR-X ANKENY, IOWA – NEW STORE OPENING

SCHAUMBURG, IL – Roger W. Hill, President and CEO of Car-X, announced the opening of a new store in Ankeny, Iowa. Mark Goldner, the Des Moines franchisee opened his seventh Car-X Tire and Auto location in Ankeny on September 22, 2014.

The new Ankeny store located at 2105 South Ankeny Boulevard and has 10 bays. The service center will be open Monday thru Friday 7 a.m. to 7 p.m., Saturday 8 a.m. to 5 p.m., and Sunday 10 a.m. to 4 p.m. and accepts appointments. The phone number is 515-964-1155. Car-X Tire and Auto repairs all makes and models, including diesel and hybrid vehicles.

“Mark is one of our visionary franchisees providing outstanding customer service,” said Rich Brayer, VP Marketing – “he has a 26 year history of great performance at Car-X.”

In 1988, Mr. Goldner partnered with Car-X Tire and Auto in Des Moines as Store Manager and Inventory Manager. As the business grew, he moved into a Supervisor role where he helped to grow the business. Mr. Goldner and his wife purchased the business in 2008 and have been operating and building the Car-X Tire and Auto brand to the seven locations in Des Moines, Ames, and now in Ankeny, Iowa ever since.

Car-X has over 40 years of experience and is known for its great customer service by providing products and services that help your car or truck perform at its best. Car-X offers complete auto maintenance services, from regular tune-ups to emergency repairs, timing belts to hoses to brakes – Car-X does everything in, on and under your car.

So “Don’t Worry Call the Car-X Man.”

Car-X Tire and Auto was founded in 1971 by a group of enterprising and experienced muffler shop owners. During the early years, Car-X was primarily an exhaust specialist. But today, in our 24/7 non-stop, fast paced world, we’ve adapted to providing just about any automotive repair you can imagine. We continue to evaluate our position and business and add products and services that are comparable to today’s auto repair climate.

Car-X Tire and Auto has 149 locations and has built a reputation on exceptional customer satisfaction

For additional information, contact Rich Brayer, at Direct Line: 847-273-8934 or rbrayer@carx.com

Des Moines Car-X Tire & Auto Dealer wins Dealer of the Year

Des Moines, IA May 02, 2011 – Car-X Service Systems of Chicago recently announced that Mark and Julie Goldner have been named 2010 Regional Dealers of the Year. The Goldner’s own and operate the five Car-X Auto Service Centers in Des Moines and Ames. This is the 3nd year in a row that they have won this award. The prestigious award takes into consideration all aspects of owning and operating an auto service franchise.

Car-X Des Moines Company President, Mark Goldner, recently accepted the award at a meeting held in Chicago, Illinois. Goldner stated, “Winning this award for the second year in a row was an appreciated honor. It motivates me to raise the franchise goals even higher for 2011 and beyond.”

Mark Goldner Owner and Operator
Mr. Goldner started in the Auto Repair business in 1979 with Sears Auto in Des Moines, Iowa, as an ASE Certified Technician. In 1983, Mr. Goldner joined the Midas Auto Group as a Manager.

In 1988, Mr. Goldner partnered with Car-X Auto Service in Des Moines as Store Manager and Inventory Manager. As the business grew, he moved into a Supervisor role, where he helped to grow the business to the current five locations.
Mark and Julie Goldner purchased the business in 2008 and has been operating and building the Car-X Auto Service brand in Des Moines and Ames, Iowa.
Mr. Goldner lives in Ankeny, Iowa and enjoys spending time with his wife, Julie, and two sons, Ezra and Caleb. Most of their spare time is spent watching their sons play Little League baseball, football, and basketball. As a family they also enjoy camping, along with, riding and watching motocross.

About Car-X Des Moines
Car-X Auto Service in Des Moines and Ames Iowa has been locally owned and operated since 1988. There are three Des Moines Car-X locations, 3632 Merle Hay Rd, 4001 E 14th, 3901 SE 14th, one location in Clive Ia. at 1400 NW 86th and a location at 429 S. Duff Ave in Ames Ia.