I went into Sun Auto Service to service my car, where I was assisted by Aaron as he overviewed what repairs were needed, how much they anticipated parts and labor would cost, as well as a timeline of the repairs. I got back my car in excellent working order and with very reasonable cost, and also came away with professional and friendly service from Aaron and the rest of their staff with timely and informative updates the entire time. I absolutely will come back to Sun Auto Service for maintenance and service in future.
These guys did a great job taking care of my issue and my vehicle. Would recommend to anyone. I also enjoy that they have snap to finance your repairs if need be.
Had to take my car in to get it serviced and they fixed it right up! Although I was out of a car for two weeks, Steven at the culebra location was very adamant about making sure everything was perfect and in running order before getting my vehicle back to me. He did an outstanding job at making sure the job was done correctly. My only complaint would be the lack of communication. Throughout the two weeks of getting my vehicle serviced, I had to call in the get updates on what was happenong rather than it being the other way around, but other than that the job was done by pros and I would most definitely recommend Sun Auto to my friends and family. Thanks again, Steven! (If you get a chance to read this)
This son auto was the most amazing auto place I know, and have been to throughout all sun autos this is also because the person I deal with name, Steve I trust him with my car, and that he knows how to take care of my friends and I he is more professional than the ones on Huebner and I would recommend anywhere he goes to go to where he’s at
Decided to try this place for the first time and let me tell you ,they were awesome. Took my car in for an oil change and not just where they quick, but explained any issues with pictures so I can understand what they were talking to. Will be returning to get my routine oil changes with you from now on.
I had SAS diagnose a sudden major engine failure which was quickly determined to be a terminal seizure. While a full restoration proved too costly to undertake, the upshot of this review is how quickly they accommodated my emergency situation and along the way offered useful advice. Excellent communication with the customer at all times during the two day association and was a pleasure to work with business professionals. I would also like to mention their exceptionally clean and organized facility. This is a car maintenance and repair operation that impressed me and would highly recommend to others. My thanks to SAS.
They got the job done quickly for a reasonable price. The service was pleasant and courteous.I have been to this place many times. They have always been fair and honest. I took my car in there recently and they made a mistake. Who doesn't? I contacted them and they quickly apologized and made amends.
After my cars engine light came on unexpectedly I need a mechanic (after I decided to no longer return to the mechanic I had been going to due to an issue with the customer service). I prefer small business and I really needed same day service. I called Sun Auto service and Aaron assured me that my vehicle could be seen. My experience 100% was worth the time I spent at the auto shop, Sun Auto sends a detailed Vehicle Condition Report that has pictures and breaks down the exact issues when getting repairs done. This is perfect for me as I have not even a basic knowledge about vehicles, maintenance, or how to repair them. My vehicle was seen the same day and after a few hours of waiting, being walked through financing and a very patient Arron helping me decide what I could afford to pay for and which repairs were most important I have my vehicle. I will 1000% return to Sun Auto they were honest and helpful and I and my vehicle are extremely grateful for it.
Trustworthy place to take your vehicle. Love the fact that they take pictures of the actual issue and email it to you for reference. Driving my SUV until the wheels fall off and to keep it going in the meantime, my vehicle will only come here for routine checks and oil changes...or anything else that arises.
Called to get estimates on alternator replacement, brought car in, diagnosed it, at first it fine, then tested some more, was definitely needed a new alternator, replaced it and got car back the same day. Very satisfied with the service. Excellent customer service with Miss Tammy.
Fantastic people! Super easy to talk to, they tell you up front and give advice for what to do, what’s needed, prices, and several payment options. Super happy and will definitely use this place in the future!
The seatbelt was not working, called and Tammie answered. After explaining the situation she consulted with a technician and ask me to bring the car in. Tammie provided a great customer experience. Damian fixed the issue immediately. Great overall service, will recommend to family and friends.
If you’re looking for honest great place for vehicle service needs. This is the company for you. , High Integrity individuals. Mr. Aaron was awesome, he very professional & showed genuine concern & attention towards my vehicle needs. Very reasonably service prices also. I found my service center for sure.
Sub Auto does a good job with my oil changes. Minimal waiting time and friendly service. The mechanics do keep forgetting to put stickers for new oil changes in my car m, though. Good service other than that.
Welcoming, courteous and attentive to service requested. Also, will go above and beyond to inform and explain to you if other issues you are not aware of and needing attention. Up front about costs for services and consider if any available coupons or breaks to help with lowering costs. Appreciated pictures sent to my phone to show some of the issues found. Communicate both by text and phone about service progress and when ready for pick up.
