12 days after dropping our vehicle off at CarX Eagan we learned their mechanic quit the week before I dropped it off. We were transferred to the Woodbury CarX on a Thursday, they addressedand repaired our car on Friday, calling with estimates, and we picked it up on Saturday.Unlike most auto repair shops on the weekend, they have a complete crew of technicians and are well staffed on weekends.The pricing was lower than the Eagan CarX had quoted before transferring us to Woodbury.
After a terrible experience at Cottage Grove Car-X, Sunshine Shaney at Woodbury really went out of her way to make things right for me. Felt taken care of by an actual individual who could communicate and listen, and that extended to her entire staff I interacted with. They were super busy but managed to get me in and out in a reasonable timeframe, explain things clearly, and I witnessed the same level or service for a number of walk-in customers while I waited. Good place.
Tiffany was great in coordinating getting the repairs done on my car and Antonio was stellar when it came to communication and ensuring my car needs were met and completed timely he went above and beyond to ensure I was in the loop every step of the process - thank you Car X for everything
This is the second time I have used services for oil change. What brings me back is excellent service from staff. Antonio davenport is amazing! It's rare to find people that go out of their way to take care of you! Thank you Antonio!
Assist Manager, Antonio, was wonderful. Walked me through the issues, cost, and impact of repairs. Personable staff, fast service. Will recommend this location to any and all who need work done.
Always a good experience. Iâve been here a few times now, ABâs they always get me in quickly, they get the work done promptly, and they donât try to upsell me. I recommend coming here over Tires Plus any day.
I came here for an estimate. Another shop gave me an estimate of almost $2500, saying multiple parts needed to be replaced. JoAnne and staff were awesome. They showed me the parts under the vehicle once it was on the lift. None of the parts needed to be replaced. I just needed a 4 wheel alignment. Since they do front wheel alignments only, they referred me to another shop that can do both. They didnât charge me anything. Should I need service in the future I would absolutely go back.
The prices are fair and they truly live by their guarantee. I would definitely recommend. The manager, JoAnn, was extremely helpful and explained everything thoroughly in a way that was easy for me to understand (as someone who doesnât know too much about cars).
The manager, JoAnne, and the amazing technicians at Car-X efficiently took care of expertly repairing my vehicle after breaking down while traveling. I appreciated the amazing job they did and the help they provided. I canât recommend them enough!
Iâve been going to this Car-X for years with both of my vehicles. Just had the best experience Iâve ever had here thanks to Patrick and Travis. You guys are awesome. Thanks again for doing such a great job.
Called this location after a friend suggested them. She had a great experience here, and knew they would diagnose my issue for free!!🙏😭 (Something I desperately needed, as I am not working at the moment and going thru a lot of health stuff) The mechanic who *fixed* my tire less than 2 months ago, at a different shop, who guaranteed a "lifetime warranty" on a used tire. wanted to charge me a diagnosis fee.It also took that shop 3 days.I decided to just pay for a brand new tire at CARx than to bother with the "lifetime warranty".Thank you so much to the crew and lovely manager Tiffany, for figuring out the issue, and fully replacing my tire so quickly!
Had starter replaced at Macomb location. Work was completed same day in a few hours. Good price, pleasant service. Only complaint was no estimate of cost beforehand, but price was very fair. Will use them again.
I had such a great experience here! Iâm from out of town and stopped in for an oil change and asked that they check what the noise was when I stop. I didnât have an appointment and Tiffany who is their new manager squeezed me right in. They did my inspection and showed me what the noise was. I needed brakes. I wasnât there more than a couple of hours and am now back on the road. AWESOME SHOP and CREW!! Thank you
Lance at the front desk was very helpful and very kind. I was on a personal call with my bank and he brought out a notepad and pen for me to use. He did this without me even asking. I was in-and-out in a short time I am very happy with the service. I recommended to everyone!
Lance at Woodbury Car-x is fantastic. Every time I go in for an oil changes he just brightens my day. Lance and his team are professional and super friendly. Last week we needed to take an emergency road trip from MN to AZ to care for a sick family member. Even though they were super busy, Lance got us in immediately for an oil change and fully check up before hitting the road. Thanks Lance, you're the best!
Took my car to Car-X for oil change.Their website doesnât connect with the real-time availability instead it lets you schedule anytime slot you choose. Just make sure you call before driving to the car-x shop. I thought I scheduled my oil change and showed up without confirming it.Their customer service was superb and found a different time slot within half an hour. They were very friendly and welcoming. Definitely recommend them for your car service.Gave them 4 stars just because their website is isn't UpToDate!
I was really impressed with the quality of service I received on last Monday. The front manager was friendly and very professional. This was the second time I used Car-X. Couldnât ask for better service. I will definitely be back.
Had an oil change done on my Silverado. Pretty impressed so far. Watched the manager make right by a customer who's oil filter housing cracked on a Toyota. Pretty typical on the plastic housings. They redone the oil change and fixed the part since it may have cracked when the oil change was done by them. Don't find many shops willing to eat a buck these days. Will be bringing my truck in regularly and will keep updating my experiences here. So far mine was a good one.
I called last minute on Christmas Eve badly needing an oil change for my father's truck. The manager was so kind and said bring it in, they would squeeze me in. The truck was ready exactly when he said it would. The guys there are amazing and top notch work.
