I had a oil change and tire rotation. Very satisfied with the service and friendliness of the staff, Bryson Rice in particular !!!I had a coupon through the US Mail and that made the price even more attractive !!! I highly recommend Car X in Fairfield !!!
Full synthetic oil change and tire rotation at half the price of other oil change places! Derrick hooked me up and took great care of my car even reset the oil change life reminder in my vehicle 10 out of 10.
Everyone at Car-X is so nice and helpful. They are dedicated to making your car safe for you to drive, yet still manage your budget. Nothing was pressured for me to do, but all the facts and information was provided to make my own decision. They worked as quickly as possible to get my car back to me and communicated often. I would definitely recommend this location specifically.
Very knowledgeable techs with reasonable prices for my car's brake replacement. Manager and assistant manager were very professional. Highly recommend.
These guys are amazing! They replace two of my tires and showed me exactly what I need to do better maintain my vehicle. I could not rate them higher and recommend them and more!
Iâve been having my car served at Car-X for about 6 years. The team is great! They are very reasonable in pricing and get the job done fast and right.
The manager on duty went out of his way to get my rotors installed when i didn't have an appointment and he was down one mechanic i really appreciate the customer service i was given today!
I've used Car-X Fairfield for a number of years, and it has always been quick and easy. They do the oil change in a timely manner and go above and beyond to check other fluid levels (etc.). They are conscious of my time, and always explain what was done during the service.
I can not even begin to explain in words the OUTSTANDING Customer service I saw by Holden today at Carx. I don't know the whole situation but as an outsider looking in he helped this elderly gentleman that was having an issue of not receiving his money back from Car Shield. Holden came to the lobby sat with the customer who called Car Shield and was getting the run around. Holden spoke on his behalf and helped him get this straightened out. Never have I seen such great customer service. Definitely confirmed this is the auto repair place I need to stay with.
Jessica and Holden the managers took really good care of me. I've been a long time customer and they always have me in and out! One of the things I love most about this place is if you get multiple things done in a day they'll give you a coupon/discount.
I started using this Car-X because the car repair company I had been using for many years really started dropping the ball on keeping appointments. So far with this Car-X, I have had 2 appointments for an oil change and a follow up on repairs made. Both appointments were kept and performed on time, work was satisfactory. Overall, I am very happy with my experience so far here. I plan on continuing to use them. Bravo gents!
As usual I leave happy when they do service on my vehicle. I will continue to come to Carx and I send everyone I know to them. The friendly service and the quick.. very good. Thank you Steve and the crew. Love ❤️ Steve and the crew they're GREAT 👍
I have always leased my cars and I recently just bought my car. I needed tires and I was a bit nervous because I really don't know anything about tires or cars really. But the moment I walked in I was greeted with astounding customer service. It started with the front desk gentlemen, his name was Rickie. He was full of energy and was happy/ready to greet customers. He handled my appointment and all of the paper/business work phenomenally. I had to wait a bit (like expected) before Rob came out to me to give me the "behind the scenes" information (aka time estimates, desired tires, ect). I would really give this Car-X a rating that is higher than 5-Stars if I could. My experience here was above and beyond my expectations for this type of service. I would and will recommend this location to all of my friends and family. Big thanks to Rob but an even bigger thanks to Rickie. Rickie is an excellent person to have working with customers. My experience was excellent and I wouldn't change a single thing about it. Thank you.
I had new tires put on and an oil change. They did an excellent job. They was very professional and did an excellent job. I will keep coming back for all work that needs done.
Had an 8 AM appt for an oil change. I got there a little earlier around 740. I drove off the lot at 802. Thatâs Top tier service! Manager was knowledgeable on my vehicle and also let me know of the fuel injector service deal which was relevant to my vehicle. I will be returning to this location more often for my car maintenance services.
Iâve gone here for years for maintenance work. The gentlemen here are professional, honest, and always helpful.
I don't ever go anywhere else they're always honest and never try to rip me off. The manager Steve is very kind and helpful!!
EVERYONE WAS GREAT, THEY WORKED WITH ME ON THE COST. CALLED AND UPDATED ME EVERYDAY. THE MANAGER WAS VERY NICE AND VERY HELPFUL.
Really good customer service. The manager Steve was very professional with me when I thought they messed up my car. He brought my car back and did a thorough check and found the real issue which was not the fault of Car X. I greatly appreciated his integrity and as a result will continue doing business with the Fairfield location.
Love this place. They are always friendly, helpful, and honest! They're also usually quick.
