There was a horrible rattle coming from under my car. I randomly drove to the CarX at 101st and Western on last Saturday, June 29th. Roger was the intake person who I described my problem to. He advised the time frame to diagnose the problem. Imagine my surprise when I approximately an hour later to find not only had the problem been diagnosed but repaired! My initial thoughts centered around the added expense of correcting my car's problem. Minimal cost to cure (repair)!!!!!!!!!!!!!!Roger and Dennis, the stores managers couldn't have been more helpful.
Excellent customer service! Whether it is a simple oil change or more complex work needed, Joe and his team make you feel important and I leave with a smile on my face everytime!
Very good visit. They were fast and efficient and polite. The garage was clean and well-lit. I plan to go back soon.
My check engine came on, so I took the car to Car-X for diagnostics. Because the light didn't stay on consistently, the technician was very thorough and ran several tests. However, the tests didn't identify any particular issue. I was advised it was useless to continue diagnostics if the tests weren't yielding any results. The technician suggested I use a gas treatment and use that tank before refilling. I followed their advice and have not experienced any other issues since that time. I am very pleased with the service I received. The employees were very professional, knowledgeable, gave me an honest assessment and made me feel at ease. I highly recommend their services for anyone who wants a quality job at a reasonable price.
The moment I had stepped in the door, I immediately received a sincere greeting that let me know I came to the right place and for me that was reassuring. I came in on a Tuesday morning around 9am and With in 10 minutes my car was in the garage; I was very pleased with that. They gave me a detailed estimate that was written down. I felt they tailored a solution for my 2005 Buick that has over 200,000 miles. Instead of spending $400+, I spent half that. And when I got back in my car, I felt like it was made new, seriously!!! It felt safe again. I am so happy and satisfied with my service. They were friendly and professional and the service was of good quality.
