I really like how professional they are and the great job they did on my car. I usually feel like places rip women off, especially if they come there by themselves. But they were very upfront about what I needed in the near future and what can be prioritized for later. Highly recommend.
Had a bumpy start but they have always gave me a great customer service experience and always had my car running great and I can literally say I can just walk in with a problem and they will fix it as fast as they can 20/10 recommended thanks!!
Iâve been taking all of my cars here . Shaq is really the bomb very trusting I always know he is going to do a great job on my car , never no unhanding stuff , The price is always reasonable ! Car x hands down is the best hands down .
Honestly I've been living in Gurnee for the past 15 years and this is the only place I take my car to. Shaq is a great guy with tons of knowledge and tells you exactly what the issue is. From brakes to tune ups he is your guy!
Windshield wipers stopped working. They made me appointment that day and fixed them that day. Fast and easy service. Very grateful.
Shaq was very accommodating on scheduling a tire service that day when I called Car-X. Shaq also explained every detail why my tires needed to be changed. If you are looking to replace your tires I highly recommend Car-X! They truly care about their clients. They are honest with you and that for me alone comes along way. Thank you guys!
Shaq was very professional and outgoing. Good vibes and a welcoming place. Decent prices, definitely great service, definitely recommend!
Good customer service and affordable. You don't get robbed. Your car is inspected and analyzed before you pay.👍
Great service & very professional! They were flexible with appointment timing and very efficient. Way better experience than taking it to the dealership. Highly recommend!
Iâve done business with this company before on my vehicle and was extremely satisfied with there work and professionalism. My stepson had problems with his vehicle and wouldnât pass emissions, after there work was done, I passed with flying colors. This business tells you exactly whatâs wrong with your vehicle and thrives on getting you back on the road safely. I donât take it no weâre else. Check for your self and you and your wallet will thank you.
My clutch went out on my Nissan and I was stuck without a car. Called several shops in the area and they were the best in being able to get me back on the road in little time! Shaq was of GREAT service and even followed up with me making sure I was satisfied! Definitely will recommend to friends and family!
I took my car here desperate for any kind of answers because my car the last couple months has not been turning on and needed to be jumped every couple weeks.. which then turned to once a week. I figured something had to be wrong with the battery.Shaq was able to see me right away. Tested the battery and anything else he could, to give me an idea of what was wrong. He was honest and fair of the timeline on what needed to be done and ultimately recommended me seeing the dealer for my car because its a newer vehicle with an electrical issue (not a bad battery) and has an open recall. He printed out the open recall sheet ruled out what it couldnât be and had me more confident making an appointment with dealer. Shaq is honest and transparent and thatâs all I could ask for because my car has been giving me a headache!Will be back to service my car when itâs time for brakes soon!Thank you Shaq!
It's always a good experience they are very helpful. Thanks so much guys
I called Car X last minute on a Saturday, I needed some new tires. Shaq was great! Very professional, offered a couple of differently times, and they were able to get me in and out! Definitely going back for my oil change! Highly recommended!
They work on my BMW, very professional, friendly staff, specially Shaq is the best.
Amazing place, great service. Very transparent and honest with everything. Sent pictures of everything and talked to me about my best options. Very professional and would recommend to anyone
All I have to say is Shaq and the guys over at CarX got me back riding clean!!!!!!!!!Came in for tires and an alignment got the best price around with no hidden fees like Discount Tires or Firestone. Car rides as smooth and straight as it came off the factory floor. Because of how great the service was from Shaq, I will definitely be back here for all my automotive needs
They are awesome & very courteous! I went in for an oil change & been going there for almost a year & I haven't had an issue with them! They are quick & always do a great job!
I had the same mechanic for 25 years and I moved. If these guys keep it up they will.be my "forever" mechanics. Reliable fast and they do what you need exactly and advise of any other items needed with priority. Prices are a out par with other garages but the service and reliability is far superior.
Excellent service and best prices, Shaq was very courteous and explained the work need to be done in detail. Very transparent and honest, never do or charge for unwanted works. Highly recommend this place.
We've been taking our vehicles to this shop for many years. Their work is outstanding, the prices are always VERY reasonable and I've lost count of all the times they've gone WAY out of their way to be extra helpful to us, everything from giving us one of their own vehicles for a loaner to managing to work our vehicle into an already full schedule....and they've done that for us on more than one occasion. (Thank you, Saqib!!) They're fast, thorough and professional but no matter how crazy-busy the place is, they're always polite and friendly. We don't even bother calling around for quotes. Any time we need something, we call this Car-X right away. They're a really great bunch of guys who do excellent work.
The staff is always friendly. They are very helpful they'll let you know what you need to have done immediately and what you can wait for. This is great when your working with a budget. The major benefit is they always have coupons and they give military discounts. Take my advice come here first!
