Was very happy with the service I received today. As a woman you know how hard it can be to find a fair and honest auto shop. I called up to see if I could get my car in today and Chris answered the phone. I explained my dilemma to him and he was understanding and kind. I was able to get my car in at 3pm and at about 3:30pm I received a call from Chris Explaining that my back brakes and rotors needed to be replaced. I would say it was normal wear and tear, but I know better ð and Chris and I joked about it. He said that they could probably get the work done today and if not Tomorrow at the latest. I was impressed, then the dreadful âwell how much is this gonna costâ question came up. I was surprised to find that I was not going to have to pay a price so high that I felt it for the next few months. And believe me, Iâve been quoted some pretty ridiculous prices over the years with my many car repairs. I told him to go ahead and start the work and by 5 PM The work was done. I was able to go and pick up my car. I appreciated how friendly Chris was when he greeted me for the first time in person.. Iâm giving a good review to this store because I believe people should know there are still decent people out there and do great work. I would recommend this place to anyone and will continue to use them for all of my auto needs as Iâm sure there will be more. Thanks again Chris I appreciate you.
Super friendly service and as well as being affordable. Would definitely recommend to anyone in the area
Buying a vehicle out of state is frustrating. I needed a full vehicle inspection and Car-x got it done right away. Very knowledgeable, and didnât skip anything. Took the time out of his day to (manager) to make sure he did the inspection, then called me to give me a full report. There were a dozen cheaper shops around town, but just the way he walked me through the process, I knew he was the right oneJob well doneThank you
I do most mechanic work myself but today I went to car x and got an alignment done and they did a great job as well as being quick and I didnât have an appointment!! Cheapest I could find, friendly staff as well! This is wear Iâll be going from now on!!
The Macanic was knowledgeable and very kind, the manager Jason talked with me. About repairs on my breaks . He also allowed me in the garage to look at my break per my request. I will be going back
Needed brake work on 2018 Ram 1500 Truck last week. Everything done in a single day and affordable. Thanks again!
Many thanks to the great team at CarX!My wifeâs car died without warning, right in front of car X. She walked in simply to ask to use the telephone, and the team volunteered to push her car off the street! Great to see that compassionate, helpful human beings are still all around us!Because they were so helpful, I decided to give them the opportunity to repair our car. Jason kept us well informed throughout the process and the repair was completed on time as promised.
These guys did a great job fixing my catalytic converter and exhaust pipe after an incident with a curb. Were able to get me in immediately, followed up quickly with a very fair estimate, and completed the work same day. They were happy to explain the repairs fully when I asked some questions. I would highly recommend.
Friendly, honest, and so nice of staff. Very thankful and appreciative of their services and honesty on a lemon a bought and am now returning to the dealership I got it from. Highly recommend going here for car services.
Awesome place! John and Charlie put an exhaust on my car to wake it up a little and it sounds awesome now. Fast service, not very expensive. Awesome service and very professional. Thank you!
Jason and his team are awesome. I went there scared of what was wrong with my car and even though I wasnât able to do everything today I will definitely go back for what still needs done. My car is running better now and I feel safer. Thanks guys. Yâall are awesome 👏
This is a very reputable place to get your car serviced. A family member referred me and I am so glad he did. The manager Jason is very personable and honest. The communication is very good with updates and explanations of the work that needs to be done. The rates are reasonable with no extras being thrown at you to get more money. The mechanics do good work and are timely. The staff being really friendly and nice is a big plus. I highly recommend them!
This shop is the best! They're thorough, respectful, and incredibly helpful. I trust Jason with my car needs and on multiple occasions he has helped me find the least expensive routes possible to fixing my car troubles!
Very satisfied. Had to have my 2008 Toyota Sienna worked on twice and both times they did amazing work. Very honest and up front of what needed done on my vehicle. It's hard to find good, honest, mechanics anymore and ones to actually trust and are up front with you. Definitely keeping my business for sure. Jason and the guys that work there are friendly, courteous, and make sure the job gets done right. Highly recommend Car X for sure.
