The manager Robert is absolutely the best. He always goes above and beyond for all customers, not just me. I won't take my car anywhere else--because of Robert!!I will add more comments to this because of my visit this past Saturday, 11/18. My comments about Robert are the same and even better. I have never seen ANYONE work as hard as I saw Robert work while I was waiting on a very small repair as mine that morning. Brian was the tech who worked on my car--and he worked as hard as Robert on my little tiny repair. He wanted to make sure my car was OK and safe to take a little Thanksgiving trip an hour away. I am telling whoever reads this post--they are the very best!! I tell EVERYONE that I take my car to one place: Car X in Erlanger! NO ONE else will EVER get my business!!
Everyone is always very friendly and able to get my car in quickly. They contact me to go over, in detail, what needs to be done and the cost. Able to complete the work and get it back to me the same day. My elderly father wanted to know why it cost so much. The gentleman went back and got the car part that they replaced and showed us where the oil was leaking from. Seemed to suffice my old pop and we were on our way.
Had a flat and found the tire to match my set here. Wasn't in stock but had it there the next day, got in and out quick - service was awesome and people are great. Thanks to Sean and the crew for taking care of my issue!
Great service!!! Carx accommodated my schedule. Extremely professional manager and mechanic who listened to my car concerns to fully resolve the issue. Extremely affordable. I was not charged for unnecessary services. I will only be taking my car to Carx from now on!!
Brian W. and staff were courteous and efficient. I waited for the oil change and it was finished in a timely manner. Iâve been going to them for over three years. He replaced my lower beam bulb for my headlight too. They were short handed but Brian was excellent under stress.
I'm new to the area and was recommended Car-X from neighbors. I've been bringing my cars here for a little over 7 months. Very knowledgeable, decent prices and very honest.
I came to Car-X with multiple car issues. The staff were very kind and informative. Willing to work with me to get the repairs done and explaining the repairs to me. Would recommend to anyone.
This is my 3rd car I have taken to THIS specific location. They are the best, and are so honest! They save me money every time & don't recommend repair I don't need (when other places tell me I do). I will ALWAYS drive out of my way to go here.
I really appreciate the staff at the carx on Dixie highway. Robert and Nate were AWESOME! I had an issue with the tire sensor and they did everything to help me out! I also get my oil change there and great service! Thanks to all that work there and make us safe.
The guys working up at the front are very friendly and will work with you to get your vehicle fixed as smoothly and as fast as possible. Robert is just a delight! They are all very knowledgeable. They've worked on both my vehicles a few times now. Couldn't be happier with their work. I am so thankful!
Rickie and staff were courteous and efficient. I waited for the oil change and it was finished in a timely manner. Iâve been going to them for over three years.
I come here every time I need anything done to my car, they are so nice here and they get it done quick! Rickie always is my go to, he always has a smile on his face every time you come in and is always willing to help! 5 stars all around!
I am a customer for lfe because Rickie was so very kind and helpful. I had a tire that was leaking and needed to be refilled every 6 hours. It was 5:45 pm and I stopped in to Car-x in Erlanger, Ky and Rickie was at the counter. I told him I had to work early the next day and would have a flat when I got off work. He said he would be happy to help and stayed 1 hour after closing and wanted nothing for helping, that is just what he likes to do. Imagine helping for the sake of helping. What a refreshing experience. All went well the next day and I will be a customer forever.
Great experience at an auto repair shop!Robert made scheduling my service easy. Rickie greeted me when I walked in and took care of me.In and out with new tires installed at a great price! Thank you!!
Always friendly fast service. Very flexible on appointment times to get you in.
NOTHING TO DO TO HELP! JUST WANT TO SAY THAT RICKIE AND ROBERT AT THE ERLANGER CARX ARE AMAZING! THEY ALWAYS GO ABOVE AND BEYOND TO SERVE ME AND MY FAMILY. I WILL ALWAYS BRING MY VEHICLES TO THEIR LOCATION.THEIR ADDRESS IS 3123 DIXIE HIGHWAY.THEY BOTH DESERVE A RAISE. HARD TO FIND PEOPLE IN THE CAR WORLD TO TRUST... BUT THESE GUYS ARE THE BEST!
I recently had work done on my car in Edgewood location, Robert took the vehicle in and Shaun was my mechanic. They replace both front ball joints and two front tires. I needed the van back in a timely manner and they got right on it and I got it back around noon, they also changed my oil. Robert showed me why I needed the ball joints replaced. Very nice to find people who care and are good at what they do, I went there because people I work with use you and they were right you are GOOD. Again kudos to those guys many thanks. Will be a life long customer know. Jim With Tateâs fireplace division
Car X is amazing, thanks to them, I have new tires on my car and when my car broke down they diagnosed it fast and repaired within 4 hours!! Thanks to Sean for fixing and thanks to Ricky for being so awesome to me!! Thanks to Robert for giving me quotes !!! Please let all 3 of these men know how much I appreciate their hard work.!! Thanks!!
Everyone was super polite and friendly. They got the tire I needed and put it on in about an hour. I didn't even have an appointment and they got to work super fast.
Robert and his team are true professionals who care, they guided me to have needed work and acted in my best interest, absolutely did so in a way not often seen, these folks are the VERY BEST!
I took my Jeep in for a oil change. I was very happy with the price and being told my brakes were fine. Being a senior I have to watch all my pennies. Rickie Crimes took care of me. What a nice young man. Thank you very much. And by the way, I will be back in 3 months.
Normally I tend to avoid large chain car repair shops. Happened that I needed a tire repair and stopped in. The prices were not only very fair, Robert was an absolute pleasure to speak with and work with. Personality goes a long way and Rob had plenty of it. Friendly, polite and humorous is a great way to keep people coming back. Nice job Car-X.
Rob is great. They fixed my flat tire in a jiffy
Very helpful, Quick and saved me money. manger larry took the time find me the best deal and did not feel ripped off thanks guys!
They were very helpful & hardworking.
Love this shop the manager larry goes out of his way to take care of all there customer's and has a great team there.clean shop
Very nice men and respect woman.
The guys at Car X in Erlanger, KY are amazing! My friend and I were driving to South Carolina from Michigan last April and my truck decided it didnât want to drive anymore. We got a hotel thanks to the Erlanger Police Department and were told that Car X is open on Saturdays and does great work! Since my truck broke down at midnight, I had to wait until they opened on Saturday morning to see if they could get me in. They were able to squeeze me in and I got there at about 8am. They told me I most likely wouldnât get out of there until 3pm, but they got me out before noon and was en route to SC with my new wheel bearings! The guys were super helpful and super honest. I wish I had a Car X near me. Thanks for all of your hard work!
Our church bus started having brake issues on our way back from a mission trip. We had stopped at this exit and was referred to Car-X. Larry and his team worked is in, installed a new brake caliper and got us back on the road at a very reasonable price. Thank you guys so much for great service! Definitely a blessing.
