Nice, communicative, and efficient! I have little concern when I take my car here.
Compliments go out to Alex , assistant manager and a tech named Jake. Both were very helpful and persistent in trying to do a break inspection for my very old car!! . The drum on the car was frozen on wheel due to rust. They persisted and persisted to unfreeze the rust and demonstrated a desire to get the job done!They were also very fair in trying to save me money on any repair on this car. I am at the point where I do not want to spend too much money on a car this old and took this into consideration!Alex and Jake were excellent. I highly recommend talking to one of these two gentlemen at Car X in Newport., Ky. . if you have any mechanical car issuesThank Gentlemen
Got me in and out in about half hour, did a 21 point inspection, everything was ok, maybe new wiper blade was all, which I thought was gonna need replacing myself... Alex was at the desk awesome and friendly, will be back
I have taken my vehicles here for over 25 years and can only say GOOD things about the service I've experienced! Scott and his team are very knowledgeable and easy to communicate with. Their turn around time is reasonable and their prices are fair. Thanks for all your help and advice over the years guys!
I want to give a BIG shout out to Alex. and Jake for all the help they gave me. This is a late review, but I haven't forgotten them. I'm retired and on a fixed income. I had been to 2 other mechanics who couldn't figure out the problem. It took these 2 guys 10 minutes to solve my problem. Not sure what they're paid, but I think they need a raise! Thank you guys! Lori
Iâve been using the Carx in Newport Kentucky for over a decade. The service is great, excellent attention to detail excellent work. Scott the store manager is an asset to the company great customer service and always friendly. I appreciate all the help he has provided over the years
Managed to see our car and fix it up right away. Very grateful for their quick and efficient service.
I showed up here approximately 30 minutes after getting rear ended and they had my muffler fixed in no time. Not only that, but they were friendly and kind. Thank you Scott for your generosity today.
Had a tire leak due to a nail. Went in and they were able to patch the tire and have me back on the road within an hour! Super honest about the work that was needed and fair pricing. Scott and his team are super knowledgeable and super punctual! Thanks for your help and will continue to have my services done with you!
This place rocks. Let me tell you, I had to call them because my daughter who is going to school in that area had an issue with her vehicle. It appears her battery may be going bad so I called here and I spoke to Scott and RJ. Both of them were awesome! They we're very understanding and treated my daughter with respect and fixed the problem very fast and correct. I could not be more appreciative of them for not trying to screw my daughter over. Some places now see a young lady come into a repair shop and they'll try to get them to spend thousands of dollars on stuff they don't need. That did not happen here. I would strongly suggest using this place if you're in the area and need some work on your vehicle. Thanks again guys!!
Excellent service and pricing! Very trustworthy and I take my vehicle there exclusively because I know they will get the job done! Scott and his team go above and beyond to make sure you leave with your vehicle repaired correctly (they just recently spent their time fabricating/welding a tool that I had missing so that they could complete a repair without just giving up and/or breaking a part just to get it done). Thank You guys! Very much appreciated!! Definitely will be back for my next service!!
Scott and his team at the Newport, KY Carx. are great, always honest. I have recommended my family and friends. Thanks to Scott, we appreciate you and you honesty
Had muffler work done on my truck. Scott did amazing work and made me feel like a true customer. Would highly recommend for Top Quality Service!!!
Just a shout out to Scott and his team at the Newport, KY Carx. We have had multiple vehicles serviced here and every encounter has been spot on! From price, to diagnostics, to actual repairs, they have always done an exceptional job. Scott takes the time to explain and diagnose the issue. He has always been fair and honest when handling our vehicles (we currently own three and all go to Scott for service). As parents, we always encourage our children to take their vehicles to Scott. Just got my 2013 Jeep Wrangler back from service and it runs great. Thanks to Scott and his team for another great service encounter!
Amazing place & people! Very honest about pricing and where I could get certain parts cheaper. They were really on top of getting the parts that I needed and fixing my car as quickly as possible & they did a great job! Definitely recommend!!!
This CarX has taken great care of us since we moved here 8 years ago. They're honest and friendly. We wouldn't go anywhere else.
I was recommended to come here from a friend, and I am glad I stopped in. Such a great place! The team is very nice and honest. I had an issue with my car and they were able to work it out after a few visits, and at a great price. They made sure I understood what was being worked on and answered my questions. Looking forward to future services with these guys!
Low pressure light came on. Saw a screw in a tire. They checked all my tires and found another screw in another tire. Thanks for being thorough, Car-X! Hate to think of what my drive from northern Kentucky back to Tennessee would have been like if you had not checked all my tires!
These guys are the best. They will make sure they do the job right.
I never used CarX until today! They saved me $800 and from getting ripped off! Thanks to Scott! He is a great guy and know his stuff! Couldnât have asked for better service!
not many car places that would be this honest and great on price. I trust them with everything they do
I have been coming to Newport CarX for years. The staff are very friendly and informative. They take time to explain in detail what they have to do, or what they have already done. Appointment times run as scheduled. Great experience!
Scott is the best, always friendly and super efficient.
I needed new brakes and tires badly and chose this CarX location simply because it was close to my house. Rob did an excellent job! He explained everything very well and gave great customer service.Great service, fair pricing, and they got everything done that same day. I HIGHLY recommend!
Friendly and knowledgeable staff. Fair prices, work was completed in a timely manner.
I really like these guys, very professional and do good quality work. They are very honest.Highly recommend
Theyre always quick, do excellent work and have fair pricing. Definitely recommend
I have been here on several occasions for tire repairs and purchase and most recently for brakes. I love these guys - they are friendly, up front, and reasonable. They fit me in every time when each time was an emergency. They seem like they want to help you, and I trust them.
This place was great! Welcoming people when you walk through the door and a quick oil change. I'll be back for sure!
Oil change was quick and easy. Scott was very helpful and friendly. Price was competitive.
I highly recommend this CarX location. They always fix my car fast and they don't try to oversell me on services. They really look out for you and your car, and that is much appreciated, I am a customer for life. Thanks to Kirk, Scott and the guys!
Best place ever!!! Scott the manager and his team make sure you are taken care of and are very honest and get the job done. I am new to the area and had several issues with a few other repair places until I came here. I will never go any other place. I give it 10 STARS.
