We had an unexpected car problem and gave them a call. Jesse and his team were so friendly over the phone and in person and helped us out right away. Definitely recommend!
Came in for an alignment without an alignment. Luis took car of the car in under 45 min. Great price, lower than other shops. The Benz runs smooth now. Highly recommend.
My dad has actually been coming here & thatâs how I found out about this location. Excellent customer service, especially by Luis. He went above and beyond to make sure we were taken care of right away & they treat all their customers with the same care and respect whether theyâre new customers or returning customers. They definitely provide great customer service & quality work!
Great service, they fit me in the same day for wheels alignment, when it turned out I need to change the tires as well, they waited for me until I brought my tires from my house and they stayed afterhours to do the job! Top notch service, Javier help me a lot, thank you !
Javier was great. Had a very high estimate from another company and he worked with me and my budget. Cant say enough good things about the service and repairs. Their hourly rate is one of the lowest around. You can be confident in using their services.
I arrived at the facility and was greeted. The place is nice and clean. I had a few questions about my car and both guys I spoke to were very knowledgeable. Javier Garcia was especially helpful. I like that they send you a report via text to let you know any issues going on with your car. I recommend this place for any of your car needs. I truly appreciate the help.
Iâve tried at least 8 different shops in the area that would take care of my car and for whatever weird reason they wouldnât do what I would ask. Javier and his team here do a great job on my cars with no hesitations, very personable, and always take care of my cars. Great place to be and I definitely plan on coming back here going forward as they always exceed expectations. Iâve been here around 5-6 times with both of my cars just in the past month and every time I have came, I left feeling better than how I felt pulling in. 6/5 stars. Great service.
We are very pleased using Car-X Tire & Auto located at 1655 IL-19, Hanover Park, IL 60133Very professional guys. Servicing 3 cars at this location and we are always happy with them.Fast service, professional labor, reasonable prices! 5 stars
Zeke, the new manager, was so helpful and welcoming. I had visited this car X location for the first time today, I have recently moved and was very nervous to go to a new auto repair shop for a variety of reasons! He proved his trustworthiness, dependability, and competence through our conversation and also the work that him and his team did on my car. I was very comfortable and confident here and this will be my new auto repair shop!!
Mike, Johnny and Jose did an excellent job with all my vehicle issues. Found an additional problem during a simple oil change and resolved it immediately, no questions asked. Great crew of highly driven mechanics and management. Customer service was impeccable
Called for an appointment the guy that answered was great and was able to answer my questions! brought my truck for oil change the guys did and amazing job! definitely my go to place from now on! prices are reasonable as well
The best customer service Iâve ever had at any shop. Didnât try to upswell anything unnecessary. The manager is a total bro!!
Fantastic customer service! The manager Jamal seems to genuinely care about the customers.
I went to the location with a flat tire issues. Jamal Washington who is the manager gave my car a very convenient estimate. The service is very good and the work fast. I highly recommend this location.
Great service , fast quality work. Very accommodating and friendly staff. Happy to have found this place and will be coming back in the future.
Oil change was very reasonable, the service was fast and the gentleman at the front desk (think he is the manager)was nice and friendly. I plan on becoming a regular customer for both my cars....thank you!
This was one of the best customer serviceThis was one of the best customer service experiencesI've ever had Roy was terrific
From day one they have gone out of their way to make sure I was a satisfied customer. They are kind, do good work, pricing is fair, waiting room is pleasant. I am so grateful to have a reliable mechanic in the neighborhood. Would recommend.
Very good service very professional and knowledgeable employees!!! Definitely highly recommendedâ¦
Great guys jason helped me quickly and vert proffesional
I hit a curb trying to avoid an animal, yea I know stupid. Went in randomly to the nearest shop and this guy name Jason took care of me even though it went into after hours. He was patient and very helpful.
This place is awesome! Definitely recommend for any car repair needs. Jason was able to fix my car very fast, and at a very reasonable price, while also informing me of all the problems every step of the way. Him and his crew do great work.
Came in for a battery starting problem, they installed new terminal, top notch service quick and friendly . Management and mechanics are great here!
Jason was fantastic!! Took my Mazda truck in and was concerned it was a major problem, he took a courtesy look at it found that a bolt was the problem quick simple fix and I was on my way!! Came here because of the reviews and best and trusted spot in Hanover Park !! The manager and techs here really do care! Thanks!
Took my car for an oil change, Jason went over some points that will need attention eventually so I could keep an eye on them. Straight up honest great place to bring your vehicle.
JASON is the best guy ever! I tried to service my vehicle myself, faced many challenges! I called brought my car in and he helped me a great deal! No worries, no sweat for me!! Quick service for me in and out! This is literally the only place Iâve brought my vehicle to!! Satisfied customer!!
Seriously recommend you to come here. Omar was awesome. Quick and efficient! These guys are straight forward, didn't feel like they were just trying to get more money out of me. Positive attitude! Great job!
