Had new brakes and rotors installed today on my '14 4Runner. Been coming here for the better part of a decade, Casey and Luke have always been up front with me, service has been solid, and I intend to keep coming back.
I came in from out of town with an engine issue that had just started happening. The shop was able to fit in an inspection and then get a replacement ignition coil delivered and installed within a couple hours. Very good service at a fair price.
Been here three times now, and the guys working there are friendly, honest, and don't appear to be giving me the runaround just to make a buck. They've told me that I didn't need my brakes fixed when I got them checked (although the dealership said I did) for another 15k miles, so that saved me a lot of $! They're super fastâusually I can get in within a day or two once I call, and when I bring it in, they typically call within an hour or two with updates. Check their website for coupons too; I got all new tires in the fall, and there was a $50 off coupon that they happily honored. Price for the tires and every service I've had has been super reasonable. I will continue to be a customer here ð
Every place I called quoted me between $20-$75.00 just to look at my SUV. I called Car X and they told me they will look at it for FREE and to come in. I arrived 10 minutes later and got my vehicle inspected immediately which took less than 30 minutes!! Nice waiting room with free coffee and a vending machine for soda. The mechanic found the issue I called about and said they could fix it now!! I CHOSE to make an appointment due to having to pick up my son. The price was VERY reasonable! The associate assured me the issue was very minor and I didnât even have to fix it if I didnât want to! Most places would never tell you that!! This was my first time here it was great!! Highly recommend and will be back for all my cars needs!!
Took my car in to get a break inspection. The folks here are great! Best customer service I've seen at any auto repair shop in Madison.
Excellent customer service. They were able to get me in really fast, within 45 minutes of calling, to fix my tire after running over a nail. The manager was great, very friendly.
Luke and his team were kind, efficient, and great at communicating. The prices were reasonable and the work dependable.
Brought my car in to have wheels balanced told me wheels are bent. And showed me whatâs wrong with the vehicle. Great customer service and definitely will be back in the future
The shop did a test drive to identify the noice I was hearing and completed all the requested work quickly and professionally. I will be back for future service!
I contacted CarX when I had a flat and thought I needed a new tire. He quoted me what a new tire would be and that he could have it done by the next morning. I work early so I told him I'd drop it off before they close so it's already there. When I dropped it off they checked if it was repairable, and it turns out it was. He explained the whole process of how they patch a tire and find the leaks. I was in and out in under an hour and only paid $33 compared to $150+ for a new tire. Luke was very helpful, got me in quickly and was very honest about potential options and prices. I will definitely be back!
Have been coming here for years. Great service, quality, and prices. They help me weigh my options and have even bent over backwards to help me after an accident to keep my bumper from dragging before replacement.
just like others say, K.C. and his staff are WONDERFUL! The coupons made me go in, got an old change, wiper blades, and tire rotations for a STEAL! Will be going back for normal checks and maintenance!
Iâve been going to this Car-x for 3 years and Iâm always really satisfied with their service. Fair prices with friendly, professional staff!
I absolutely love this place! K.C the manager is wonderful every time I come in. He always is nice on the phone when I call for questions about pricing. The assistant manger Joe is also super nice. The techs are very prompt and meticulous when looking over my vehicle. I always will go here!
With temperatures from 0 degrees to minus 17 degrees today, my dash board light indicated that my tires were under inflated, which I could confirm by looking at them. None of the gas station air gauges that I visited were working. With it being a Saturday, I thought that I would be stuck with this problem throughout the subzero weekend. So I saw that Car-X Tire was still open. They quickly inflated all 4 tires and would not take any money for doing so. I am so grateful to them for solving my problem.
