Iâm very pleased with the quality of work and customer service I receive at this establishment. I know that my vehicle or the vehicles of my family members are all being taken care of in the best manner. I also appreciate the heads up report on what to look for in the future. I trust the work that is going on here and Iâm glad I found this automotive center
Great service!!! Super fast turn around on repairs. They keep in contact with you the entire time so there are no surprises when you pick up your vehicle. The staff was super friendly as well. Very easy to establish a personal report with. Also, and here is what I love the most, the only auto shop to ever reach out after a repair was completed just to check up on my vehicle and make sure everything was kosher. That's service beyond the sale! They have earned a life long loyal customer for sure!
Staff was friendly. Service was done quickly and without problems. Called when the job was done. Better price and overall experience than at a dealership I went to previously. I will go back.
I believe this location will be my goto repair facility in the future. They have a warm front staff and I met a very competent technician, Drew, who test drove my car, duplicated the malfunction, and completed a repair estimate in an extremely short amount of time. I could not pursue the repair due to time constraints for today, bit I shall arrange a time when I am better suited to let them perform the repairs. As it stands, Drew added air to all four tires at my request and returned my keys and car and I was on the road, still a little rattle noisy, but totally road worthy and safe. Thanks guys!!
Communication and follow up from staff was extremely courteous and professional. Repair was of first rate quality and was performed very quickly. I would not hesitate to use the Car-X Tire and Auto located at 750 E Linton Ave for any future automotive maintenance needs.
CAR-X in Springfield IL is truly my favorite car shop! The quality customer service I receive time after time is unmatched! I have been bringing my cars, friends cars, and loved ones cars here for 16 years. I have always been treated fairly and felt welcomed!Dave and Wayne are some of the most educated, hard working, easy-going, dedicated guys I have met in the service business!There is no doubt I will be back!Chris Hannah
Truck was stolen and recovered. they were very accommodating while I waited for insurance company to get the approva.Once I got the approval to proceed the repairs were completed in 2 days which was amazing.I will always come back here for my auto needs !!!
Honest shop... the folks here have taken VERY good care of all our needs. No pressure to "pad the bill", only honest advice on what we should expect next. While I'm capable of doing simple repairs and oil changes, it is comforting to know that when these guys do the work I am getting so much more. Having the Car-X crew handle all of my service needs gives me "peace-of-mind". We trust them. We use them. You will too!
The employees were very agreeable. Itâs rare in this day and age to feel valued at a business. I felt they really wanted to help me and at a rate I could afford. I will be a life long customer.
The guys at Car-x on Linton did a good job. They were friendly and efficient. I got my car back sooner than I expected and I've had no problems with the repairs. I recommend them.
The guys are Car-X truly look out for me. I am a single mother who needs help with car things but I don't like to ask for it. No worries here. They text me to see how I'm doing and if I need anything. It's very nice and appreciated!!
They are all nice very professional. Give you a correct straight answer. Their work is great. Plus will advise you if they notice something else wrong. Fair prices. You have option to wait if it is a small problem. I will not go anywhere else now. Thank you CarX. on Lipton near Burger King
No hastle. No upsales. Available on short notice.
I was visiting from out of town and my heat went out with outside temperature in single digits. Got me in right away and changed out my bad thermostat. I was out in about an hour. This was one of the only repair shops open on a Saturday too. Very grateful.
I was from out of town and had a problem with my starter. They put a new starter in , they also let me know that I needed front brakes (as they could see when they were working), so they took care of both, had me back on the road the same day. Highly recommended this company! Very professional and personal.
Car rx is great. Nice respectful and listen to and repair your car gas and friendly. We have referred many people and their ALWAYS HAPPY. They are very reasonable on price and speed too. Very nice people work there. All Of them !
I have used Car X on Linton Dr in Springfield for many years. I had tires replaced this last time. Excellent service. very rarely have I had anything done incorrectly and when I have they fixed it immediately. I would highly recommend Wayne and the rest of the crew! Excellent group of people to work with for any issue. Honest and dependable.
Have a very good experience with Car-X. Had my headlights worked on and they did a good job. So far it works great.
I was really in a pinch needing a new tire and some snapped lug bolts replaced on my car sense it was dangerous for me to be driving with only three out of five bolts. They were able to get me in on a Saturday and I was expecting to pay so much more! Super nice people! I will go there again and get my oil changed!
They are the best! I can always schedule an appointment and get in quickly. I have had a lot of work done over the years and I never have any problems with their service. They bend over backwards to take care of my vehicles. They present me with the costs of issues that I notified them of and any others they caught during the inspection then give me a run down of what is a priority and what can wait until a later date if money is an issue. Their prices are very competitive and they have kept my business with their excellent customer service. I highly recommend them to anyone in need of car repairs!
I love the guys here. They do great work and donât try to sell you on things you didnât come or get checked out. The prices are always reasonable. Canât recommend them enough for car work. I wonât go anywhere else for car repairs and oil changes.
The techs are knowledgeable about cars...I have a foreign SUV and I trust them to fix it all the time..
Love this place! I had a lot of issues with my 05 Ford escape. I took it in to get looked at and had 2000 dollars worth of repairs. I couldnt afford it all. They didnt make me feel guilty or pressured into doing it all. One of the most expensive things was the ignition coils. They replaced almost all of them, although they recommended I do all of them because it could cause issues, and everything was fine until the next morning when the others that they didnt replace went out. The manager was so nice to me and said that since I had spent so much money there he would fix it for free, and he did. Front desk guys are awesome and every mechanic who I've spoken to there, which is quite a lot, has been so kind. I highly recommend this place. It has been a few months and my car runs awesome!
My dad has been a customer since I can remember. He used to take all his company cars there and also our personal cars. Wayne has always been great to work with as well as all the other mechanics there. I would totally recommend Car X on 6th street (can not vouch for the 11th street location) for all your vehicle needs! P.S. If you have a problem he cannot fix (i.e. foreign vehicles), he will give great recommendations too(i.e. Floyd's Imports)!
All the staff are very pleasant. Got my car done in no time. Was very please with everyone & everything. Did a great job.
Took a little longer than I thought but they did replace 4 tires they have free WiFi so I watched a lot of YouTube videos the guy at the desk was extremely nice the coffee was old but for that I'll give it four stars