Recently took care of my leaking tire quickly and at a great price. They've fixed other stuff for me, too. Location is great for me because I can walk home if needed. There are also restaurants you can walk to while you wait for your car.
Very nice place. I've been there a few times now, every time has been a great experience.
Always come to this CarX for my car maintenance. I get honest answers and honest work at a good price point. I would definitely recommend them to my friends and family.
Amazing customer service. I came in late on a Friday afternoon with a flat tire after stopping at two places prior that turned me away! The guys (Chris and Jose) made time for me as a walk in and with great customer service! I had to order new tires due to the flat and they had me taken care of within 24 hours! Great team of experts! Highly recommend!
Always a great experience! I feel well taken care every time. 🤗
I made an appointment for an oil change several days before, but when I arrived I wasn't on the schedule. I was told they were booked out several days but I had a big trip planned. Lance was amazing and worked me in offering to change my oil himself. The customer service at the Weir Dr Carx is amazing. I'm always treated so well whenever I bring my vehicle in to get serviced.
Badly is amazing, honest, professional and a rock solid mechanic. We have found our mechanic for life and could not be happier with the excellent service we receive time and time again! Thank you Bradly for everything!
We had our 2009 hyundai Santa feast transmission replaced with CarX in woodbury. The service techs and writers were extremely professional and upfront about cost and timeline of the replacement. After the repair we ran into a small problem once we took the car home. We brought it back and they 100% took care of us with same day service and charge free. We had a great experience and will use them again in the future.
Kirk and Brad are "Straightshooters" wont sell you unneeded services.. trust worthy
Awesome staff! We're able to fit in an emergency repair without making me feel bad.
Excellent Customer service! They went above and beyond in helping with my car battery and very efficient as well. It was a great experience!
Excellent customer service! Came here on two different occasions, for two different cars. Were taken care of with zero issues, from checking in to checking out, appointments made prior to each visit.
After going to more than one repair shop in Woodbury I decided to try Car X for some front end work on my 2008 Nissan Titan. Not only were they courteous and friendly they got me right in and repaired my truck at a very reasonable cost which ended up being less than the quote. They definitely will be seeing me again (hopefully not too soon)
My son came home from Fargo over the weekend and his vehicle was misfiring. Even though they were booked several days out, Kirk managed to squeeze us in, after I told him my son needed to get back to Fargo the next day. Great service! Excellent price! Overall great experience! Thanks a ton, Kirk!!!
The people at Car-X are generous, dependable, and honest. I know that I am being treated fairly and receiving the highest quality service. I appreciate their willingness to help when I pull up with no appointment and in need of assistance. I would highly recommend this as an option for your car needs!! Wonderful experience.
I showed up with no appointment and Kirk was able to get my SUV looked at upon arrival. Gave me an estimate of the problems. They truly went above and beyond customer service to help me out. So thank you for that
Curt was Fast and efficient for us while traveling. we had electrical issues with our work trailer and he resolved the issue within the day.Thanks, from the painters!
We were driving through the area, and my car started to make this awful noise. I stopped into this shop with no appointment on a Saturday afternoon. The store manager Kirk got me in right away, and everyone was super nice about it. They diagnosed the issue, and called my warranty company to make sure it was covered. Awesome place, would highly recommend!!!
Kirk G today was awesome going above and beyond to help serve this morning. He came out to our car to help make sure the fitting was correct for our window wipers. Very fast and great attitude!
Weâve been taking our vehicles to Kirk and his technicians for years. Kirk is the first person in the auto service industry that Iâve ever truly trusted. So get this...I called Kirk on a Saturday morning to see if I could get my vehicle in for an oil change. Thanks to his flexibility, I was able to bring it in that day. I asked Kirk to take a look at the tires (47,000 miles) as well. We felt like the tires werenât gripping the road like they should. Kirk told me that they always check the tires. Maybe I should know that but Iâm happy he mentioned it. Kirk called a few hours later to let me know my vehicle was ready to go. He told me that my tires still had plenty of tread and that his advice was to get through the rest of the winter on these tires. He said theyâd still be good through the summer and suggested looking at getting new tires before next winter. Have you ever had someone in the auto service industry ever suggest that you DONâT need a product?! Or that you can WAIT for a bit?!Kirk and his team are friendly, respectful, talented, and trustworthy.
Kirk and the group at Car-X were GREAT! I called as I needed a fan belt on my truck and this was the 3rd call I made to repair shops in the area. Kirk was the FIRST guy I talked to who gave me straight, to the point information! All other stores I talked to gave me doom and gloom, and I may as well toss my $35,000 truck in the junk yard because I lost a belt and the damage done (without looking at it or asking me questions they should have) was too great. Kirk stated he was fairly booked for the day, but they stated they would do their best to get me in, saying he needed to see the vehicle prior to giving me ANY news. Well, after about an hour.....Kirk had the belt replaced and said there was no damage to my motor. He gave me a list of things that SHOULD be done (Not HAD to be done) to the vehicle, and made sure I watched out for a few things in the future. That was a year ago, and to this day, I have broght my Nissan 350Z to him for tires, and one of the things he mentioned in my 1st visit was I had a leaking head gasket on my truck, so he is performing a head gasket replacment (NOT a "minor" job!!!) as I write this! From belts and tires, to a COMPLEX job like head gaskets......This is my FULL service repair shop! Honest, fair, and friendly! What else can you ask for!
