Got a rotation and oil change. Everyone was polite and efficient! I was in and out at a reasonable price. They even reset the trip miles at the end, which I appreciate!
They are under new management and l was having my 24 year old Lincoln Town Car serviced there for 13 years but stopped when these young guys were there before and couldn't fix my car. The guys working there now are wonderful at their job! I will once again be taking my business to only CarX as long as the same managers are there!!! Thank you men for your great servive!
Miguel and Jeremy did an amazing job. Miguel showed and explain to me all that was wrong with my vehicle and explained my options. Jeremy did an amazing job. He took his time making sure everything that my vehicle was up to par. Jeremy is very efficient with his job. Both Miguel and Jeremy should get kudos on their job well done. I will definitely recommend this amazing team. I am extremely happy with the outcome.
JR and Joe are amazing. They are honest, reliable, and transparent. They got me in first thing, explained the issue to me, told me my options, and steered me in the best route of repair. They did excellent work! JR and Joe had my best intentions in mind. I cannot thank them enough!
JR and Joe here are the best. I had to come in last minute unexpectedly with the holiday weekend and these guys were great. They were able to get me in and out same day despite a larger than expected repair. They explained everything and definitely went above and beyond in making the customer feel comfortable when they are not car people. I can't recommend these guys these gentlemen enough. We will be back for any other issues with our family vehicles.
I have been bringing my cars to Car X in Mchenry for over 10 years. Not only do they do great work but they always have amazing people working there. J.R in particular has helped me out a lot, whether it be discounts or just over the top customer service. He helped me out a great deal with an issue I was having from the dealership I bought my car from. If that doesnât scream outstanding, I really donât know what does. Itâs hard to find genuine people these days and J.R is definitely one of them! Keep up the amazing work! And thank you so much for all that youâve done for me!
Nick did a great job replacing my serpentine belt and tensioner. This was the first time I had been here and Im very impressed. Joe the manager is such a good person. Jack and everyone else they do a good job here. They took me right away the same day after my car was towed there, and finished later that day! I highly recommend this place.
I've been coming here for years and it was not always a very friendly location. Just came in today for a tire check and I noticed a major difference in the customer service. I spoke with Joe and he is legit. Best customer service that I have ever gotten at this location. Definitely noticeable difference in service, cleanliness and overall appearance of the service techs.I will definitely be coming back now that Joe is here. Kudos to him and his team.Thank you
I came into the shop in a panic last week. My check engine light had come on. I had to get my car fixed fast so I could get to my son( who I haven't seen in 2 years due to the Navy)!.Cody, the manager, got it done. I truly feel blessed to have found them that day. Customer for life.
The guys at this location are awesome. Cody working the service desk was extremely polite and informative. He took the time to explain exactly what was wrong with my van and what needed to be done to fix it. His guys in the shop took great care of my car while working on it. I was supposed to leave for vacation that night, they were able to squeeze us in and get everything fixed, so we could still go on our trip. I highly recommend these guys!!!!
Harley was amazing here and is truly missed. Current staff is nice too, please don't ever change! The only place I trust with mine and my families car
Cody is a great addition to the team he goes far and beyond to help out whenever he can. The whole team there is great. I never take my car to any other location. I tell people whenever I can to take there car to car x and they will get amazing service. Amazing guys thank you so much!Sam
I travel a lot and often pick up things in my tire. This morning I had a Flat and called, the staff was amazing took me right in and explained everything. I will return if needing services. Thanks for a beautiful morning
Came in to get get a quote on tires and Cody was able to get me a great deal with a fast turn around time. Car handles great and couldn't be happier will be back in the future for future maintenance on my other vehicles.
We took my daughters car to Carx in mchenry for get regular maintenance and new tires for the winter. Cody the manager at Carx was amazing. He helped us figure out what tires would be best for her car for the winter, and most cost effective without trying to sell us the most expensive tire they had. He also didnât try to over sell us on extra things like they do at jiffy lube and Midas. I would highly recommend talking to Cody and getting an honest estimate on your car and and honest price.
Cody was very helpful and knowledgeable. Overall a great experience I will be bringing all of my works vehicles here for all maintenance.
They were absolutely incredible. My car got a flat tire while driving through the area on our way up to Wisconsin. We were in the parking lot of a discount tire when we noticed it, and they had a 2 hour wait. We called multiple places trying to find someone to help us sooner, but every tire place in town was having a Labor Day sale and they were all busier than usual (many of them were unable to help until Tuesday). When we called Car-X, Cody couldnât have been more helpful. He said they were pretty booked up but he would take a look. We drove over there (slowly and nervously, on a very low tire) and he got my tire patched up and had us on our way in less than an hour. I am incredibly grateful.
HARLEY & J.T THANK YOU FOR YOUR SERVICE YOU GUYS AN AMAZING JOB
A very big thanks to harley for filling my tires up with air and went above and beyond to stay late and put air in my tires a very big thank you and very appreciated
JT got me in right away. Harley is always willing to get me in as well. Dan works on my truck and jeep he does amazing work.
Extremely polite & professional service. Weâve been coming here for years. They will take care of you like family.
OMG Harley and Herman at this location are the most incredible people... Very prompt efficient and in today's world the most honest people I have ever dealt with. I've had multiple repairs done here from major to minor and every time I haven't been given the "you're gonna die if you don't fix this " speech... They just fix what needs to be done. Customer for life!
My trucks steering column broke, pretty unusual fix. Harley and the boys only had my work truck for a few days and I was back on the road. I was pretty impressed to say the least. I want to thank Herman also for his dedication to fixing this unusual situation Thanks boys. I will bring the wife's vehicle there when necessary.
Harley is the BEST! Outgoing yet professional .Efficient and polite.Was patient and kind to this Senior Citizen! Give that young man a raise! Throw a raise to Kyle too!Luvd them both! My first time in my 45 yrs.of driving and maintaining my vehicle that I ever hugged 2 car technicians,that's how wonderful they both were!Will have all of my 2012 Jeep Liberty wk.done there from now on!Sincerely, Dawnita (Dee-Dee,)Danzie
I really appreciate what a nice job they do here. I have been coming here for a handful of years with multiple cars. No high pressure sales but they do a good job of communicating what they see. They are Fair, trustworthy and they do what they say they're going to do. I have personally seen them on multiple occasions go above and beyond for customers. They stand behind what they do and charge fair prices. I would definitely recommend them.
Manager Harley and staff are amazing and informative. Prices are much lower than the rest. I am extremely happy with the service provided everytime. Also, very honest and reliable.