Dropped off my car this morning. It was ready after lunch. Had my struts replaced almost a year ago and one of them needed to be replaced. It was covered under their 24 month 24 thousand mile warranty. I spent zero dollars getting it replaced, with no headaches. Very happy and I definitely recommend this shop from oil changes to other repairs.
Aaron the Manager was quite helpful with what they were going to do for the price. Gilbert the mechanic found much needed work that my truck could definitely use and did an excellent job on the repairs. I greatly appreciate the the job that both Aaron and Gilbert did and will gladly be back.
I like this place! My first experience was a replacement of my truck’s EGR cooler that was covered by my warranty they took care of. The second was for a diagnostic test on my wife’s engine. The manager was knowledgeable from the beginning about the possibilities and mentioned the recall on the engine. He went a step further to help us get in line with the dealership so he could provide the results and make it a little smoother for us. Thanks Aaron!
I would have to say this is really good shop. I have never had any problems getting my fixed right and done right. I've had Tribute engine work and the air conditioner work on and Chad thanks for heads up on the check engine light , my cruise control works fine once they reset the C E light. By the way Chad is a great guy , he works with you. I have to say their a really nice people, I feel blessed that I have a honest car repair shop.Thank you and may God bless y'all.
First time at Sun Auto, greeted by Aaron and John. Their welcoming very friendly and kind. John helped me with my oil change service. Will continue to return and share this experience with family to come here for their services needed on their vehicles. Great atmosphere and clean. KUDOS Sun Auto!
Had a great stress free experience taking my jeep to Sun auto service for the first time. Everyone was friendly and knowledgeable and Aaron really provided great customer service and went above and beyond to get my auto issues all taken care of in a timely manner. I appreciated the shuttle to and from work and will definitely be returning next time i need work done.
What can I say but this place has honestly the best crew of guys I've met. Jonathan the tech found my issue and was honest that it was technically nothing wrong. Chad the manager was very informative about everything that was going on. Great job 👏
Overall, I would say I had a very good experience with this location. I worked with Chad & Gino and found both to be helpful, knowledgeable, and very courteous! The only reason I didn't give 5 stars is because their prices are on the high side. They more than make up for it with the level of service they provide but it is still worth mentioning.
Chad, Eddie and Geno were absolutely amazing with our vehicle. Even though it was just an oil change and water refill, they still did a fang-friggin-tastic job! Thank you, Sun Auto Services😃😃😃
Very quick and friendly, loved that they didn’t just push stuff on you but let you know u could use the service soon. Even sang the days of the week with my kid while we waited
So as a single female Thant knows absolutely nothing about cars lol I’m so blessed I found these awesome guys. They took such amazing care of me and were so upfront with me and they even worked with me budget wise seriously they will treat you like family I’m so happy to finally have a place to take my car in and I know I will get the best service I highly recommend this place and the staff omg the staff is seriously awesome a man named John that works there sooo took amazing care of me and was so patient with me with explaining everything to me. So my name is Farrah and I now have a place for my car Best experience.
Been going to Sun Auto for years and years. Great service. Honest. !👍
From the first phone call to walking out of the door, everyone was courteous, warm and very detailed on what to expect before AND after you go home with your vehicle. Special thanks to Jeff, Eddie and John for the exceptional service!!Don’t think twice, go here for TOP NOTCH service!
Great customer service, in and out. No long wait for oil change.
I finally found a dependable auto service a couple years ago.they always let me know what’s needed then work with me on getting it done. They try to save me money wherever possible. It’s the only place I take my vehicles!
I have been going to Car X now called Sun Auto and the service has always been great! Eddie and Jonathan take very good care of our Vehicles. We wont go anywhere else.
Miss the discounts we got when it was Car-X . But still great people & service.
Top notch service. Very friendly and knowledgeable staff. I was greeted right away and they took good care of me and got me back on the road. Will definitely use them again and highly recommend them to everyone.
We always have a great experience getting oil changes done at this location! Super friendly staff, price is right, and they are fast!
Had a great experience, Geno was very helpful and friendly. Turn around time was quick, I dropped my car off Saturday at about 5:20 (close at 6) so they had to lock it up over the weekend (closed Sunday) But they had it ready for me Monday. "service power steering" popped up on my dash and I also needed a vehicle inspection. Turns out I needed a new battery, which of course they took care of. They even saved me some money when it came time to pay. Will be coming again. Thank you for the great service!
If you want an honest estimation for your repair of your vehicle you, go to this Culebra San Antonio station Car X. They treated me with such wonderful hospitality and repaired my 20 year old car. Management team and mechanics go above and beyond they are not afraid to repair older vehicles either. First class service all the way. Thank you, and God bless you.
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