I brought my car to CarX yesterday for the first time. I think Mike was working the front desk. Brad worked on my car. They were very honest about what they could and couldn't do regarding a computer issue on my BMW. I'll be back for sure.
These guys do an excellent job. A little more expensive than some other shops in the area, but these guys don't smear oil all over my seats like some more affordable shops have! Kidding, of course... Mike and his crew at this Car-X are knowledgeable, patient, helpful, and friendly. I've gone here for all-wheel replacements as well as having all of my brakes and rotors swapped out. Neither procedures were cheap by any means, but they got the work done within the day and definitely made an effort to save me money by bundling family-pack oil change coupons, lifetime service offers, and they have a financing option through Synchrony that gives me no-interest 6-month payments, making the bill more digestible. They attach a ton of photos, have a great online portal where they present information about what is good, what needs attention soon, and what is urgent. I never got the impression these guys try to upsell me on things I don't need, and I can tell the difference in my car after every visit I have here. I'm a tech guy, and auto is not my forte at all; I rely on a mechanic to be forthcoming and honest about what work needs to be done the most and what I can skip on until next time, and I feel as though I can trust these guys much more than other shops I've gone to. Will be coming back here for all my repair needs as long as I'm local.
I had a great experience today. Mike the manager was very helpful. I had my engine light come on and he checked it. He also changed my gas cap. Nissan wanted to charged to put it on where Mike put it on for free. They gave me honest advice about my car and I did not feel ripped off. Where other places I get that creepy vibe. I will be coming back for my car needs. Thanks again Car-X
They are very professional, give you detailed report of your car condition and provide options best suited for your budget. Mike is a very nice person and always ready to listen to customers and provide most efficient solution to issues. Also, very honest-worthy person. I do both the repairs of my car and that of my wifeâs there ; routine maintenance (monthly).
These guys are awesome. They helped us out with a diagnostic test and told us we needed to take our car to a dealership due to internal engine issues and the dealership said otherwise and just replaced our spark plugs. Needless to say spark plugs went bad again and the dealership now agrees something deeper in the engine is wrong. So donât let the dealerships tell you whatâs wrong with your car, let Mike and his team at car-x take care of you! They know exactly what they are talking about!
I had my oil changed at Car X tire and auto last week. It was my second time there. Mike who is the general manager is the best. So nice and friendly. After my SUV was done he said all looks good. I received a complete assessment in writing from them including pictures of tires with the depth of tread on each tire. Plus a checklist of everything else they had looked at. All done in a timely matter. 5*****+.
The store manager Mike was very friendly, knowledgeable, and professional. It was easy to schedule an appointment and they were able to get me in quickly. Very thorough with looking over my car and gave affordable pricing for my oil change and getting my battery replaced. I will definitely be a returning customer!
Mike and the team at Car-X are amazing. I am a single mom and really rely on my car. Mike often did same-day services while I was at work, and I was able to get my car when I needed it most. I've had my '08 Camry for 11 years and the team helped me maintain it during the past few years. Mike and his team even caught a transmission issue that another mechanic overlooked. He was always personable and would always remember me because I wore scrubs into the shop. They are dependable when other shops are not, I plan to continue getting service here! ð
Just want to say that I have experienced great customer service from Mike over at Car X. I have taken my older car there for the past few years. They have always been reasonable and honest with their pricing for vehicle repairs. It's also nice they don't try or push extra repairs/maintenance that really isn't needed for your vehicle to keep it running.
This Car-X was recommended to me by my parents who have used them for years. They did a great job on my car. I appreciated the evaluation report they provided that had pictures of the damage that needed repair. I had very good interactions with everyone, and I was happy with the price.
Mike and Brad are amazing! I always take my car there and completely trust them. I never worry about their advice.
Excellent service.... true professionals, knowledgeable. They don't try to charge you for a service you do not need.
Quick and fast service, I didn't catch his name but the man at the front was very helpful and transparent with me. Definitely felt like he valued my time and wanted the best for me and my car . Thank you for the service!
Doesn't feel like I'm getting riped off.Mike is great, service excellent.Mechanics are great very knowledgeable.Recommend this place to everyone with a car issue.
