I've been going to this Car-X since my first inspection in 2017. Everyone here is so kind and helpful! They explain the services they recommend for your car, and the price for it, but they won't perform it without your permission. The location is right next to the DMV - you could even walk there. I highly recommend Car-X!
Iâve been bringing my vehicles to Jeff for more years than I can remember. I have found him to be honest and fair. I know Iâm always going to get the best price and the best service every time. I went to the dealership through which I purchased my current vehicle for a while, but Iâve learned my lesson, and Iâm back. Never again! Iâm definitely a customer for life now!
Car maintenance is never fun but Jeff makes it about as enjoyable as it can be! Over the last couple of years, I've been to this location a few times and Jeff is absolutely the reason I keep coming back! The prices are comparable to anywhere else but the customer service is top tier. He always takes the time to explain what is being done to my car -- and if they have any recommendations, he talks through WHY they recommend it. I will continue getting my car maintenanced here because of the exceptional service Jeff and his team provide every single time.
Place was clean and well organized. Appointment was on time, quickly completed. Very professional staff. Manager was exceptional. Will use again.They do a carfax search to help find service issue- nice touch. Will use again
You are always greeted upon your arrival at this location with a smile. I dropped my car off Saturday morning for services. When I returned in the afternoon I was equally pleased with the service received. Great Job! Unfortunately, in this day and age, customers are quick to complain instead of giving compliments.
Manager Jeff and mechanic Will are such a pleasure to deal with. They are consummate professionals and are not only good in their work, but trustworthy. This is an important combination. In the current case, they fixed my son's car. As a matter of fact, they have almost rebuilt this car from when I first owned it and now as my son owns it. $10K +/- spent on it to date. Plus, I have used them since this store opened which includes 8 other vehicles during this period of time. I consider me and my family to be VIP customers and hope you do, too. Hope you find this feedback helpful. Don
Jeff, the manager, was very friendly and personable. I had an issue with a Car X from out of state and this location tried everything they could to correct the problem. I appreciate their thoroughness and willingness to help. They performed alignment work on my car and did an excellent job.
Jeff and his crew were amazing. Everyone was nice and you can tell that they honestly care. I will definitely be back. I'm now a true CarX customer!
Perfect experience - just like the last 2 times we took our cars to them! We had an appointment and they got our car in right away. The work was completed quickly and the entire process was very smooth. But the main reason that we keep coming back to this location even though it is further away is because Jeff Rickerman is always happy to help his customers, has a funny sense of humor, and takes care of everything efficiently.
Jeff (branch manager) is awesome! He's very personable and provides good service. My only complaint is the prices. Very high compared to a "mom and pop" shop. But when you're in a bind and short on time - call Jeff, chances are he'll answer, and you can rest assured he'll get you taken care of.
Absolutely, the greatest and most warm staff of any of the auto repair shops. Jeff was able to get me in and out in a very timely manor. My wife also loves to bring her vehicle in for any service needed for her car. Great Service!!!
The staff was exceptional. Friendly great service. I had a flat tire and they patched my tire and they didnât try to make me pay for a new tire.
Jeff and crew are simply amazing. Being a car guy and particular about who works on things is very important to me and I couldnât be more comfortable than I am with this CarX location. Service team knows their craft and is always helpful. Quality work. Jeff makes you feel like family from day one and somehow fits you in their schedule same day or next and still puts out quality work, honest, helpful, and all with a personal touch. Keep up the awesomeness guys!
Shop was able to get me in the same day, even bumped me up when I had to come back early due to my ride back having to leave early. Friendly staff and they took the time to sit down and chat about the vehicle and issues that were present or about to be present. Very happy with the service I received.
Jeff and his team at Car X are unbelievable. They have helped me and my family so much over the last few months. I have never been to a car automotive place that is more helpful is more interested in making sure that we get the right things done to our cars to protect us and our family on the road. I cannot emphasize how much I recommend them to anyone that needs to have their car fixed!
I took my truck in to have it looked at and after having it all day and hooked up to all the diagnostic machines, they could not find anything wrong. Jeff made several calls to me through out the day to give me updates and asking more questions about what I was experiencing. When I picked it up he charged me nothing for hooking it up to the diagnostic machines and for test driving it. I have taken two other cars to his shop and have always been treated well! He is honest and fair and I highly recommend his shop!
Highly recommend! Always great service! I don't take my car anywhere else. They really do a great job and bend over backwards for you they even delt with my warranty company for me.
I had spoke to Kevin about my daughters car as a second opinion and when I took it in, Kevin took great care of us!! We will definitely be going back to his location. Thanks Kevin and Car X Team😊
Jeff and his men are top notch when it comes to anything automotive.I came limping in there on half a day's notice needing new tires, new brakes/rotors, an oil change, and new steering components for my front left wheel and these gents got right in there, diagnosed all the aforementioned issues, showed me on the vehicle exactly why they needed to be replaced, and got the new parts installed all within in a day. This wasn't minor league work either, these guys know their profession.To sum it up, when I call CarX with problems, I receive witty banter and prompt solutions.When I call the Car Dealer with problems, I receive an attitude and an appointment 2-3 weeks in the future.Stop reading this and call Jeff, he'll square you away.
Went there to get my emissions certificate for plate renewals. Do make sure that you call and confirm your appointment if you are booking your time online. The people out there were pleasant and efficient. Overall a good experience.
Jeff is a great guy! He'll tell you straight up what you need, and when you say you can't afford that (lol)...will tell you what he can do within your budget! No shame, just facts. Will get you back on the road!
Best service in the area really nice helpful people got me in and out as fast as possible
Car X has taken great care of my mom and dad's vehicles over the years . . .and mine too from time to time when I am in town. . We always know we can trust Car-X. Jeff Rickermann is a pleasure to do business with!
Superb service provided at this shop. Jeff and his guys are knowledgeable and professional. I would highly recommend! I'll definitely be coming back.
I've been to this Carx twice & will definately be returning. Jeff always welcomes every customer when you walk in the door & is super friendly to his customers. His staff is very good about explaining the work that needs done before they begin the work. I have never waited long or over paid for work being done. These are honest people. 🤗
Jeff and his crew are always friendly, polite, knowledgeable, and willing to go the extra mile. They keep it simple for my wife and I and I trust them with each of my cars. They have helped me with my vintage 1974 Triumph TR6, getting it and keeping it road worthy.
I walked in for a state inspection. John K and his staff were courteous and transparent about the whole process. I was beyond happy with the service!
Affordable and very helpful. They were quick enough for me and honest about the work needed on an old car (I admit, I already knew the issue but wanted to test it. I'm a small girl so sometimes places try to pull the wool over my eyes but that didn't happen here. I know well enough about cars and can do much of my own maintenance, but I don't have a garage of my own for comfort's sake). I can't say that about a lot of car places, so I appreciate the respect I was given.I saw some reviews that complained about time for a wait. As with any car place, if you wait, expect to spend maybe an hour to two hours at minimum. That's just the nature of the beast, so it's best not to plan around it. It's never good to go too fast when doing any vehicle repair or maint.
Great shop, loved the manager. I got a muffler delete and new pipes welded on. They took care of everything I needed and gave me a great price. They've got my business from here on out.
Jeff and John always take great care of me and my automobiles. After trying to find a really good place to get help with my cars, I finally found the best place in the area. Plus they are very reasonable with their prices. I would recommend them to anyone looking for a great place to work on your vehicles.
Jeff and his staff have always done a great job for us! We have been coming here for years. You can get an appointment time quickly. They are honest and fair priced. We moved and have other auto places much closer, but we always come back here.
