Danielle did a GREAT job helping me get the inspection done today. She manages a lot of customers and various issues like a real pro. I will be back!
While driving to pick up my granddaughter from school, I noticed that I had very low tire pressure in my rear right tire. I saw CAR X and immediately pulled in. I parked my car and went into the office and spoke with a young lady by the name of Danielle. I explain to her what my problem was and she apologize and informed me that the mechanics would not be able to take a look at my tire because they were fully booked and that it would be a while. I can only assume that she saw the panic on my face. She then suggested for me to pull my car closer and that she would try to put some air in the tire for me so I could at least make it home. Danielle stopped what she was doing and put the air in my tire. I was able to pick up my grandchild and make it home safely.Danielle displayed true Customer Service Spirit.I just want to acknowledge Danielle and Thank her so very much..D.BH
This business has been here so long, Danielle handles the customers well and is very informed. Work performed was an oil change. The mechanics were nice and the store as a whole wants to make sure customers are happy with the work.Get Danielle some ink pens! π©π
Good place too get a oil change breaks done and car inspection and good service
CarX on Olive & North& South did an excellent job from start to finish!! My experience could have totally went a different way. The plan changed multiple times once a third party was involved. Tyler was so patient & professional the entire ordeal and kept me informed all the way through!! You all have gained a loyal customer!! Thank you Tyler & your team I truly appreciate all you do!!!!πβ€
Katie and Stephanie were amazing. The phones were ringing off the hook the waiting room was full and they still got me in. Thank you for helping me with my brakes. I feel so safe now. I will be back and tell all my friends. DonΓ’ΒΒt worry call your Car-X Ladies!
Thank you Jesse!From my personal experience today, I see why you are the Manager at Car-X. I called your shop with my auto concerns a week ago. You took the time to listen and explain to me what I need to know. You ask me to book an appointment so you could take a look at my vehicle. You never once made me feel as though you were just after my π€ money, as some auto shops tend to do. Upon arrival, you acknowledged me and promptly waited on me. During my visit you talk to me, made me feel very comfortable, and empowered regarding my vehicle. Thanks for your quality A-1 service! I'll see you next time ππMs. Jeep
Had wipers my friend needed at great price
Bob was very personable and welcoming. He made me feel comfortable as a woman going to a mechanic shop. The handsome guy that did my oil change was the ice cream and icing on top. He has a million dollar smile
I originally had a bed experience but they were able to satisfy me upon returning.
This is my new repair shop! Bob was so great! He had bad news to deliver, but was very gentle in his delivery. He took time to explain the problem in detail and even explained how/why my brakes were shot. I thought I just needed pads, but my whole system was messed up. My appointment was at 4 and by the time the guys in the shop fully discovered the problem, the time was nearing 5 and they close at 6. My husband and I were discussing how we would share one vehicle in the morning and Bob took it upon himself to have his guys stay late, so we could get my car back. This is ABOVE AND BEYOND customer service!!! I know this shop has their customer's best interest in mind and they are not out to rip you off. I will be back π€©
