I have been coming here for years. They are honest, helpful, and do a great job. I was told by another shop that i needed new rotors and brakes. I Took it to this carx and they checked and cleaned the breaks and said they were fine. And i no longer had the issue. Honesty won me over!!
Had a flat tire while passing through the area. Called first thing in the morning and spoke to Tony, who was wonderful and kind throughout the entire experience. Everyone there answered all my questions, they'll even let you look at the car and explain the mechanics to you so you don't feel like you're getting tricked out of money. I would recommend this Carx to anyone in the area. Thank you again to everyone (especially Tony and Michael) there for a wonderful job and experience.
Tony is heaven sent. He was helpful, attentive, and offered great solutions. 10/10 would do it again.
On the way down for an out-of-town tournament, I ran over some unavoidable debris in the road. Car-x was the local option. And I'm so glad they were! Amazing service and professionalism. Thank you for doing a thorough inspection of my car and tires. Your help was very much appreciated!
Probably the best service Iâve ever had out of any service center Iâve ever been to in my whole entire life that is the absolute truth. Doug especially Itâs probably one of the most kind hearted professional gentle man Iâve ever met in my life. So thank you for hiring good people
They've always done a great job for me. However when I was there recently both myself and another gentleman were asked to pay more than we'd been told. Correction made after we both questioned our bills.
I've used other oil change services, but come back here for the friendly service and price. I recommend it highly.
We were on vacation and had sudden car problems due to a different companyâs mistake during a routine oil change. Bryce fit us in immediately, found the issue (something not sealed properly) and fixed it free of charge. He saved our vacation! We highly recommend and are so appreciative!
My van was towed to CarX on October 2,2021 (my birthday) with a flat tire. Bryson was great. He was very professional yet friendly. He was patient with my young grandchildren, especially my autistic granddaughter. He explained everything to me and kept me up to date on the progression of the mechanics. I had to buy a new tire ( hole on outer wall) but they made sure the tire couldnât be repaired. The mechanics worked fast, the price was compatible, and I was able to salvage what was left of my birthday. Thanks to the entire store for making a bad day seem better. You guys rock!!
Car-X Tire & Auto provided exceptional service while I was in town. Definitely a trustworthy Auto shop. If I lived in the area I would always come here with any vehicle concerns. Bryson was very informative and professional.
I cannot thank Robert enough for the exceptional service today! It was looking to be an expensive awful day. Robert was so kind and was able to get me out the door in about 20 minutes. He was so pleasant to talk with and took care of everything. I am so grateful for his help, friendliness and how fast they were able to get things fixed. Thank you so very very much!!!
I was traveling from out of town when my car started making a loud knocking noise. Robert immediately took my car in 45 minutes before closing on a Friday night. He was able to provide an immediate diagnosis and repair even showing me a video of what he found and why it was malfunctioning. Very professional, friendly and knowledgeable from start to finish. Nice to know there are good guys out there willing to help you out in a jam! Highly recommend!
We drove here from out of town and needed help with our van. Bryson was very friendly and so accommodating. When we arrived, they got our car in quickly and got us back on the road safely. We appreciate their customer service and quality care so much! Thank you!
They have always done a great job on every car we've brought.
Great service good price. I think a little over zealous I. Wanting ronplease customers and take on jobs a little too much for them. I spent $1100 on some suspension and brake work. Needed a bushing in rear end and took almost 4 days. Overall very happy with them.
I have come here a few times and always get great service. I was just there a week ago and Matt went above and beyond to make sure all was well with my car!
Our family has used this location for years. Never once have they let us down. Quick diagnoses and quotes. Always on budget. Service quality exceptional. Every employee is friendly and knowledgable. This past week, I needed brakes and tires for my Jaguar XK. Jaguar dealer could see me in a month. Car-X handled everything in a week - plus routine service - and the car is perfect, right on budget (just under, actually) and the set-up of brakes and tires is outstanding. It runs and drives like new. My wife's Mini Cooper John Cooper Works is next in for routine service......
Had my A/C evaporator replaced at Car-X Mason OH, following up on quote from Repair Pal. They did a great job at a much lower price than the dealer quote. Quality was excellent - the fit up looked like it was never touched (the repair required removal of the dash and much more). Matt Fry provided excellent customer service working hard to ensure I was satisfied with the work paying attention to all the details. I have used them before but this was a big job they really delivered on.
Had a flat 2 miles from my hotel this past weekend. Took it down the road to these guys the next morning and they had me fixed up and back on my way in a timely fashion and I was VERY happy with the price as well. Very nice shop and lobby. Nice guys. Much better than âWally Worldâ