Went out of their way to help me on a hot day. Fixed what Telle Tire had left me to do-lift a heavy tire with a neck injury-and place it under the bottom of my car--after they changed the tires.Tyrell, Brian and other man whose unique name escapes me, were really nice and worked hard to get me safely on my way. The way you treat customers gets you good customers.
Bryan Price, manager of the store, was one of the most personable proprietors I have met in recent years. He was the only 1 of over a dozen auto stores I tried to secure a last minute auto emissions inspection I needed before leaving town. (Everyone else was scheduling 5 days out for a 15 minute job!)
The manager is amazing!!!! Car X you are lucky to have him. Me and a handful of customers were there on Saturday he offered popcorn, candy, put a movie on!!!! This was a customer service that was top notch. Great personality. Give him a raiseSincerelySteve-O
I came here to get a wheel alignment & i just want to say the service ??? AMAZINGGGG ! Brian was so helpful throughout the whole process and just had outstanding energy the whole time. A Very reassuring great guy ! Loved the work & the customer service.. 10/10 definitely would recommend.
Bryan and the team today were exceptional. I needed an emissions inspection and they got me in the same day. I was expecting some maintenance would be recommended. They did a great job with a quick and thorough estimate. Drove off later that day with a safer care and a smile. Thank you!
Originally, this Car-X was just the shop my mom took her vehicle to for repairs and maintenance; however, now I just want to sing their praises from the roof tops! I was put in an unfortunate situation, and my car needed to be fixed. I cannot say enough about the crew at this Car-X location. The manager Brian was an absolute pleasure to work with as was the other regional manager Cliff! Not only are they understanding, but as a woman, I never felt looked down on like I have been at other shops. I will forever use them for my vehicle needs!!
The most helpful staff! I had to travel a bit to find an inspector available and they squeezed me right in. Excellent service, Iâll definitely make the drive to come back in the future.
I brought my 2003 chevy trailblazer into the shop and it was well taken care of by Bryan and his tech Tom. After they finish the repairs on my vehicle we did a test run. I must say I am very impressed and appreciative of the work they put into repairing. This is the best that it's ever ran and I've had this car for almost 2 years now. Will be back to this location
Paul and the crew at this location are friendly, informative, diligent, and provide solution orienteered feedback without pricing gouging. Any time I call, Paul remembers who I am, and makes sure I am taken care of. I love coming here because itâs a comfortable environment, and great prices! Quick, efficient, and transparent! Iâve been here 4 times (to no fault of theirs) and each time itâs a wonderful experience! I recommend this Car-X to anyone who needs reliable, friendly, realistic pricing for their vehicle maintenance ! Paul Rocks!!!
I was very happy with the guys at Car-X. Fixing my brakes took a little longer than expected, but they kept me in the loop through out the entire time.I've never had the service manager and mechanic take me in to the bay and show me exactly what they were looking at as the problem.Thanks Tyler, Matt, and Brad for making what was a bad situation, and a possibly dangerous one, into a good experience. I will be back and recommend you
The manager Lucas and his crew were great. They discovered an issue when I came in for an oil change and went above and beyond to correct the problem (staying an hour beyond closing to complete it and get me back on the road). Will definitely be back
I went in to get my new tires put on, I came in at 8 AM and the gentleman that greeted me at 8AM was so nice! He was happy and it was very nice to see first thing. Took care of my tires and when I picked up same friendly and positive attitude, and hours later. Really hard to come across friendly men that work at auto . Luke was very professional, a very nice person and overall i felt extremely pleased with my experience. I recommend coming to this Car-X. As a female I did not feel âcheatedâ or lied to, and Luke answered all my questions. Thank you so much!
Lucas provided great customer service and was very helpful. Right before they closed, I called and he had me come up to check out my headlight. He was able to get it done very quickly and didnât overcharge me since it was an easy fix for him. Great attitude and knows what heâs doing. Would recommend and would return when I need to.
Huge appreciation for the Team at the Shrewsbury Car-X. I have been frequenting this location for years and have always been extremely impressed with their Customer Service, efficiency, honesty, etc.Leading the team and managing the office, Spencer is welcoming, friendly and accommodating. He has found that ideal balance of creating an atmosphere that is laid back, while still professional.I have sent friends, family and neighbors to them in full confidence, and will continue to do so. Thanks Team!
Spencer is incredibly professional, courteous and takes care oh his customers. I am a creature of habit and tend to stick to good service. I highly recommend this location. Give them a chance, you will be impressed. I know I am
The manager Spencer is the best!! He took real good care of me. His professionalism and customer service is 10 out of 10 we need more managers like him.
I highly recommend CarX! Great value and people that will work with you to get the best deal.
I canât sing high enough praises for Walker and his team at Car X. I take my car there for everything from an oil change to the check engine light/car died on the road. The work has been top notch and the custom service is beyond compare. Walker out did himself this time by staying late to finish my car so I could have it by the next day. You will be a customer for life!! Thank you so much!!!!
Manager is very professional and helpful. They were very busy but the job was done just a few minutes after estimated time. Thank you for the good service.
Was the only mechanic in town willing to try and take the aftermarket lug nut locks off after I found out I had no key to go with it. They made it happen and were awesome customer service. Also got me some great new rubber and Iâm back on the road again! Would absolutely come back here if
Took my daughter's car in for an inspection. Was done before stated time. While the car passed that explained a couple of items that will need attention in the future and to keep an eye on without pressuring to make repairs now.
You can trust the people at this location. They're honest and they do good work. Much better than the Kingshighway location.