Great service. Great priced. Great mechanics - Brad and Mike. Just started going there several months ago....and will continue to go there.
Just had my back brakes done and couldn't be happier! Quick & friendly service at a great price. Will definitely be returning for my regular maintenance or any other types of repairs I need on my vehicle.
Loved my experience here with my Nissan Juke. My check engine light came on and I had to get my O2 sensor replaced. The guys were so nice and efficient! They even negotiated the price for me. Will definitely return!!
I brought my vehicle in for brake repairs without an appointment. The staff were friendly, professional and provided timely updates about the work needed. The technicians were knowledgeable and provided great customer service. I would highly recommend this shop.
Speedy and very knowledgeable, professional staff. Will go again!
Got me in right away for an oil change on a busy Saturday afternoon. They were thorough, showed me the dirty cabin filter, and even repaired a plastic shield that had come loose under my car. Smooth service all around.
I have had many repairs and maintenance work done to my two vehicles. Mike is my go to for all of my car needs. It nice to be able to walk in and know you will be told the truth about things and given options for repairs. I absolutely recommend this place to everyone who is tired of getting ripped off. Itâs nice to not have to worry and know they will take care of things.Their usual mechanic is awesome. (I call him the car doctor)Thank you for being a great and honest business.
Great place of business. A special thank you to Mike for taking care of my problem quickly. We were leaving the next day for a long road trip and he got our problem taken care of immediately.
Have been going here for almost 2 years and with every vehicle I bring in, there is very top notch mechanics to help you find what you need. Mike knows what heâs talking about. Best service in the area by far and for the best price!
Always very friendly, high integrity, and expedient service. Iâve been coming here since 2019, and have always been given an honest run down on whatâs up, and am never over charged. Their work is good and done to last, I never have the same issue twice after seeing them.
I've been coming to this place for over a decade and have always had great service. I really like how they have no problem bringing a customer into the garage to show exactly what they see and to explain problems in layman's terms. Recently Bill has been helping me out with inspection of some issues I am having with a new used car I purchased. I truly appreciate the professionalism of Bill and his crew, and they will definitely continue to get my business.
I've been taking my 2011 Nissan Versa to the Glen Ellyn Car-X for the majority of it's life. I've felt that Mike and his crew have always done right by me. I am an in-home Personal Trainer and do a LOT of driving between clients, and also drive for Uber on top of it, so my car goes through more than your average wear and tear. Whenever I bring my car in for maintenance they always explain to me what needs to be fixed and why. Taking me into the bay and showing me 1st hand. They also do what they can to limit the cost to me. I bring my car to them religiously as I trust them implicitly. Mike and the rest of the crew have always been friendly, courteous, and in my estimation honest with me about what DOES and what DOES NOT have to get taken care of. I am very grateful to them and all they've done for my car, as it is a MAJOR resource in multiple aspects of my income. I HIGHLY recommend this location to anyone looking to get some quality work done on their car and a reasonable and competitive price with the utmost of friendliness and customer service. 5 Stars all the way!!!
I am a first time customer. I brought my vehicle into Mike's shop after being told on the phone that they would be happy to take a quick look at my car's issue. Not only did they make room on their schedule to take a peek but they also fixed it on the spot! I was in and out within a half an hour. They were kind, quick, and clean. I heartily recommend this shop and will return.
First time visit today - I called around looking for someone reliable to take a look at my wife's car which had been recently making some bad noises while accelerating and so I ended up calling the GE Car-X and spoke to Mike, who was very courteous and accommodated us the same day. My wife arrived at the store on time and they took good care and immediately replaced a rusted heat shield that apparently was typical of Subaru! It was painless thanks to Mike and his staff, we will return with more of our maintenance business.
I received amazingly great customer service from the time I entered the shop until I left. The mechanics were friendly and patient about showing me what types of repairs my car needed. The best part was they helped me save as much money as possible on my bill and my Chevrolet Malibu 2000 drives much smoother than before. I am new loyal customer and highly recommend other people to have their vehicles serviced there!
