I was really happy with my service, especially with Will and Chris helping me out. My tire started slowly leaking and I wanted to get it repaired ASAP. All the tire repair shops that I called were booked up for days. Thankfully, I called this Car-X and despite having a full day of appointments, they were able to fit me in the same day I called! My car was ready after a few hours. They were so nice and accommodating! I definitely will start going here for all car-related services.
The customer service was exceptional! I felt like family there. My family has gone there themselves on multiple occasions throughout the years however, this was my first time going myself and Iâm pleased to say they are amazing with communication as well as pricing. The environment is also very warm and welcoming and super friendly! I will be returning in the future.
We have been bringing both our cars to Car-X since late 2019/early 2020. Pretty much everyone has always been helpful and performed good work on our vehicles. Currently, Daryl and his team have been doing a great job of keeping us informed of what we need, working with us on finding the best practical/financial solutions, and the recent car reports they text have also been helpful. Daryl and team truly do work on their customer service - he's great in making sure they cover items under warranty and working with you to ensure you'll want to come back and work with them in return. They've assisted us with more services than what I've selected in the review, and we'll continue to bring our cars here.
Daryl was great!! Super friendly and helpful . Kept me updated on my vehicle. He has great customer service!! I also noticed that the mechanic did a full diagnostic on my vehicle to inform me of any other problems on my car I may have looked pass. Daryl didnât want me to leave until everything was squared away and I was comfortable with what needed to be done. Happy customer!
Daryl and his team did a magnificent job. It was refreshing to see such professionalism from an auto repair facility. They were able to get me in and out fast. Great place. I'd feel confident sending my mother to these guys.
Daryl is a car superhero! He is also a people person and great at customer service! I walked in there all over the place and full of tears and although I couldnât leave with a fixed car that day, thanks to Daryl I left with fixed faith! A week later I was back, and thanks to all of Darylâs help in getting the best price possible, I was able to get my car fixed! The willingness to help beyond the dollar amount and basic job description is clear with him and much appreciated! Thank Daryl!
Daryl was amazing. Got my car done and ready for when I got off from work. Awesome service!
Daryl was great!! Super friendly and outgoing. He was always working hard when I came in. Kept me updated on my vehicle. He has great customer service!! I also noticed that the mechanic was friendly and was conversational with customers and seemed to actually care about the vehicles. Daryl also made sure I knew exactly what was going on with my vehicle. Will return.
Manager was polite and professional. I had flat tire to fix and the place was so busy they were only able to do it at the end of the day. I brought it early in the morning hoping to have it back to go with kids somewhere in afternoon on their day off school but alas...
Iâve gone to this shop several times over many years. Anytime I have gone there , I feel like they are honest, extremely helpful and dependable. As a woman, you hear of horror stories going to the shop alone, but I know for a fact, they have saved me money on at least 3 instances. I really appreciate that.
Honest, friendly an fair prices
I am lucky enouygh to have a really good everyday mechanic who I trust completely. When he was unable to fix my exhaust, as he would need to replace the catalytic converter, he recommended that I go down to Car-X. Said they had helped him out a lot in the past. As soon as I got to Car-X, Walker and his team took really good care of me. Replacing the entire part would've cost $1400. Car-X was able to do some welding, got me out of there for under $300 with a warranty. Definitely worth 5 stars.
This location was awesome. They get me in and out with no problem. The sake man was honest and help me look up parts to know what I need. They were friendly and knowledgeable.
Noticed that my vehicle had a broken underbody panel and was leaking fluid. Took it in to this CarX, expecting to get an repair estimate in the hundreds of dollars (or more). The staff was friendly, professional and courteous, and informed me later that they removed the broken panel (not needed for vehicle operation), determined that the fluid leak was due to a loose oil filter (which they retightened), and then topped off the oil in the car. When I asked how much I owed, they said nothing. These guys are awesome! Highly recommend them.
The guy call AT was very helpful 👌, I really like their service.
Great service and fair prices.
I have been going to this CarX for a couple years now, and I am happy to give them my business each time I need something for my car. Tyler is very friendly and responsive. It's easy to make an appointment, get in and they do the work quickly but with good quality. Once I needed a ride and they offer complimentary rides which was very helpful.
Very nice and honest group of people here. I used to think smaller privately owned repair shops would be my best options, but Tyler and the others are personable and straight forward, not to mention knowledgeable.They referred me to an auto body shop when they realized my issues were beyond their responsibility(I can totally see other shops try to take advantage of their customers), and then later they even gave me a free wheel alignment.I didnât set up appointments, but each time I called they were very receptive to my requests. You guys honestly rock.Seriously, I went to a smaller privately owned shop prior to visiting them and literally nothing was fixed.
Aaron and Tyler were a joy to work with. Highly professional and offered fair pricing. High integrity as they ensured the engine diagnostics were good to go before replacing the four tires - an investment that wouldnât have made sense if the former didnât check out! Building trust with a car mechanic can be tough - but Tyler and Aaron worked to prove otherwise. We will be back!
Fantastic and friendly service! Outstanding experience. Save over a grand compared to other estimates. Glad I brought my car in and will definitely be a repeat customer.
I love love LOVE the staff who works at this location, especially Katie. She is such a joy to talk to and always make me feel welcome! The staff who work here very professional and provide an honest opinion like a true mechanic should. When you go in there, ask for Katie. She always goes up and beyond to help her customers!
Katie is amazing and her staff is a great pleasure to work with. The staff is very honest and do fantastic work on my cars. Thereâs not another car shop I would go toâEVERâunless Iâm broke down somewhere where Katie and her staff canât help me. I thank The Car X Corporation for hiring such a great team.😎
The University City location was Great! Was in need of a safety and emissions inspection ASAP. Where other places I called had no availability until next week. Katie was able to fit me in the same day. Had me in and out! Katie was very friendly, kind and professional! Hands down recommend going to see Katie and the rest of her team at the University city location! Definitely will be going back for all of my auto maintenance! THANK YOU KATIE! TOTAL LIFE SAVER!! 🙏🏽
Car X has been incredible. I had called multiple other places to price shop before I called Car X. From the moment Katie answered the phone and started to help me without even giving me prices, I immediately wanted to give them my business. Katie took extra time (even after they technically were closed/past hours) to talk with me and genuinely cared to help me and give me the best price. She gave me a price SO good, I knew I had found the place to put on my new tires. I read reviews for businesses when trying to decide where to go whether it be for food, hospitality, beauty, etc so I wanted to write a review to help other people when searching for somewhere to take your car. This place will take care of you and give you a good price.
