Mike was very nice, informative and helpful. His concern was for my car and safety, not trying to make a sale. I was extremely pleased with the service, attention to detail, expertise and efficiency. Definitely the best place I could have chosen for brake work on my vehicle.
I have a Ford Fusion that I have been bringing here for nearly 2 years. The service I have received has always been professional and prompt. It is great to know that I have a car repair center that I can count on to fix any quickly needed repairs. I recommend them to everyone!
I am from Michigan and was on my way to my cabin up north when I got a flat tire on I-94. It was 4pm on a Saturday and CarX in Skokie was able to squeeze me in even though busy and close at 5pm. The service was great and I really appreciated it. We need more businesses like this. I wish I could give 10 stars!!!
I had the pleasure of visiting car X Auto Care recently, and I must admit that my experience surpassed all expectations. Right from the moment I stepped in, I was welcomed by Mike. Very professional staff members who attentively listened to my concerns. The caliber of their work was truly exceptional, resulting in my vehicle running smoother than ever before. What's more impressive is their incredible pricing for services. In contrast, another mechanic in the area quoted me three times the price and attempted to sell unnecessary services. Without a doubt, I highly recommend car X Auto Care for their remarkable attention to detail, knowledgeable staff, and outstanding service.
I had the pleasure of working with Javier, Mike, and Matt today. Javier displayed his amazing commitment to customer care from first point of contact up to the moment I left the shop. I really appreciate him squeezing me into his schedule and accommodating me to get my flat fixed as I was in a time crunch. Mike also promptly updated me where my car is currently in the repair process. Matt the mechanic repaired the wheel in no time. These guys are proâs and definitely know what they are doing. 100% recommend giving these guys a visit.
All Car X Locations I've ever been to have ALWAYS treated me well. But, the Skokie Location is the one I frequent the most. The 4 Employees (Including the Manager) have NEVER changed along with their expertise and knowledge they've have provided me when repairing my vehicle's. Car X also happens to offer the BEST WARRANTY IN THE INDUSTRY ON PARTS & LABOR....PERIOD!!! For an Extra Charge, Car X will Warranty Parts for the LIFE OF THE VEHICLE (At 100%). And, they will Also Warranty their Labor (For those Parts at 100%) for a Period of 4 YEARS!!! They also Warranty the Tires they sell for up to 2 Years (At an Additional Charge) for a FULL Replacement (But, you better ask them how this Warranty actually works). So for example, if you Replace ALL 4 Brake Rotors and Purchase their Extended Warranty, you will NEVER have to pay for the Parts Again! However, you WILL have to pay for the Labor again if it's been Longer than 4 years. Otherwise, the ENTIRE JOB IS FREE!!! Their WARRANTY COMBINED with their QUALITY OF WORKMANSHIP is EXACTLY WHY I keep coming back here Whenever I need to Service or, Repair any my vehicles! And this is my HONEST REVIEW!!!!
Whatever the current rating for this shop is it should definitely be changed to 5. I lost my regular mechanic because he retired and then I had to search for a new one. I got quotes from dealerships and other local mechanics for work and they where all charging an arm and a leg for what I needed done. Then I discovered Car-X. I spoke with Mike who was a pleasure doing business with. Not only did Mike save me money he was honest and told me that I was lied to about work that needed to be done by other places. This is a great place! I send my family and friends to these guys because they treat people like actual people. Now I have a new permanent shop. Thank you Car-X for being a great company and keep up the amazing work!
I had a tire shipped here for replacement on my BMW. They called me when it arrived and scheduled a same day appointment. The process was quick, efficient, and hassle free. Their Staff was friendly and welcoming, and the price for installation was much cheaper than shops closer to the city. Highly recommend coming here for your car needs.
Mike the Manager is a terrific and honest guy. We've been using them for tires, batteries, exhaust service, and especially brakes over the course of owning our older autos and light trucks since the 90s. Anytime safety issues arise (brakes, tires, etc.), we check with them first - over our dealerships - unless it is a clear warranty issue.Take my advice -- check prices anywhere and then give these guys a call. I can guarantee that they will work at a better price, and I can vouch for their quality of work and end product. HIGHLY RECOMMENDED
Went in and talked to Mike ( the manager) for tires and got great tires and service. Went back a couple of weeks later for an oil change and a battery, got the oil changed and they tested the battery and said it was fine, and did not need to be replaced. They also saw a potential problem with my transmission which turned out to be nothing. All for the price of an oil change! I won"t go anywhere else!!
I have been a customer here for a long time now. Mike is the best! I will not take my car anywhere else because of him. He is honest and prices are very reasonable. I saw a few reviews regarding Jiffy Lube, etc.. No way! They are horrible!! If you want a trustworthy shop go see Mike! You will not be disappointed!
I am very glad to have stopped by here for the investigation for my tires.Firestone tells me my tires need to be changed, and nothing can be done to fix the issue we r experiencing. They were quoting me tires already.My dealer has no clue of what is going on. They took the whole situation in the wrong direction.Mike and team took the car in.. I have two cars before me and they were able to take the car in after 30 mins and I was able to understand the issue after another 15.Mike's team is honest on the issue and the recommended next step. He also explained the price for the fix is well understood.Also the report from Mike's team is sent also via text so I was able to see it in case I lose my receipt.
Absolutely outstanding service. Mike is top notch, knows how to care for cars and customers. Genuine people, hard working group. I would go here for my tire needs anytime.
Brought my Range Rover in for service. Mike and his team were able to diagnose an issue within 48 hours of having my vehicle. An issue that other mechanics had been misdiagnosing for quite some time now. I will most definitely be bringing my car to this location for service going forward. I highly recommend Mike and his team to anyone having car issues.
