I have to take the time to give a review. I went in to just get an understanding of my repair options and possible costs. This was close to closing time. After that discussion, I asked if he could just look so I could get my pennies together for an appointment. He did so very kindly. Turned out the repair was nowhere what he thought it was. It took 15 min and was under 100.00. He could have easily told me differently. I so appreciate honesty and integrity, Mike who was the manager that night is awesome. Thank you Mike.
Totally recommend. Got my car repaired quicker than expected. They recommended a payment finance plan that let me not take as big of a hit. I appreciate all the efforts. Thank you!
I've been going to this Car X for years and I really appreciate that they don't take advantage of the fact that I know nothing about cars - it would be easy to do and I feel confident that what they tell me is wrong with my car is actually wrong with my car. I brought my car in for a noise and they drove it on and off for a couple days and found nothing wrong with it. They could have easily made something up to fix and charge me for. They took their time trying to diagnose my car and updated me with progress - and didn't even charge me for their time. I have had this experience more than once over the decade that I've been going there with my different cars. They do not talk down to me which I really appreciate, and they've not told me something is wrong when it isn't. Once I brought in a car for what I thought was a brake problem. They looked at it, did a little something to it, but it didn't need brakes and they told me so rather than try to sell me brakes anyway. The prices are decent, the mechanics are friendly, and the work is reliable. If you want to be assured you won't be taken advantage of or lied to about car repairs, you can feel comfortable here.
The team was able to get me in quick, the service was not expensive and the tech went above and beyond. I went in to have a wheel bearing pressed in, and the tech pointed out a bolt that I had snapped off from the last time I did my brakes and he actually took the extra time to grind it smooth for me so that it wouldn't cause wear on my rotors when I put it back on. It was a small gesture, but shows that these guys care about their jobs and their customers. Also.. They're rooting for the Bengals - who dey!
This place has always been honest and helpful when I've been in tough car situations over the years. They most recently helped me with a new battery. I recommend this CarX for anything you may need.
They were fast I did a good job with a little change and was very pleasant
Always the best customer service, very informative and professional!
Amazing employee's, very friendly and kept me informed throughout the whole process
They did a wonderful job on my first oil change on my new truck
Great place to go! always seem to fit me in even at the last minute! The manager has always been professional and i never felt like a was being ripped off like i do at other places. Definitely will continue my business at this location
They do wonderful work they're thorough but their hours are made for women I guess to bring in the family truckster. I mean closing at 4:30 on Saturday when they should at least be open till 5:00 or 6:00 I would say 6:00 cuz some of us do work Monday through Saturday. and then Monday through Friday they close at 6:00 I mean we're lucky to get out of work by 5:00 and then not to mention the hustle and the rush to get up there I just think they should keep their hours maybe an hour longer at least or somebody shows up before they're closed and they're working on there last vehicle that they should be able to squeeze me in I would even give a good tip if they would close when it's time to close instead of saying they cut it off early.other than that I'll be back since I've already paid for the oil change but they do do a good job just make sure you find a day schedule an appointment and make them sick to it you should be fine.
They were nice and did quick great work
Great place to get my oil changed. I can drop it off at any time and they will squeeze me in. They always have amazing coupon deals for my oil change and last time I went the guy automatically gave me the coupon price without me having to find it which was really nice. Also the wait time was nothing compared to most places I've gone which sometimes can be an hour or so. This one I only waited 20 minutes max. I will definitely come here for all my oil changes!
Very quick, friendly service. I will definitely go back.
Great service! The Manager Mike is great to work with. We have been bringing our car for service at this Colerain location for many years, and will continue to do so for trustworthy reliable work.
Friendly knowledgeable not overly pushie on needed maintenance not expected. Economical oil change. I am a repeat customer at this location.
