The Kindness of Strangers

We are proud to share the following letter from customer, Atlas Laster, about an experience he had at the Kirkwood, Missouri Car-X location.

Kindness of Strangers

Find my Young Driver – New Tracking Technology and Possible Privacy Concerns

Have you ever wished you could control how fast your teen drives? Or could find out where they are REALLY going when they say they’re “going to a friend’s”? As automobile technology continues to advance, these types of features are appearing more and more in new vehicles. There are a few different systems, but they all allow some sort of added control and monitoring of the vehicle.

Ford Car Key, MyKey Ford MyKey – This is a vehicle security system that is contained in the key itself. As with most of these programs, it is targeted to parents looking to monitor their young driver(s). MyKey is now a standard feature in Ford models. It allows parents to control the speed of the vehicle and audio volume, mute audio when seatbelts are not buckled, and starting with the 2012 Ford Explorer, send all incoming calls and texts for later review.

Hyundai Blue LinkHyundai Blue Link – Hyundai’s Blue Link technology also offers parental control features. Geo-Fence allows parents to set geographic parameters for the vehicle that, if violated, will result in the parent being alerted. Curfew alerts and speed alerts are also offered, which warn parents when a set curfew or speed limit is surpassed. Blue Link is now available in all Hyundai vehicles.

OnStar Family LinkOnStar Family Link – Created for parents who want to know where their young drivers go, Family Link provides a Vehicle Locate feature that tracks the vehicle at all times. By logging into the OnStar Family Link website, parents can see the real-time location of all the connected vehicles. They can also receive Vehicle Location Alerts via email or text at intervals of their choice that provide the location of each vehicle. Features such as speed monitoring or geo-fencing are not currently offered.

The response to these types of programs has been mixed. Ford has said its market research shows 75 percent of parents like speed and audio limits, but, as can be expected, 67 percent of teens find them intrusive. The technology has also been seen as a way to increase freedom for young drivers, since parents have more control over their safety than before. According to a survey by Harris Interactive, if using such technology would lead to greater driving privileges, only 36 percent of teens are against it. As with any privacy-related innovation, the tools have been cause for some backlash from young drivers and organizations interested in individual civil liberties. But for the most part people are finding the technology helpful and a way to keep their children safe…and who can argue with that?

Car Seat Safety

Our children are our most valuable passengers, and require more care and precaution to ensure their safety. Unfortunately, 84% of child restraint systems are misused or installed incorrectly.

Suggestions for:

Children of all ages
•Children under the age of 13 should ride in the backseat.
•Your child’s weight, height, and age should be used to select your car seat.
•Refer to both your vehicle owner’s manual and the car seat manufacturer’s instructions when installing.
Register your child’s car seat with the manufacturer, and receive notification of defects and recalls.

Car Seat, child safety Children age 1 and under
•Children under 12 months should ride in a car seat that is rear-facing.
-Infant-only: these car seats can only be installed as rear-facing.
-3-in-1: these car seats are convertible, and also tend to have higher weight and height requirements, allowing your child to be rear-facing for longer.

Children ages 1-3
•Children in this age range should stay in rear-facing car seats as long as they can. The American Academy of Pediatrics now suggests keeping toddlers in rear-facing seats until age 2.
•Once they outgrow the allowable limit, they are then ready for a forward-facing seat with a harness.

booster seat, child safetyChildren ages 4-7
•Children in this age range should stay in a forward-facing car seat with a harness for as long as they can.
•Once they outgrow the allowable limit, they are then ready for a booster seat.

Children ages 8-12
•Children in this age range should stay in a booster seat until they have grown enough to fit in a regular seat and seat belt properly.
•A properly fitted seat belt must fit closely across the upper thighs, and the shoulder belt should fit closely across the shoulder and chest.

For further information, see this Safe Kids USA checklist that covers each age range.

The National Highway Traffic Safety Administration (NHTSA) reports 3 out of 4 children are not as secure as they should be in their vehicles due to incorrectly installed car seats. Have a professional check yours to make sure you child is as safe as possible. There thousands of child car seat inspection stations across the country. To find one in your community, visit the NHTSA website. To view child restraint requirements by state, visit to the Governors Highway Safety Association (GHSA) website.

Car-X is Pleased to Announce the Opening of a New Car-X Store in Ankeny, Iowa

CAR-X ANKENY, IOWA – NEW STORE OPENING

SCHAUMBURG, IL – Roger W. Hill, President and CEO of Car-X, announced the opening of a new store in Ankeny, Iowa. Mark Goldner, the Des Moines franchisee opened his seventh Car-X Tire and Auto location in Ankeny on September 22, 2014.