Went into Car X to have my tire looked at because Milford Ohio is doing a lot of road work and obviously not cleaning up their mess and thanks to them I had a huge screw in my tire. Michael was so friendly but unfortunately the tire couldnât be patched. Two tires was very costly but after calling around and getting prices Jason the manager at Car X did price match which was so nice. The place is very clean and all three guys that work there do a lot of hard work to keep their customers happy and to me thatâs what it is about. I would highly recommend the car x in Milford Ohio
These guys are great! We drove up from Louisville to look at a used car and I'm so happy that I had them do a pre purchase inspection. They found that what looked like a good car needed a lot of expensive suspension work. They took the time to show me everything they found and saved me from making a big mistake. The next day I brought them another car to look at and it was a much better option. They still found some work that need to be done and after comparing their prices to my mechanic I had them do the work. Honest, friendly, and stand behind their prices and work. If you're in the area and need a mechanic Jason and his team are the place to go.
Let's start by saying, if you need an honest mechanic that isn't trying to bend you over to make a dollar, go here! Seriously, they're honest, up front and aren't just trying to get one over on you. I was in a bad spot, down a car and didn't think I could afford to fix it. Soon, I was going to let it go back to the finance company because I had to have a second working car for me, my wife and three kids. So, I had a mechanic work on it, that said he could do it... He ended up leaving half way through the job, with my engine torn completely apart, and it turns out he did more harm than good. Instead of a camshaft replacement, after what he did I needed an engine. These guys helped out so much! Not only did they come out to see the car(So I wouldn't have to tow it to the shop before seeing if they could do it), to see if they were comfortable with doing it, but they also found all the problems my other mechanic caused. Not only did these guys look at me like a person and not just another customer, they made sure I was informed through the entire process, answered the phone when we called(which is huge if you've ever called mechanics) and got us back on the road with a car I thought I was going to have to let go. It sounds better than before, and definitely runs like new. I can't say enough good things about this crew, Jason the manager is the one I spoke with throughout the process, Ben one of the mechanics is amazing(i think he did most of the work on my car), and even though I can't seem to remember the others names this whole crew here is just amazing. Trusted mechanic for sure.
100% recommendation. I have been blown away by the honesty (good or bad news) and the willingness to be part of the solution to car problems. I believe there is newer Management in place looking to make a difference in the community. Ask for Jason. He will treat you right
This place really helped when I needed an battery for my car. They went out of their to help stay within a price point I could afford and was very helpful. I would recommend the place for auto services if you need them.
Got my brakes done did a good job took a lil while do get parts but everything was great stuff was really nice friendly answered all my questions.
Imagine being 6 hours from home at 330pm and knowing your brakes won't allow you to get home. This was my 3rd shop visited but the only one able to get me taken care of, and well under the estimated time. Thanks guys!
The guys are nice here, HOWEVER, People who were customer of Frank over there should know that he is now at the FIRESTONE right next door!!! Still, nice guys, but those who want to know⦠FRANK IS NEXT DOOR AT FIRESTONE!!!
Always friendly, courteous and knowledgeable. Can't beat the prices and a job done with satisfaction.
Fast efficient service.
Very kind! I needed a repair and they got me in and were very helpful and quick!
I've been coming to car x for five years and two cars. Frank is awesome! Best customer service out there. Thank you for callinggg the Milford car x. Two thumbs up for sure.
Frank and his crew are honest and fair. Good people at this Car-X. I would send my mother there for service, that says alot about their integrity. No bs, they tell you the truth about issues and have fair pricing for quality work.
Highly recommend going and seeing Frank, hell if a guy,
Amazing customer service. They are upfront and honest with you about what you really need done to your vehicle and what you donât. They are quick and understanding. My mother and I only go there to get our vehicles worked on.
This Car-X Tire & Auto location is fantastic. I received the best service from all the staff members I interacted with. I got a quick, honest and well-priced solution for my problem. I will be coming back here for my oil changes and tire rotations from now on. I highly recommend this location for your unplanned and planned car maintenance needs. Thank you for helping me out guys!
Great customer service! Didn't feel in any way I was being taken advantage over. Courteous and prompt service. Great experience!
Great experience, from when I called to book my appointment to the actual visit. Very friendly and guest service minded! The guy who was working the counter and checked me in and out was extremely friendly, name was Chris maybe? That's the name on my invoice !! Think I might have found a place to take my car for its basic maintenance needs!!
This is hands down my favorite car-x location. Frank and Aaron are amazing and actually took the time to show me what's going on with my vehicle. They are very quick with resolutions and have always given me a fair price! I would recommend them first over any other location.