Mike is friendly and resourceful guy at getting the tire I needed at a very competitive price. He is prompt with his work. Good place to get tires.
My brakes literally failed which was super scary. Fortunately, I was not going very fast and was able to stop my car in a safe place. I got lucky.I was also lucky that I broke down literally a block away an auto repair shop. It turned out to be the best auto repair shop Iâve ever been to in the City.It was 3pm on a Saturday and they closed at 5pm. Mike was able to squeeze me in which was awesome. They were transparent about the issue and fixed it at a fair price. Not only that - they were having some issues getting the brakes fully road-ready, so Mike and another tech stayed over an hour behind closing time to get it fixed.I live in the city, and am willing to make the drive back up to this location for the quality of work and service. Thanks guys!
I have been going to the Car-x in Skokie, IL for the past few years. Have had all the above checked repairs and maintenance done there. I 100% trust Mike and all mechanics at this location, and credit them for my car running well at 121,000 miles. They are honest and have always been fair with me. These are the only people I trust with my car. I have, and will continue to recommend them to friends and family.
I seriously owe these guys. Super cool dudes very professional and super nice! They were so busy and Mike still took me in. I had one flat but I really wanted to get two tires changed at the same time and they took the time to do so despite all the odds being against them. And on top of that they had a garage door that was not working so two of the lifts were out. I see that thereâs a lot of reviews stating that they canât take people in because of how busy they are, but they seriously have so much going on and only 3 workers. Amazing shop and will totally be back if needed. and knowing me⦠itâll probably be needed soon!! THANKS AGAIN GUYS!!
Iâve taken my car to this CarX a few times and I am never disappointed. They always get me in right away and they are so kind. They explain things in a way I understand and the price is always reasonable. I recommend this shop to anyone wanting good service and nice mechanics!
Superb customer service! The manager, Mike, is super thorough and explains everything to you in great detail. On top of all that, they get you in and out quickly and you can be confident that you are rolling safely.
I changed my battery here and I am 1000000000000000000% satisfied! I think I can't use any other repair shop from now on, HUGE THANKS TO MICHAEL!! XOXO
I just had a nail removed from a tire. As I was sitting waiting for my car many people came in and all were treated in a very friendly way. It seemed all the employees knew the customers and the owner was informative that all my tire will need to replaced as they are all with little thread I used to go to a Fire place down the road but now this where I plan to go.
Since Skokie has been doing construction on my street for the last 2 months I have no other way to get home besides taking that street in some form. I had 2 nails in my rear tire in June which they patched very quickly and I was out of there in no time. I had to come back this past weekend because as they are wrapping up the construction I got a nail in the other rear tire! It just never fails... Each time they have been very friendly and quick to service my vehicle. Honestly I probably could have patched the tire myself but it's been 100 degress and yeah no thanks. For $25 I got a professional to patch my tire properly in a very reasonable amount of time without them forcing sales on me... I know how it goes in the car industry and I was very pleased with them not being pushy to sell me new tires.Will highly recommend.
Flunked my emissions test and they were able to take my car in that day. Found a bad wire on one of the emission sensors and had me back on the road in under 2hrs and charged me a more than reasonable price. Thanks MikeBack again to replace the exhaust system on my wifeâs car. Once again had the car in and out in a few hours. Mike and the crew go out of their way to keep the customers satisfied.Thanks again
Will be my new go-to for anything car related!I haven't bought anything here... yet. And that's a testament to their honesty. My tires were peeling/cracking and they could've easily told me I need new tires on the spot. Instead I walked away with some great/valuable information and buys me some time before I make a big purchase.Mike & staff were very informative in a manner to what's best for you as a customer. Will be buying my tires here for sure for my 2 cars in the next few months. If every auto place operated like this location, there would be world peace =)
I had a problem with my car and called mike who asked me to bring the car over, mike was there to greet me and assisted me right away, as he did with all customers...there were 5 or 6 guys ahead of me but I didn't mind the wait.... mike showed me the problem and told me it's an easy fix.... very professional, knowledgeable group of guys. I now know where to go for regular car maintenance .... you guys deserve a raiseThanks alot
If you want to deal with honest people and receive great service then look no further than car-x in Skokie on dempster. Mike and John are the best in the business!!
Great Service, Mike showed my husband (under the car) and explained in details of what needed repairs were require. What put the icing on the cake was the price. Mike is a real nice guy, very engaging! Thanks Mike
Great and quick service. Mike is great, honest and helped me through my tire. Thanks again Mike ! Highly recommend.
Great place. I needed my brand light fixed ASAP and after being turned back by a couple other places, they squeezed me in when they were already busy. Clean place and very nice and professional staff. If I lived closer, this would be my new go-to spot for car repairs.
Weâre so glad we found this place! Every encounter with this Car-X has been excellent from start to finish. They provide that first-name basis type of service when you come in, appointment or not, and the waiting area is always clean. Thereâs never that feeling that theyâre inventing an issue where there isnât one. If they do notice something that needs attention they are happy to take you into the bay and physically show you the problem, then go the extra mile with advice about how serious the situation is and what you can do. The prices are fair and they stand behind their work, but theyâre friendly and honest and thatâs why we will keep coming back. A massive thank you to Mike and the team.
Man, what can I say, these guys are just great! Timely and professional. Maintaining a car is basically a pain in the rear but these guys make it bearable. In all the years we have come here, we have never had a bad experience! One of the best, if not the best shop we have ever been to! Keep up the great work!
