I started using this Car-X because the car repair company I had been using for many years really started dropping the ball on keeping appointments. So far with this Car-X, I have had 2 appointments for an oil change and a follow up on repairs made. Both appointments were kept and performed on time, work was satisfactory. Overall, I am very happy with my experience so far here. I plan on continuing to use them. Bravo gents!
As usual I leave happy when they do service on my vehicle. I will continue to come to Carx and I send everyone I know to them. The friendly service and the quick.. very good. Thank you Steve and the crew. Love ❤️ Steve and the crew they're GREAT 👍
I have always leased my cars and I recently just bought my car. I needed tires and I was a bit nervous because I really don't know anything about tires or cars really. But the moment I walked in I was greeted with astounding customer service. It started with the front desk gentlemen, his name was Rickie. He was full of energy and was happy/ready to greet customers. He handled my appointment and all of the paper/business work phenomenally. I had to wait a bit (like expected) before Rob came out to me to give me the "behind the scenes" information (aka time estimates, desired tires, ect). I would really give this Car-X a rating that is higher than 5-Stars if I could. My experience here was above and beyond my expectations for this type of service. I would and will recommend this location to all of my friends and family. Big thanks to Rob but an even bigger thanks to Rickie. Rickie is an excellent person to have working with customers. My experience was excellent and I wouldn't change a single thing about it. Thank you.
I had new tires put on and an oil change. They did an excellent job. They was very professional and did an excellent job. I will keep coming back for all work that needs done.
Had an 8 AM appt for an oil change. I got there a little earlier around 740. I drove off the lot at 802. Thatâs Top tier service! Manager was knowledgeable on my vehicle and also let me know of the fuel injector service deal which was relevant to my vehicle. I will be returning to this location more often for my car maintenance services.
Iâve gone here for years for maintenance work. The gentlemen here are professional, honest, and always helpful.
I don't ever go anywhere else they're always honest and never try to rip me off. The manager Steve is very kind and helpful!!
EVERYONE WAS GREAT, THEY WORKED WITH ME ON THE COST. CALLED AND UPDATED ME EVERYDAY. THE MANAGER WAS VERY NICE AND VERY HELPFUL.
Really good customer service. The manager Steve was very professional with me when I thought they messed up my car. He brought my car back and did a thorough check and found the real issue which was not the fault of Car X. I greatly appreciated his integrity and as a result will continue doing business with the Fairfield location.
Love this place. They are always friendly, helpful, and honest! They're also usually quick.
