The shop itself did good work, but the call center doesnât coordinate well with the shop. When you call, just press 2 to speak directly with the shop.
they couldn't have been more nice then when I went in to have a tire fixed, front desk was very helpful and the tech that fixed my tire was very honest with me and told me tire was not repairable and they put a new one on. Excellent customer service
10/10 customer service. Lobby is cozy also. The mechanics and front desk are super friendly. I really appreciate the willingness to work with me. Iâm disabled and have hand controls in my car. They operated them with ease. Had 4 new tires installed and they feel phenomenal! My new go to shop for any work
Got a nail in one of my tires and needed it patched quickly. They got the job done and I was able to make my 600+ mile trip.
I came in to get a head light replaced and asked them to check my tire as I had been putting air in my tire frequently. There was a nail in a spot the would prevent them from plugging. I was told by the Manager (Vernell) that I had coverage on that tire and could get a new tire at a discounted rate. I had forgotten that I purchased the tire at this location. I purchased the tire back in November of 2022. I appreciate the wonderful customer service. When you purchase new tires, please get the tire insurance. You may not think itâs important, but it is and itâs worth it. Iâm thankful that I was reminded of this because I certainly didnât have new tire money in my budget.
Great service first time there was greet with smiles the mgr looks like that weatherman on tv they took my car and inspected went over with me I wlll me back
Had a great experience at the Homewood Car-X! They got me in quick for an oil change. Everyone was friendly and welcoming. I had a check engine light on and they looked into and got it to turn off. Highly recommend a company with employees that go above and beyond to give good service! I will certainly be back for any other car needs - 100% better at getting the job done than the dealership I bought my car from!
My experience here was exceptional. Greg and Noe was very professional and really looked out for me and my car. I definitely will be bringing my car back for future service. Thanks guys.
The guys here are very professional and the customer service are top of the line. The gentleman called Noe is a trusted Mechanic 🧰 he is super detailed, he awesome
Truly the best shop ever. Organized and clean with a nice waiting room. Bill and Greg are very friendly and make extra efforts to ensure customer satisfaction. They offer efficient, expert service with clear explanations of a car's problem and how to resolve it. Will never go to any other service center.A. DeLoach
They got me back on the road quickly and kindly. I will definitely be back & recommend them to others.
Manager Tim Foster was very friendly and accommodating in working with me on a price for the oil change. He also referred me to a place that could remove the rusting lock nuts on the tires that they couldn't remove. While my car was entitled to a free tire rotation because I bought all 4 tires there, he told me that anyone could get the free tire rotation with an oil change. That's a really nice savings from going to the dealer. Highly recommended. Will be back again!
The manager was very informative about an issue that he noticed that was going on with my vehicle & brought it to my attention quickly!
I will recommend this place to anyone in the south suburbs. No other place actually fixes the issues and is straight with you about whatâs wrong. Keep it up.
THE STAFF WAS REALLY NICE AND THEY FINISHED THE SERVICES IN A GREAT TIME FRAME. VERY SATISFIED WITH CAR-X.
The staff are friendly and professional and the facility is clean and neat. They were able to service my car within a few hours and had me on my way. I can definitely endorse Car-X as a great auto servicing and repair shop.
Broke down while traveling. Manager and employees were extremely helpful. Came in early to help get us back on the road. Great experience!
Iâm from out of town, came here because the wife and my mother both had flats. (Yeah messed up right) And they took care of me in less than 10 min. They are awesome
When I arrived I was assisted immediately. I was shown excellent customer service throughout my whole visit. I arrived at 8:15am and was out about 9:45am. Everyone was friendly. They didn't try to hassle me. As a woman I felt safe and comfortable here. I will definitely come back. No wonder their ratings are great! Thanks guys!
Really appreciate having my brakes checked for free. Also, walking away with just recommendations as opposed to paying for new brakes if they are not needed at this time. Very professional and courteous. Thank you. I made an appointment so it is definitely recommended to make an appointment at any vehicle shop if possible. Charles, I appreciate your efficiency.
As a female its usually pretty hard finding the right auto shop. This was the best experience Iâve ever had receiving Car treatment. Charles was extremely nice and Champ was an amazing help. The mechanic was very honest. This place will be my Cars new hospital 🤗
I took my car into this establishment, last week and the gentlemen there were very welcoming. Tim and Champ were very friendly, knowledgeable, and helpful. Even when the news I received about my vehicle wasnât so good, they delivered it in a way that was clear, concise, and direct. I would highly recommend this shop for all of your vehicle needs.
Not only were the prices matched, but it actually came out cheaper getting new tires and rear brakes done here, and the service was excellent and done in a timely manner. I would highly recommend this particular store.
First of all, let me say that this is a very clean establishment. I was extremely surprised to walk in and not have a long wait even though I was late. The service was spot on from the front desk all the way through to the workers. For the first time ever, I received an opportunity to do a ride along to actually hear what the mechanics hear. My brakes were fixed in less time given and I really appreciated all the assurances and attention to detail. Tim Foster was exceptional with his observation and was spot on with the problem. Charles the manager was very informative, very helpful and explained everything I need to have done. I highly recommend this place. Excellent job done!