The new Ankeny store located at 2105 South Ankeny Boulevard and has 10 bays. The service center will be open Monday thru Friday 7 a.m. to 7 p.m., Saturday 8 a.m. to 5 p.m., and Sunday 10 a.m. to 4 p.m. and accepts appointments. The phone number is 515-964-1155. Car-X Tire and Auto repairs all makes and models, including diesel and hybrid vehicles.

“Mark is one of our visionary franchisees providing outstanding customer service,” said Rich Brayer, VP Marketing – “he has a 26 year history of great performance at Car-X.”

In 1988, Mr. Goldner partnered with Car-X Tire and Auto in Des Moines as Store Manager and Inventory Manager. As the business grew, he moved into a Supervisor role where he helped to grow the business. Mr. Goldner and his wife purchased the business in 2008 and have been operating and building the Car-X Tire and Auto brand to the seven locations in Des Moines, Ames, and now in Ankeny, Iowa ever since.

Car-X has over 40 years of experience and is known for its great customer service by providing products and services that help your car or truck perform at its best. Car-X offers complete auto maintenance services, from regular tune-ups to emergency repairs, timing belts to hoses to brakes – Car-X does everything in, on and under your car.

So “Don’t Worry Call the Car-X Man.”

Car-X Tire and Auto was founded in 1971 by a group of enterprising and experienced muffler shop owners. During the early years, Car-X was primarily an exhaust specialist. But today, in our 24/7 non-stop, fast paced world, we’ve adapted to providing just about any automotive repair you can imagine. We continue to evaluate our position and business and add products and services that are comparable to today’s auto repair climate.

Car-X Tire and Auto has 149 locations and has built a reputation on exceptional customer satisfaction

For additional information, contact Rich Brayer, at Direct Line: 847-273-8934 or rbrayer@carx.com

Des Moines Car-X Tire & Auto Dealer wins Dealer of the Year

Des Moines, IA May 02, 2011 – Car-X Service Systems of Chicago recently announced that Mark and Julie Goldner have been named 2010 Regional Dealers of the Year. The Goldner’s own and operate the five Car-X Auto Service Centers in Des Moines and Ames. This is the 3nd year in a row that they have won this award. The prestigious award takes into consideration all aspects of owning and operating an auto service franchise.

Car-X Des Moines Company President, Mark Goldner, recently accepted the award at a meeting held in Chicago, Illinois. Goldner stated, “Winning this award for the second year in a row was an appreciated honor. It motivates me to raise the franchise goals even higher for 2011 and beyond.”

Mark Goldner Owner and Operator
Mr. Goldner started in the Auto Repair business in 1979 with Sears Auto in Des Moines, Iowa, as an ASE Certified Technician. In 1983, Mr. Goldner joined the Midas Auto Group as a Manager.

In 1988, Mr. Goldner partnered with Car-X Auto Service in Des Moines as Store Manager and Inventory Manager. As the business grew, he moved into a Supervisor role, where he helped to grow the business to the current five locations.
Mark and Julie Goldner purchased the business in 2008 and has been operating and building the Car-X Auto Service brand in Des Moines and Ames, Iowa.
Mr. Goldner lives in Ankeny, Iowa and enjoys spending time with his wife, Julie, and two sons, Ezra and Caleb. Most of their spare time is spent watching their sons play Little League baseball, football, and basketball. As a family they also enjoy camping, along with, riding and watching motocross.

About Car-X Des Moines
Car-X Auto Service in Des Moines and Ames Iowa has been locally owned and operated since 1988. There are three Des Moines Car-X locations, 3632 Merle Hay Rd, 4001 E 14th, 3901 SE 14th, one location in Clive Ia. at 1400 NW 86th and a location at 429 S. Duff Ave in Ames Ia.

AC During Summer Months

During the warm summer months a typical driver will reach down and turn on the air conditioning system. Some drivers may be woman driving, A/Chesitant to do so though because they feel that it wastes more gasoline, which results in them spending more money then they would like to. Many drivers would just rather be a little hotter than have to buy more gas each week. Fortunately, a driver doesn’t necessarily have to choose between saving money and staying cool when it’s hot. A few things, such as a complete AC checkup along with any needed repairs can help reduce the amount of excess fuel used by the air conditioning system.

Proper maintenance and repairs are one of the ways to save fuel while running the air conditioner. A leaky or plugged hose will make the air warm and less effective, which will cause the AC system to work harder. The harder the compressor needs to work, the more gas the vehicle will use turning the compressor. An AC checkup can expose any necessary AC repairs that must be done. For the most part, air conditioning problems are easy to fix and won’t require a lot of money to repair them. The vehicle can normally be fixed within a couple of hours. In the end, drivers will end up with efficient and effective AC systems in their car that don’t eat up as much gas as poorly maintained systems.

