Store Info

227 West Rand Rd Arlington Heights, IL 60004

Store Hours

  • Monday:
    • 07:30 AM - 06:00 PM
  • Tuesday:
    • 07:30 AM - 06:00 PM
  • Wednesday:
    • 07:30 AM - 06:00 PM
  • Thursday:
    • 07:30 AM - 06:00 PM
  • Friday:
    • 07:30 AM - 06:00 PM
  • Saturday:
    • 07:30 AM - 05:00 PM
  • Sunday:
    • Closed

Amenities

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Store Info

227 West Rand Rd Arlington Heights, IL 60004

Store Info

227 West Rand Rd Arlington Heights, IL 60004

Store Hours

  • Monday:
    • 07:30 AM - 06:00 PM
  • Tuesday:
    • 07:30 AM - 06:00 PM
  • Wednesday:
    • 07:30 AM - 06:00 PM
  • Thursday:
    • 07:30 AM - 06:00 PM
  • Friday:
    • 07:30 AM - 06:00 PM
  • Saturday:
    • 07:30 AM - 05:00 PM
  • Sunday:
    • Closed

Amenities

  • Free Wifi
    Free Wifi
  • Digital Scanning
    Digital Scanning
  • Towing Services
    Towing Services
  • Financing Options
    Financing Options
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Great service!
Like most people I've been burned heavily before doing service work on a car that ended up being unnecessary or extravagant. Unfortunately my original feelings with this shop were born of misgiving and frustration.That being said I've been fortunate to have met Kevin at this shop. Dealing with having my tires replaced multiple times, having a trustworthy guy that tries to right wrongs makes a world of a difference.It sucks that our original interactions started with an expensive tire needing to be replaced twice due to sidewall issues, but the handling of difficult situations Kevin provides is everything that is lacking in the mechanic industry.10/10 stars if you can have Kevin to interact with through the natural displeasure of needing to take your car in, he'll accomplish the unthinkable if he can train a team that can emulate his managing and leadership when he isn't available.
Car-X always does an amazing job on my car regardless of what type of service they do. They are professional, knowledgeable, and honest. I have trusted them to service my car over the last couple of years and I've never had issues with the car after they service it. I highly recommend them.
Nail in the front tire so needed to replace. The exact model of tire I had was no longer available but they did the research to find another brand with the same specs and keep cost reasonable. Very friendly service too.
I came in last minute on a Saturday night and they stayed late to help me get new brakes on my car because I was leaving out of town the next day. They were very friendly and their services are fairly priced. Would recommend coming here, especially if you’re in a last minute pinch.
Kevin was amazing. Super helpful, polite and made me laugh. Oh and helped fix my car at the last minute right before the holiday! Thanks so much!
Kevin was very professional taking care of my Honda Odyssey. He checked my tires and did an oil change. He also found my windshield washer cap laying in my engine from a previous visit from my local Honda dealer from some warranty work. Thank you for taking such good care. I highly recommend you use this Car-X.
At the emissions testing I was told to have the DLC Connector tightened. Kevin the manager let me come right over and did it in 2 min free of charge. He was professional and friendly as well. Also gave me help / advise with another issue the car is having. Great place to go for car work!
When you are in a rush day and you get fast and quality service? YES , thats the place.Very nice people, quality work, good prices. Recommend a hundred times.
Kevin is a pleasure to deal with and attentive to details and Mike the mechanic is one of the best around- I don't trust many people to work on my vehicles as the end result is less than acceptable from other shops. Mike does it right and makes sure you are completely satisfied with the repair being performed from oil changes to timing belt/chains to alignments- Mike is the man!Post visit on 7/13/21: Again Kevin and Mike were awesome! Always a pleasure to deal with and very thorough!Thanks again guys!I highly rate this Car-X location!
When in to get a tire patch and was extremely happy with the service! Also shout out to Kevin for his knowledge and the gentleman that patched my tire. I will definitely be coming back to this Carx location!
I came here after buying a car to have the mechanic do an inspection. Inspection was the rear brakes were very bad, metal on metal. They were very professional, caring, and knowledgeable. They showed me exactly what was wrong. They were quick to get the parts and brakes replaced. Very friendly, and made me feel welcome. Would recommend to allow friends.
Honest,caring and super easy to work with. Best experience I had over the past years. Car-X crew is just fantastic.
Called late Friday afternoon to see if I could bring my car in for brake work. Staff fit me in and spent the time to be thorough. Warm, knowledgeable staff. I definitely recommend this shop.
I always take my BMW here. Very quick as well as quality work. Reasonable prices and the services is outstanding. Kevin is a great guy,he always looks out for his customers and makes sure the work is done the right way. Recommended.
I’m writing this review for my mother who had her car serviced here today. The people at this CarX were extremely welcoming and the services were done extremely well. She felt that she was treated very kindly by everyone and she will definitely be returning here in the future. To the man who helped change the sticker on my mother’s license, a genuine thank you for your kindness and professionalism! The customer service here is the best my mom has ever experienced.
Updating my review, once again I went to my dealer and had a heart attack as they provided me a laundry list of scheduled maintenance while I went in for an oil change. I declined it all as the total would've equaled a mortgage payment. So I headed back to Car-X. New manager Jason pointed out that a lot of the items the dealer recommended to do had already been done at my last visit at Car-X! Then he told me details about the new brake/rotor warranty -- which I took -- and then gave me a discount on other service, that was already cheaper than what my dealer wanted to charge. Car-X is my place for car repairs.OLD REVIEWThis is my go-to garage for repairs. Nicole, the manager, and the mechanics, provide wonderful customer service. They always provide me with their honest assessment of the issue and take care of it. They've even told me, no, you don't need to replace that at this time when they could've padded the bill. They always do a great job and I feel my car is running the way it should and is safe.
Nicole is Great. The ace mechanic checked my breaks FREE. Better yet they found I had a leak in my PCV Valve.. above the engine under a plastic cover that had blown off!. To fix it you replace the engine top... expensive ALWAYS CHECK DEALER. Gave my VIN number...67,000 was under 100,000 and 2015 was just under 5 years. FREE. They lost the job but gained me as a customer. Thanks.
Nicole and Mike are awesome. The show and tell she did with my Cars is always great. They deserve alot of credit for their hard work and long hours. I am so grateful that they are there.
Very honest no B.S. mechanics. Nicole is great! I'm sick of dishonest game playing shops. These folks are legit the best shop around.
Outstanding service! Not a long wait, in and out quick. Finally someone who cares about customer service. Will be getting all of our cars serviced from here.
Great experience here. Have old Mercedes which needed new pumps for coolant system. Was quoted high prices at other mechanics, but prices was awesome at Car X. I worked with Nicole W., and the team did a quick troubleshoot and found out what was needed for my old car. People were beyond kind and helpful, also provided snacks and coffee while I waited. Now I have a trusted place for my cars. Thank you!!
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