We have used this shop multiple times and have always been very happy, but this time they went over the top with service. I purchased a new battery across the road at Auto Zone, but they do not install. I took the car and battery to Car-X, no appointment, no notice. With less than five-minutes-wait, the Technician went to work swiftly and efficiently. He installed the battery and cleared the Check Engine codes, all related to the faulty battery. When he finished, I said "Let's go inside so that I can pay."His reply was, "No Charge." That is service! I am a fan for life!
Have had nothing but good experiences here with both my Wifeâs and my car. Honest feedback and very competent techs. Iâm done going other places. Go here!
Realized I had a taillight that was out and called to see if they could fit me in on a Friday morning to replace it. They told me to swing by, did the work in under 15 minutes, and didn't even charge me because it was such an easy fix. I was so impressed with their kindness.
We had a flat on the interstate and after putting on a temp tire we drove 15 minutes to get here. They luckily had the tires we needed and got us in right away. The gal at the counter, Kelly, was very friendly and helpful.
Iâve been here several times now and keep coming back for a reason. Honesty is probably the most important thing next to actual quality of work when it comes to car shops, and I trust this place with my car and with my wallet. Theyâve always dealt fairly with me, told me what I need or donât need (which is a big deal considering when they tell me I donât need something, it means theyâre sacrificing profit for honesty) as well as told me when things can wait and when they canât. Iâve also come in here a couple times with emergency maintenance needs, like a tire blowout, and theyâve always found a way to fit me into the schedule, so long as Iâm willing to meet them half way with my own time. Iâve recommended this location before, and will continue to do so.
The folks at Car-X went above and beyond the call of duty to help us. We had an emergency out of town, had the car towed back home to them and they spent a great deal of time diagnosing and fixing the problem. Absolutely the best customer service I've ever experienced from an auto shop.
Very professional and knowledgeableabout what was needed. Polite and courteous. I was from out of town and was very thankful for Brett Hodges to work me in to get my A/C tested and recharged. Explained everything so I would know just want he was going to do. I would definitely use their service again. B Wilsonagain. B Wilson.able to get in so fast and price was reasonable. If if ever I am down from Michigan and need service I w
My car wouldnât start this morning so I had it towed to Car X. I called them right away and told them it was on the way and if they could please work me in. Brett was very kind and explained their process to me. After diagnostics they finished and had my car back on the road by noon. Great, honest service! Will be coming here for all of my future auto needs. Appreciate your team very much!
The Bettendorf Car-X is the only place I go to for oil changes, tires, and miscellaneous items like headlights. I've been going here for years. They are always courteous and honest. They get me in as soon as they can. It's a well-run shop. Kelly, Brett, and Joshua have been especially great to work with. Have never had a bad experience here.
Excellent place for service on your car. Been going there since they opened. Great experience. Plus you can save money there on the deals they offer. Great place for getting tires. Make sure you get the warranty on them. It pays off in case you have road hazard issues.
I really enjoyed interacting with Brett Hodges! He was very knowledgeable and honest. He had a great attitude and represented your company so well that I'll now be back for all future service needs. Every company should have a "Brett" on their staff! Thanks for the excellent service! My service date was on 7/22/22.Sincerely,Wendy Rodriguez
Got lucky? Hope not! Excellent service. Called to get appt for A/C charge - told me to bring it over and he'd fit it in!!! Walked in to the guy on the phone with an anxious customer. I was so pleased to observe the time he took with explaining to the customer, in detail, answers to any and all questions - and added additional information. He really wanted the customer to be satisfied. - Oh - and he recharged my A/C and I was out of there 45 mins later. He said "I left it running for you so you can tell it's fixed" - BBRRRRR!!! Thanks Brett Hodges!
I could not get my license plate off, so I dropped in. The wonderful lady who works there took my car in the bay, took out the stripped screws, put my new plate on and then----did not charge me one cent! How nice is that??? They have my business going forward!
Great service! Fast, knowledgeable, and very professional. Same day appointment made and tire changed. Would give them more stars if I could.
Good for routine maintenance with real mechanics. Friendly service that works at explaining issues.
Woke up to negative 15 windchill & saw the tire was flat again, second time this week. Got out the air compressor & filled the tire. Kids off to school & made a call to CarX. They got me in that day & fixed the tire within an hour. Once again top notch service from a top notch shop.
This place is great. They always work to find out what the problem is and are extremely fair in their prices.
Nothing much to say, other then I feel they were quick and efficient. 5 stars because I was in and out and all is well.They did the oil change on my '14 Camaro. Much cheaper then Dealership and by far better then Valvoline.
Very fair. Great service. 🙏
Went in because I had a screw in my tire. The service was fast and friendly. In and out in 20 minutes, 30$ for a tire patch. Iâll definitely use this shop again if needed.
Outstanding Customer Service! Took my vehicle in for a complete overhaul check up and to see if I needed new brake pads. Wanted to confirm it was in tip top shape to sell. I even authorized the manager Kelly to replace brake pads if necessary, check filters and such. She assured me they would do a thorough check and would let me know if anything was needed. An hour later, Kelly said everything was perfect just as I suspected and no services were necessary until the next 3000 mile oil change or longer. She assured me the brake pads were in great shape and didn't need replacing for a few seasons. Wow, can't say I've ever been to a service center that didn't try and make unnecessary repairs, the last shop wanted an ungodly amount of money for new brakes I didn't even need!!! Thank you Kelly for running a quality, efficient and HONEST business.. I will gladly return and recommend my friends to Car-x on Devils Glen.
Had a "small" problem that just kept getting worse.Luckily Kelly didn't tease me for trying to fix it myself.Instead she cautiously worked through the issues as they presented.All in all it was a great experience and I am very glad to have met a mechanic that I will be bringing all of my issues to.Because I will find new and invenive ways to break my stuff ð
Highly recommend this location. They're honest, prompt and affordable. And of course the fact that they are open on weekends is a huge help!
Excellent service at a competitive price. I stopped in without an appointment to check availability, and the Manager, Kelly, and Technician, Ryan, were very friendly and accommodating. They shuffled one of their errands to get me in very timely. I got a straightforward service with no pressure to buy any additional services. I also observed how warm, friendly and respectful they both were to an elderly customer the were working with. It was like she was family. I would recommend this location based on how well the customers were treated, competitive pricing, timeliness on repair and no-pressure sales. Thanks, Kelley and Ryan! 😊
One of the best places for service. Ryan is the best at explaining things then gets the job done pronto. I would recommend this place to anyone for brakes & exhaust systems since that is what I had done. I could not have wanted better fast service. Thanks Ryan!!
Satisfied with my oil change they got me in and out within an hour. Iâve never had a problem with them always courteous and nice.
Kelley is the best! Sheâs so nice every single time that I come in here. This is where Iâve always come for my car & always will ! I defiantly recommended Kelley!
I just moved to the area. Had a house and could do most of my own work. New patients lace doesnât allow that. Made me nervous having to rely on someone for auto maintenance. But found a trustworthy place with Great service. Kelly is always friendly and exceptionally helpful.
Great work! Took the truck in for just an alignment and the mechanic there showed me I needed new front brakes. They hooked me up with a great deal and finished my brakes within the following hour. Highly recommend!Thanks again!
Fast courteous service. I got my oil change and rotation for 19.99 plus taxes and disposal fees.
Jeremy the store manager treated me just perfect. Checked my flat tire and did it extremly fast. New management
