Ricardo was very pleasant to talk to and he was very helpful with the services that I needed. The mechanics are very knowledgeable. Customer service is always100 %. Thank you to Ricardo and the whole team. I highly recommend this car x in Niles.Gail Friedman
Ricardo did my front end alignment after I rebuilt my front suspension. He made an effort to help me better understand my vehicle toe adjustment and I really appreciated it. They also very respectfully noted I had installed my winter tires with the tread facing the wrong way and offered to switch them around for me. Great experience with this location.
I had originally gotten my car fixed at another place and a day later, my car was making an awful squeaky noise. I then called Car-X which is where I usually go, and I was in and out within 30 minutes. Not only did they fix the issue, but they fixed the noise for free as well as being super sweet about it. If you ever question whether you should take your car here, DO IT. Ricardo got me in immediately and the workers there were all incredible.
Service is always 10/10! Very helpful and reliable as I have been coming here since 2020. This is the only place I trust to service my vehicle. Manager Ricardo is the best! Super nice and helpful.
Definitely a good place to get your car serviced. They are fair in price and are always willing to explain the details before working on your car. Ricardo specifically at the front desk was an all around guy and personable, over all a happy job. Well done CarX!
Itâs always a great experience! Professional, clean and honest. Ask for Ricaurdo, heâll definitely provide you with the service you need.
I went in yesterday 03/07/2022 to get new tires for my Toyota sequoia and had a great experience. My salesman R.Alvearavila was great and did everything in a timely matter. Great customer service I highly recommend this location.
Very honest mechanics. They clearly explain everything they find and will physically show you on the car what they are talking about. Then they will lay out what ever course or courses of action can be taken. Upfront diagnostics and pricing. Highly recommend.
Have had the best service here. Seem to be the most honest car repair I have found. Very accommodating.
Great costumer service and the staff, definitely will come back again.
I was far from home and had a flat tire. Stopped at this location hoping to get a quick tire change. They didn't have the tire but Mirsad went and picked one up for me so I wasn't stranded. Exceptional service and professionalism. So happy with my experience and everyone at this location!!!
Ricardo and the guys here made the oil change experience so fast and easy. My check engine light had been on and Ricardo explained the problem and possible causes so clearly and helped me feel less anxious about it. . Thank you again!
Excellent service and wonderful staff at this location. Ricardo in management is very personable and does a great job! 👍
Ricardo and staff were amazing. Great guy, great service and so helpful. Ricardo replaced my tail light brake light and refused any money for the installation. Very kind of him. Highly recommend!
Great service, qualified technicians that know what they are doing. Their time estimates are correct and their work estimates are correct as well. Will be definitely taking my car there again. Great job you guys! Keep it up!
I am giving my review primarily to the manager Ricardo but the rest of the staff are he is very accommodating too and always wear a smile even if itâs almost end of the day. I am coming in this place for years now and I always have satisfying experience.
I brought my truck in to get the brakes done and an oil change. I was very pleased with the service and the time it took to complete. The staff was very friendly and helpful in answering all my questions and the manager Ricardo also followed up when I picked up my car to make sure everything was satisfactory. I was so pleased with the service I came back the following weekend with my other car and I will definitely recommend this location to others.
I highly recommend this location! The people are great, professional, and truly honest. I have taken my car here several times and have always received excellent quality service at a good price. They wonât try to tell your everything is broken and charge you up the wazoo like a lot of places. This past time I started hearing a rattling noise when I went to work and called to ask about dropping off my car to be seen after work. I wouldnât be able to drop it off during business hours and they were really nice on the phone and explained I could drop it off and put my key in the after hours box and would take a look first thing in the morning. By 9am the next morning it was already seen and fixed! My family has taken their cars several times for different services and definitely recommend.
Make sure you provide your tire lock key for rotations. Was not asked for it when I went in for an oil change. Other than that great and quick service.
Great service and awesome workers. Ricardo is a great manager.Five stars awesome customer service and labor. Recommend 100%. 5 stars.
I love this place! The manager Ricardo is honest and professional. The mechanic Oshana Nano has worked on my 2005 Lexus many times and always did a great job. I would recommend this place to everyone. Excellent customer service and great work.
What can I say, first time here, not even from the area . Checking reviews and everyone was raving about Ricardo and have to agree with all of then. Ricardo could not be any more nicer, professional, polite and knowledgeable about his work. It seams like the rest of the staff seams nice as well. Great job and keep it up!