In the end, the best way to conserve gas while using the air conditioner is to make sure that the system works properly. That involves getting an AC checkup and then doing any AC repairs that may be needed. Properly maintained AC systems burn much less fuel than an improperly working system. With that in mind, all of this work can be taken care of quickly and for a relatively inexpensive price.

Lastly, drivers should focus on doing some other things to reduce the amount of fuel they burn with the AC system on or not on. Drivers should focus on driving smoothly without any sudden braking moves or excessive use of the gas pedal. Also, using the cruise control can help a car use less fuel. Drivers should use the air conditioner at a low level rather than a high one to save quite a bit of money on fuel costs. Remember the AC system is designed to be used in most newer egg shaped cars, putting down the windows causes more wind resistance then if the windows are up!

What to Do About an Overheated Engine: Prevention and Solution

Perhaps one of the most terrifying scenarios when driving is seeing clouds of steam billow from the hood as the temp gauge needle slams into the red line. Chances are, it happens while you’re alone at night, and without cell phone reception. Fortunately, the cause of engine overheating is preventable as long as you are aware of what causes it.

There are a handful of parts that need to be checked in order to maintain a safe driving environment. First, make sure your coolant is in full supply and of good quality. Check the radiator core to make sure it is not blocked. Have your thermostat tested to make sure it is working properly. Examine the fan blades to see if any are cracked or broken. Check the radiator cap to be sure that it is maintaining sufficient pressure.

Sometimes it seems that engine overheating can occur despite preventative measures. In this case, it is important to pull over to a safe area and turn off your car. Here you can give your vehicle a chance to cool down. It’s important to not lift the hood or unscrew the gas or radiator caps while the car is still hot, as built pressure can cause bodily injuries. Now you can check for the level of coolant, look for holes in hoses, and whether or not the thermometer appears to be working.

If you are unable to solve the issue, drive in short increments until you have arrived to a familiar, public destination.  It’s important to not drive the vehicle over long distances.

Unfortunately, there is a myriad of causes to an overheated engine, so you may have to take your vehicle in to a mechanic. Although this is not an ideal situation, at least you will be familiar with how to prevent it from happening in the future.

overheated engine, car problems

Tune in and Tune up

To extend the life of your car, it’s important to give it a preventative maintenance check, also referred to as a “tune-up.” Depending on your vehicle’s user manual, it is recommended to have a tune-up anywhere from 30,000-60,000 miles.

What a tune-up entails is typically a replacement of certain parts, such as the air filter, spark plugs, fuel valve, oxygen sensor, distributer cap, and rotor. These parts might not seem to have a big impact on the overall condition of your vehicle, but they often affect each other’s performance, so neglecting these changes can cost much more in the long run.

During a tune-up, it is also important to check the status of major systems, like the brake, the clutch, and fluid levels.

Being able to fix or spot a problem early can reduce costs long-term. It is suggested that you refer to your car manual to find out what specific parts need to be checked, and when, because later models might contain new and improved parts.

A tune-up will provide you with a well-maintained vehicle and a priceless peace of mind. You deserve to know that your vehicle is performing at its highest potential.

tune up

A/C Problems? Don’t Sweat it!

air conditioning, A/C not working

For many people, a significant part of summer is embarking on road trips- whether to a neighboring state or (for the hardcore ones) cross-country. While there are many factors that can cause stress to a long drive (such as… the drive), one major concern is the status of your A/C system. If you’re going to be scrunched in a restricted space for more than a few hours, it’s important to be as comfortable as possible. This means having an A/C system that provides a shield from the scorching heat.

There are two main directions your A/C system can stray: reduced air pressure and warmer air temperature. Either of these requires specific attention, and soon in order to keep the cost to a minimum.

The first thing you should check is the warranty from your dealer, as your vehicle might be eligible for a free fix. Otherwise, check in to an auto shop that offers A/C repair services.

It is extremely important to explain in great detail what the problem is. Does the A/C only produce room-temperature air? Is the air failing to reach the back of your vehicle, even on full volume? Good communication can end up saving you money and time.

The solution could be as simple as recharging the A/C system; however, putting off the problem could result in a complete A/C system fail, which will cost much more to fix.

If your vehicle is currently under warranty, consider taking action if it is showing any signs of A/C problems. It is always better to handle the problem early, rather than waiting.

Once your A/C is properly tuned-up, you will be ready to conquer the roads without breaking a sweat on your summer road trip.