Join the Car-X Program

When you join the Car-X program, you become a Car-X franchisee – an independent entrepreneur with access to the expertise of a firmly established chain. You have the freedom to run your own business while sharing the resources of a proven franchise. With over 30 years experience, we have a network of successful franchisees and we pass along that cumulative knowledge and expertise to you. Nonetheless, it’s up to you to turn the power of our name and our systems of doing business into a successful operation.

What does it take to become a member of the Car-X Team? The drive to be successful. The discipline to empower that drive. Diligence, honesty, hard work, attention to detail, sufficient capital and a commitment to excellence.

It is crucial that you be consumer-oriented. You must make the customer feel that you appreciate their business and are fully capable of honestly servicing their vehicle to their complete satisfaction. These “people skills” must be finely-honed. They are called into play every single day in managing your employees, working with suppliers and most importantly, when interacting with customers. Your attitude about customers shines through in your facility as well as in your service. Inside and out, your shop must exude professionalism. Your staff should be courteous and attentive from the time they answer the telephone and first speak with the customer until the repair is completed and the customer is out the door. The customer must know he is dealing with professionals. This is invaluable in generating repeat business plus word-of-mouth referrals, both keys to building sales volume.

Mechanical aptitude is helpful, but not necessarily a prerequisite. Many of our successful franchisees have very different backgrounds. Key traits that Car-X looks for during our approval process for prospective franchisees include a desire to satisfy customers and a commitment to excellence. Each of our successful operators has a deep appreciation for the fact that a satisfied customer is what makes an operation competitive and successful.

A Car-X franchise could be right for you if you’re willing to invest your time, attention and labor, as well as your capital. It’s a hands-on, working situation, not simply a financial investment. Active, full-time involvement is essential.